Wells Fargo Bank - Prattville, Alabama

Address: 2783 Legends Pkwy, Prattville, AL 36066.
Phone: 42851222.
Website: wellsfargo.com.
Specialties: Bank, ATM.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 59 reviews on Google My Business.
Average opinion: 2.1/5.

Location of Wells Fargo Bank

42851222

Wells Fargo Bank, located at , is a well-known bank that offers a range of financial services to meet the needs of its customers. With Phone: 42851222 and wellsfargo.com.

Reviews of Wells Fargo Bank

Mary hinton

1/5

same lady at the drive through eventide I go through gives me the hardest. I told my husband I wouldn't go back he went with me and sure enough same way as always. her name is Lisa we are now looking for a new back because Wells Fargo don't need our business and the company don't care about us.

Angela Cobb

1/5

Poor customer service and refusing to cash a check that is from a law firm that has a business account with them but claiming caint verify a check that is from their own company Bank,how hard is it to look up a account n routing number on a business account check that’s from their own Bank,absolutely pathetic n ridiculous service and no Buisness ethics or common sense at 2793 legends pkwy,Prattville,Al.36066,Hire more staff that can n will help customers and give them $ that’s from their business and Bank

Chris Romano

1/5

Do not use this branch. Theyre the rudest bank tellers I’ve ever met and extreamly understaffed. No one working the floor, long line just to ask if they have a notary available. What bank doesn’t have a notary?

Eddie Cobern

1/5

I moved my personal account from regions to wells for (convenience) not long ago. the first day of sign up I was refused a credit card. 835 rating. I figured there was a mistake so I let it ride , I have a card from regions. month later they offered me a card. 10 K limit. (wasn't convenient). first deposit ever made in drive through was a cash deposit of couple hundred dollars, teller wasn't over friendly but actually demanded photo ID to DEPOSIT. I thought that was weird! but (not convenient). so yesterday, 11/14/2023 I had a dividend check from Stifel bank and 640 dollars in cash. I filled out a deposit slip and endorsed it as well as the back of the check and asked my girl friend to stop by and make the deposit. after waiting in line inside the bank she was advised she could not deposit money in my account under any circumstances. my signatures, my check. my account. she had ID. when she returns I stopped work and drove to the bank myself and stood inline again to watch the slowest person and the only person in the bank fumbling with a deposit watching the time 12 minutes then was greeted by Belinda (what do you want sir?) I replied that paper work I set on the counter your looking at has a deposit slip it it! not only slow but rude! took forever for her to process a simple deposit then... NEXT 6 people had came in in the time it took for the only person visible in the bank to rudely deposit 1466.95 dollars. (trans #0212031) time between the two 1.13 min to make a deposit. aggravation level (max). (not convenient) I don't need or want a bank wasting my time, policing my deposits or treating me rudely in addition. I"M SO SORRY FOR LEAVING REGIONS, but I'm returning!

Kelvin Bryant

4/5

I went into the institution with no waiting, conducted my transaction, and was out in minutes. Friendly teller I dealt with as well.

Maggie Thomas

5/5

Every time I have been to this location the workers at the inside counter have been nothing but nice, patient, and helpful! Good attitudes and very welcoming! I've had wells fargo for 10+ years, never an issue!

Julianne Hansen

1/5

I hate going to this location! Today's Drive-Through experience was the LAST STRAW! The teller didn't great me or ask me what I wanted when she received cash I put in the tube. She then assumed I wanted to deposit it. When I asked her where my money was she said "I deposited it because you didn't say nothin" (her exact words). WOW! How can I say anything when you don't speak to me first? I had no idea why she took my money out of sight...All I wanted was to consolidate bills, but did she ask what I wanted to do with the money? NO. Then decided to be snippy and chat to her co-worker who then gives me the stink-eye from her side of the window. REALLY? Customer service isn't that hard...just be professional and don't assume things!

Paul Coleman

2/5

I've been trying to get a copy of a cashier check from 2021, I went to the bank, they couldn't help because I didn't have to check number, called the customer service, they told me I could get one from the bank without it. Still no answer from either one. I gave them a date and the check amount not to mention I purchased the cashier check from them. So how can I get this resolved