United Arkansas Federal Credit Union - Little Rock, Arkansas

United Arkansas Federal Credit Union, located at Address: 8405 I-30, Little Rock, AR 72209, United States, is a well-known credit union that offers a range of financial services to its members. The credit union can be easily contacted at Phone: 5015658500. For those who prefer digital communication, the credit union's website is Website: unitedarkansas.org.

One of the unique features of United Arkansas Federal Credit Union is its specialties in Credit union, Cashpoint, Car finance and loan company. These services make it an ideal destination for individuals seeking financial assistance or those looking to manage their finances more effectively. The credit union offers a variety of loan options for cars, making it an excellent choice for anyone in the market for a new vehicle.

In addition to its financial services, United Arkansas Federal Credit Union is also accessible to people with disabilities. The location has a Wheelchair-accessible car park and Wheelchair-accessible entrance, making it easier for everyone to access the credit union's services. The credit union also has a drive-through option, providing added convenience for those who prefer to complete their transactions without leaving their vehicles.

United Arkansas Federal Credit Union has received 26 reviews on Google My Business, with an average rating of 2.9/5. While there is room for improvement, the credit union remains a popular choice for many individuals in the Little Rock area. It's worth noting that individual experiences and needs may vary, and it's essential to do your research before choosing a financial institution.

Reviews of United Arkansas Federal Credit Union

Karen Ortega

1/5

I have the Arkansas Federal Credit Union MasterCard, and found fraudulent charges on it back in October. I’m still fighting with them to get over $500 worth of charges off of my account… I keep getting the runaround… they’re telling me that they sent me a letter “snail mail”… really ? In this day and age… snail mail..!!! why would they send snail mail about fraudulent charges? First, it took me two phone calls being on hold for probably over an hour total time to even report the fraud charges. I didn’t know the first report hadn’t gone through back in October until I called to check up on why the charges were still showing on my account on the 1st of November … It is the worst place to ever bank with. I wouldn’t recommend it to my worst enemy … soon as this gets cleared up, if it ever does get cleared up. I will be closing my account with them.

james still

1/5

I went in here on 3/8/24 after I closed my account at another credit union after 35 years. United Arkansas is affiliated with my employer ( I changed jobs)so I figured it would be better to be here. I’ve never had to open a new account standing at the teller counter I’ve always been invited into a private office for this. She (30-40 YO African American woman) was having issues so I was asked to have a seat in the lobby where she later returned and started discussing with me what type of account I wanted. She was being assisted by a younger African American man who attempted to ask me by yelling out how much money I wanted to open the account with ( I’m sitting in the lobby and he’s asking this from his work station). I went up to him and asked for my money back and my ID and told him I made a mistake coming in there. The most un professional banking experience I’ve ever encountered!

Big Ceo

1/5

This bank is horrible. A customer made a few payments to me by check that turned out bad. Not stolen but bad. I was not given time to consult the customer to pay in cash before my account was closed. This bank immediately closed my account when the checks were returned. I also had a loan with them. While I had surgery I left a family member over my finances. She paid my loan payment with the money that was in the account before knowing the checks would be returned. Which caused the account to be in the negative. However payments were made on this loan before those checks had been deposited. They decided since they closed my checking account they would reverse good payments made before the check situation and apply to the negative check balance. This was also reported on my credit report and shows my loan is behind 4 months. This is illegal and unethical. I was never given a chance to pay the negative balance in the checking account. Not Even a week. I will be suing and disputing asap if this cannot be worked out with management.

Bluis channel

1/5

I got a loan from them, we setup auto payments three months later I got a delinquent notice. Went back did same paperwork and three months later the same thing happened delinquent notice again. I went in to get duplicate debit card, card came in didn't work I was told to give it a few days still didn't work and they asked if I remember my pin. Turns out it not a duplicate and sense I had thrown away the paper with a pin that I wouldn't need with a duplicate the wanted to charge me 5dollars for a new pin, no thanks and then they turned my card off I didn't request that and so now I have nothing and on top of that I got another delinquent notice after months of no problems and they say somehow the dates are mixed up not my fault I'm closing my accounts their after over 20years, I wouldn't advise anyone to open an account with them until they hold people accountable for poor performance

Amber S

5/5

Everyone that I have worked with has been very kind and knowledgeable. I got my auto loan through this bank and they offered the route 66 extended warranty. It was significantly cheaper than the one I had purchased with my car. I have used it twice now and it has worked perfectly. I have called route 66 a few times with some questions and the person that answered was very helpful and easy to understand.

shady 007

5/5

Never had a bad experience. Been with them over 15 years. I have had many loans through them and it’s the easiest process ever tell them how much you need go pick up a check. I love my credit union always professional.

Moochiez Miniz RC's and ATV's

1/5

This is the only credit union I have access to in Little Rock and I absolutely hate it every time. The tellers don't have any sense of customer service, I have to be the one to speak because they are in such deep conversation about nothing that they fail to acknowledge you. When they are doing your transaction they will continue conversation amongst themselves. Definitely 1 ?

Almanda Guinn

1/5

I waited forever for my debit card, I went in and was told that not only had I received it, but that it was active. I had not received it. A lady told me she was going to get me a credit card because I have having issues with a finance co., that day she had my credit ran, and of course my credit score dropped & I received a letter about a month afterwards stating that I was denied for a loan. I have had to go into the bank several times, I went in one time and stated that the loan co.was trying to take out 6 payments at once,filled out paperwork to have the payment reversed, they allowed them to take it out anyway, and when I asked about the paperwork that I had filled out, all three look at each other. Horrible Credit Union, I have spoken with co-workers and they have many complaints as well. I wouldn't ever reccomend this place to anyone. As soon as I can, I will be closing both my accounts and going somewhere else.