WNC Chimney Solutions - Waynesville, North Carolina

Lisa E.

I would highly recommend WNC Chimney Solutions!
Our in home consultation with Tristan Graves included an inspection of our existing fireplace and chimney. Tristan made product recommendations and explained in detail the fireplace components and what the installation entailed. An on the spot quote was provided. We selected a Valor G4 propane gas insert with ceramic burner and Driftwood logs. Material lead time was quick (6 weeks including Thanksgiving holiday).
WNC Chimney Solutions techs are first rate. Clint Roberts and his team showed up on time, were courteous, respectful and highly competent. Before leaving, Clint gave a tutorial of how to operate our new unit. We couldn't be more pleased with our fireplace insert.
PS - It's worth the trip to Check out their new showroom in Waynesville. Kuddos to Production Manager, Eric!

Marlene F.

WNC Chimney Solutions did a stellar job installing my gas stove! Very professional and courteous! Shoutout to Clint Roberts for an amazing job!

Rita S.

WNC Chimney Solutions is a very good small family business. We have been using them for 3 years to service and inspect our chimney. From customer service to technicians they far exceed our expectations every time!
Last fall they recommended and gave us an estimate for water damage and a new cap for the chimney.
Hunter and Austin were the installers. Hunter let me know that they were on their way and arrived on time as expected. Both were awesome. They were very professional, knowledgeable, and friendly. They made sure to answer any questions that we had before and after the job was completed.
Paid special attention to detail and truly did an amazing job!
We highly recommend WNC Chimney Solutions for all your projects. We trust that they will continue to provide exceptional service for us in the future.
Hunter and Austin are the BEST!

Jeffrey J.

We purchased a Morsoe Wood Stove from WNC Chimney Solutions for our new home and they were excellent to work with. Their communication throughout the entire process was outstanding. They did a very good installing the stove and making sure everything was in good working order. They had to come back a couple of times for follow up work and they made sure that everything was to our satisfaction. Their team was friendly and prompt and they were very careful working in the house keeping everything clean. We would definitely recommend them.

Thomas H.

Today we had our chimney inspected by WNC Chimney Solutions. Tony and his partner, Andrew, I believe, were very professional, efficient, and informative during their visit. Not only did they do the work they came to do, but they also brought a couple of other items to my attention in need of repair. At the end of the appointment, they took the time to explain the inspection details, explained one repair that they were recommending, and took the time to answer additional questions that we had. I would rate them 5 of 5 stars and would recommend them to anyone in need of chimney solutions.

Herb M.

They arrived and performed inspection on time. They provided recommendations for repair before leaving. Thanks for your service and will recommend your company in future. I plan to discuss findings with our insurance as suggested.

Bart M.

From start to finish my experience with WNC Chimney Solutions was fantastic. I called them to repair my very old and damaged chimney cap. As a builder, I have had many new fireplaces installed but this is my first experience with repairing an existing 60 year old unit. Also as a builder, I very much value communication and craftsmanship. This company is lacking in neither. The service, cost, and workmanship are above and beyond. The installers were incredibly easy to communicate with and were a pleasure to have at my house. I will be planning on using this company for some of my new houses moving forward.

Thanks!

Merrily O.

Great experience with our chimney repair needs. For chimney cleaning and an assessment of repair needed they were courteous, intelligent, knowledgeable and on time. For the tuck pointing they were professional, skilled, organized and they left the yard and roof clean. They even cleaned off the patio where some of the concrete dust has fallen. One more part to the repair/reconstruction and, so far they have been communicative and responsive. I am more than pleased.