WNC Insurance Agency - Asheville, North Carolina

jill H.

I have had several dealings with Lee Henderson as I was looking to change insurance companies for my home, 2 cars and a camper van. She is very knowledgeable, patient and takes time to explain the coverages and compare them to what I had previously. Have been very satisfied with her assistance,

Erika

Wonderful experience! Needed homeowner's insurance and Dan helped me get great coverage and documents my lender needed. He was kind, patient, and total professional in working with me in the short time span my lender gave me. Even got car insurance for less than I was paying before.

Susan F.

We just started working with WNC and Lauren and she was on top of the whole process of changing insurance companies and making sure everything was done correctly. It was a complicated change and required a tremendous amount of follow-up and Lauren was available the entire time to ensure that the everything was received and also to troubleshoot any problems. We really felt valued as new customers and are very happy we made the change. Highly recommend her.

Stephen B.

Today, I received an email from Erie Insurance requesting I evaluate my experience with their products.

It struck me that ALL of my experience with their products and any insurance products for that matter, are directly related to the people with whom I interact. The people with whom I interact here in Western North Carolina and Lauren and Dan of this agency. Their professionalism, personal accessibility, industry knowledge and commitment to service are exceptional - beyond any I have received from insurance agents in my many decades on this earth.

If I have a question, they will do their best to answer it then. If they need time to research the answer, they do so and keep their commitments to get back to me. I have NEVER felt any pressure to buy, upgrade or otherwise change a policy that I am satisfied with. It is clear they put service before sales and as a result, they earn trust, retain customers and their business grows.

They have earned my highest recommendation.

Stephanie B.

Lauren and Dan have always been prompt, responsive, and thoroughly knowledgeable when I have asked about my policy. They have also given me good advice about the coverage I really need. I've been a WNC Insurance Agency customer for 18 years and have no plans to change.

Greta H.

I have been a client of WNC Insurance for several years. They are very responsive to any request for help, friendly and positive. When I call or stop by, I feel seen and heard as a individual and I’m always greeted with a smile. Very personal service. I especially want to commend Dan Tobias for his customer service.

Michael J.

Great service with a smile. I normally have done my own property/vehicle/etc and I’m glad this time I decided to go with a local insurance broker, who handled a few issues that would have drove me crazy. They are amazing, especially Lee.

Charles G.

WNC Insurance understands customer service better than almost any company with whom I have ever been around.
Lauren took my call and set the bal rolling like clockwork.
Do yourself a favor and work with Lauren and Dan!!