UNIFY Financial Credit Union - Rogers, Arkansas

UNIFY Financial Credit Union, located at Address: 1205 W Walnut St, Rogers, AR 72756, United States, is a well-known financial institution that offers a wide range of services. With a rich history and a commitment to providing exceptional member service, UNIFY Financial Credit Union has become a trusted choice for many individuals and families in the Rogers area.

With a focus on being a credit union, UNIFY Financial Credit Union stands out from other financial institutions. Unlike banks, credit unions are not-for-profit organizations that are owned and operated by their members. This means that UNIFY Financial Credit Union is dedicated to serving the needs of its members, rather than maximizing profits for shareholders.

One of the key services offered by UNIFY Financial Credit Union is access to ATMs. With a network of over 30,000 surcharge-free ATMs, members can easily access their funds wherever they are. This is especially convenient for those who travel frequently or live in areas without easy access to a branch.

In addition to its ATM network, UNIFY Financial Credit Union also offers mortgage lending services. Whether you're a first-time homebuyer or looking to refinance an existing mortgage, UNIFY Financial Credit Union has a team of experienced loan officers who can help you find the right mortgage product for your needs.

The Rogers branch of UNIFY Financial Credit Union is also fully accessible, with a wheelchair-accessible car park and entrance. This ensures that all members can easily access the branch and its services.

When it comes to customer satisfaction, UNIFY Financial Credit Union has a strong reputation. With 28 reviews on Google My Business, the company has an average rating of 3.6/5. Many reviewers highlight the friendly and knowledgeable staff, as well as the convenient location and wide range of services.

Reviews of UNIFY Financial Credit Union

Julia

1/5

Can never get a hold of my loan specialist. The phone line is always getting sent to voicemail. She never returns voicemails either. And when reaching out via email, responses are slowwww. I’d avoid this place if had time to find another credit union.

Steve Hodgin

1/5

I made a deposit for a friend last week. Currently She is out of Country and left me responsible to pay her bills each month using prewritten and signed checks. She did no have enough in her account to make her mortgage payment so I lent it to her by depositing my check in her account. By accident I enclosed her mortgage check along with mine to her in the night deposit envelope. I have been trying to contact the bank since then but can not reach the local branch to get the check back. Every call goes to a call center in CA or FL. I finally had to drive 35 miles (each way) to the UNIFY Credit Union to learn they had shredded her mortgage payment check and even worse REFUSED to contact her to resolve the issue by making a counter check. UNIFY should have mailed the extra check back to her address on file with a deposit receipt. This problem is going to be very difficult and has already been time consuming and expensive to resolve. Any time I have interacted with this Credit Union they have been difficult and uncooperative. Steve Hodgin at yahoo for email

Teeb Herr

2/5

Great bank. But this branch at it's best avoids their customers. Looking for a better bank to move on, did a business account with the manager here and still not heard back from them yet for at least 4 months now. So just decided not to open an account else where. Looking forward to refinance and get away from this bank.

Chandler Pattyson

1/5

Don't use Unify if you can help it. I unfortunately had a car dealership that made me go with them. The app is confusing, and half the time if you set your payment to auto pay it won't come out in time. Also just today I was charged twice for one payment. I've never missed a payment, never even been behind on one. But all of a sudden they take double my payment out, overdraft my account, and make it impossible for me to pay the rest of my bills for the month. Thanks Unify. Enjoy your BBB complaint. I can't wait for the day I get my loan refinanced with a proper credit union.

Jeannie kimball

3/5

Not sure why after using the ebanking the first month there were no holds on my deposit, but the last three times there have been and although 2 times the fund was released in half an hour this time I'm told 2 days. I know none of my paychecks have failed to clear. The 1st time a $56 hold 2nd time$75 hold this time$83 hold. I used ebanking for convenience but by no means is this convenient.

Julie B

5/5

I love the convenience of the drive through!! More Unify locations should have one! Great place and great people. Thanks!!

Chriz Eme

5/5

Made car buying extremely quick and easy and went the extra mile to make sure everything was in order by calling the dealer itself.

Sperry Mitchell

1/5

Needs to update app to make payments easier. Payment won’t go threw half of the time. Management I spoken to few times are always rude and rushes you off of the phone when you trying to ask questions