University Of South Alabama Federal Credit Union - Mobile Alabama - Mobile, Alabama

The University of South Alabama Federal Credit Union, located in Mobile, Alabama, is a well-known and highly regarded financial institution. With its headquarters at Address: 103 Hillcrest Rd, Mobile, AL 36608, United States, this credit union has been serving its members with dedication and professionalism for many years.

One of the primary advantages of the University of South Alabama Federal Credit Union is its status as a federal credit union. This designation means that the credit union is a not-for-profit financial cooperative, owned and controlled by its members. As a result, the credit union's primary goal is to serve its members' best interests, rather than maximizing profits for shareholders.

The credit union offers a full range of financial services, including ATM and credit union services. These services are designed to meet the needs of individuals and families, as well as small businesses and other organizations. Whether you need a checking account, a savings account, a loan, or other financial services, the University of South Alabama Federal Credit Union is an excellent choice.

The credit union's drive-through and wheelchair-accessible car park make it easy and convenient to do your banking, even if you have mobility challenges. The wheelchair-accessible entrance ensures that everyone can enter the credit union and access its services.

According to Google My Business, the University of South Alabama Federal Credit Union has received 26 reviews from its members and customers, with an average rating of 3.6/5. This rating indicates that the credit union is well-regarded by those who have used its services.

If you are looking for a reliable, trustworthy, and member-focused financial institution in Mobile, Alabama, the University of South Alabama Federal Credit Union is an excellent choice. With its convenient location, comprehensive range of services, and commitment to accessibility, this credit union is well-positioned to meet your financial needs.

Reviews of University Of South Alabama Federal Credit Union - Mobile Alabama

Jeannette Bartell

5/5

I have been a member for about 25 years. The staff is an amazing group of ladies. I have peace knowing that my financial institution is there for me when I am in need. I have thought about switching since I live in Baldwin County but I made the decision that I don't want to be a number. I enjoy being a customer where they know my name when I walk in.

Wayne Lee

4/5

I like the Credit Union, and the employees are always helpful. I just wish some of the services were a little more up to date. The ATM service is atrocious. I live in Semmes, and there are no ATM's in this area on their network. It cost $4.00 to get money conveniently. Then the credit union charges an additional fee for going outside the network. I've been with them ten years and no attempt has been made to to remedy this. The closest ATM is the Credit Union on Hillcrest. A twenty five minute ride.

Robert Dillon

5/5

Having been a member for more than 20 years, I believe them to be the finest financial institution in town, and certainly the finest that I have ever dealt with. I highly recommend that anyone who can become a member, make it so. I cannot overstate how many times the credit union has come to my aid in my hour of need. They are definitely the best.

Mr. Bullard

1/5

Debbie is the only bad part about this bank. She has an inability to admit her mistakes and quite frankly should not be customer facing. She’s been incorrect multiple times and has made multiple visits infuriating for me and others I know. USA Federal deserves better and so do their customers.

Stephanie curtin

2/5

I love this bank but I hate their online banking process. If I enter my password in incorrectly just ONCE, it will not let me in at all. I need to check my account and I can't. Also if you forget your pin to your card, you have to wait till office hours to call, which by the way, they send you a new card that you have to wait two weeks for. ITS OVER COMPLICATED. Also I moved states, asked if I could still bank with them they said yes, come to find out when I called to change my address, they informed me that I have to do it in person. I live 6 hours away and work 6 days a week from 7-6. They have been the least accommodating people I have ever met. It's extremely frustrating that I can't get to MY MONEY!

Zoilo Nunez

1/5

Terrible customer service, came in and out from the start the lady gave me an attitude because I didn’t know an account number out of the top of my head. I came to close my account and receive whatever money was owed to me from when I opened the account. I received less money than I originally was supposed to receive due to issues that they insisted I was at fault, but I was never made aware of. Would like to save some headache to others in the future.

Daniel T

1/5

Do not bank at this credit union. It is a terrible place to bank. No after hours help. They want to change you an arm and a leg for checks. The customer service is rude. Keep your money safe and run from this place.

Versace Jones

5/5

Out of all my years of being a member at this place I have never had a issue with any of the people that work there