Northern Credit Union- Commerce Branch - Watertown, New York

Northern Credit Union - Commerce Branch

Northern Credit Union - Commerce Branch is a financial institution located at 1180 Commerce Park Dr, Watertown, NY 13601. Established with a mission to provide top-notch financial services to its members, the credit union has been serving the Watertown community for many years.

Specialties: The Commerce Branch offers a wide range of financial services, including credit union services, ATM services, banking services, financial consulting, financial planning, investment banking, investment services, loan services, and mortgage lending. They cater to individuals and businesses, providing personalized solutions to meet their unique financial needs.

Other points of interest: The branch features a convenient drive-through service, making it easy for members to conduct transactions without leaving their vehicles. Additionally, the branch is equipped with wheelchair-accessible entrances and parking spaces, ensuring accessibility for all members.

Opinions: Northern Credit Union - Commerce Branch has received 18 reviews on Google My Business, with an average rating of 3.9 out of 5 stars. Members appreciate the friendly staff, convenient location, and the wide array of financial services provided. However, some reviews mention the need for improved technology and longer business hours.

Phone: 57820155

Website: mynorthern.com

👍 Reviews of Northern Credit Union- Commerce Branch

Michael C.

1/5

In the past years I have received New York State checks with both mine and my wife's name on them my name is the only one on the account to receive another state check and all of a sudden she have to have ID again when they told me I would need it because her own work checks get deposited into my bank account play hold that check out of my account and now all my other bills are going to bounce and now they're telling me it's going to be four to five business days before I can take my wife in there to show ID all everyone keeps saying on the phone or in the bank is they're sorry I lost 2 hours of work my wife lost 2 hours of work because we had to show ID and now they don't have the check so I have to lose another 4 hours of work to go back when they do get the check they won't even compensate any of my lost wages or anything and now I'm negative in my account and I won't help me

Amanda M.

1/5

You guys have just 1 person working at the phone operating system. I called. I hung up on the lady because she was repeating herself and just frustrating me. I called back 10 minutes later same lady and so I was like. Can I get transferred to somebody else? And she hangs up on me so very unprofessional. Here I would like to talk to a manager so I call back again. And it's been 30 minutes now and I have not received a call.

Melinda H.

5/5

Always treated like family. Everyone is very friendly and accommodating. Highly recommend Northern Credit Union- Company.

katie W.

3/5

It would be cool if there times were updated on the website. Says they are open on Saturday until 9-12. Even went to the door and it said they should be open but weren’t.

K A.

5/5

These ppl are literally the best! Best customer service and so friendly and SUPER HELPFUL. Best CU I’ve ever banked with. Monique and Stephanie and all the team are amazing

Isaiah E.

5/5

Northern Credit Union has always been great! I would never go anywhere else!

Patty A.

1/5

Always having to wait toooo long, every week. One time it was 20 or more minutes. Regret coming here week after week and having to wait way to long. Gives me goid reason to go back to Community Bank.

Nikoma B.

1/5

If you have a navy federal account don't waste your time here, most unhelpful credit union I have ever been to