Truliant Federal Credit Union Mebane - Mebane, North Carolina

Truliant Federal Credit Union Mebane: A Comprehensive Overview

Truliant Federal Credit Union Mebane, located at 1801 S NC 119 Hwy, Mebane, NC 27302, stands as a cornerstone of financial services in the Mebane community and surrounding areas. Contacting them is straightforward via their phone number, 8008220382, or through their website: truliantfcu.org. This credit union offers a broad spectrum of financial solutions designed to meet the diverse needs of its members, from basic banking services to sophisticated financial planning.

Services Offered

Truliant Federal Credit Union Mebane provides a comprehensive suite of financial services, encompassing:

• Credit Union Services: At its core, Truliant operates as a credit union, meaning it's member-owned and focuses on providing competitive rates and personalized service.
• ATM Access: Members enjoy convenient access to their funds through a network of ATMs, ensuring readily available cash.
• Auto Insurance Agency: The branch offers auto insurance services, streamlining the process of obtaining coverage.
• Bank Services: Traditional banking services such as checking and savings accounts are readily available.
• Business Banking Services: Truliant caters to small businesses with specialized banking solutions designed to support their growth.
• Financial Consultant Services: Experienced financial consultants are available to provide guidance on budgeting, savings, and investment strategies.
• Financial Planner Services: Dedicated financial planners assist members in developing long-term financial plans to achieve their goals.
• Loan Agency: A variety of loan products, including mortgages, auto loans, and personal loans, are offered to help members finance their purchases and investments.
• Drive-through Service: A convenient drive-through option is available for quick transactions.
• Accessibility Features: The location prioritizes accessibility, featuring a wheelchair accessible entrance and parking lot, demonstrating a commitment to inclusivity.
• Cash Advance: Cash advance services are available for added convenience.

Location and Accessibility

The Mebane branch is strategically situated at 1801 S NC 119 Hwy, a location easily accessible within the community. The facility is designed with the member experience in mind, incorporating features such as a wheelchair accessible entrance and parking lot, ensuring a comfortable and convenient visit for all. The drive-through service further enhances accessibility for members on the go. The address is 1801 S NC 119 Hwy, Mebane, NC 27302.

Customer Feedback and Reputation

Truliant Federal Credit Union Mebane has garnered a positive reputation within the community, evidenced by 65 reviews on Google My Business. The average opinion reflects a satisfaction level of 3.6 out of 5 stars. This suggests a generally favorable experience for members, with a particular emphasis on the quality of customer service. Specifically, feedback indicates a strong commitment to knowledgeable and efficient staff, as exemplified by the positive comments regarding Jocelyn's dedication. Her proactive communication regarding CD renewals, combined with her thorough understanding of account details and professional demeanor, highlights a commitment to personalized attention. Members appreciate the ability to receive detailed information and benefit from a smooth and efficient in-office experience. The overall sentiment suggests a welcoming and supportive environment, where members feel valued and well-served.

Key Features and Benefits

Truliant Federal Credit Union Mebane offers several key advantages to prospective members. The member-owned structure translates to competitive interest rates and lower fees compared to traditional banks. The breadth of services available – from basic banking to comprehensive financial planning – simplifies financial management. The accessibility features demonstrate a commitment to inclusivity, ensuring that all members can conveniently access services. Furthermore, the dedicated staff is consistently praised for their expertise and customer-focused approach. The convenience of the drive-through and cash advance options adds to the overall value proposition. The branch’s focus remains on building strong, long-term relationships with its members, providing personalized support and guidance to help them achieve their financial goals.

Contact Information Summary

Here’s a quick recap of how to connect with Truliant Federal Credit Union Mebane:

• Address: 1801 S NC 119 Hwy, Mebane, NC 27302
• Phone: 8008220382
• Website: truliantfcu.org

👍 Reviews of Truliant Federal Credit Union Mebane

William A.

1/5

Had an emergency got $20 out of the ATM paid $3.50 just for the ATM transaction. They wouldn't Exchange the $20 for quarters because I didn't have an account. So now my tires completely flat. And has to be replaced when I could have aired it up and not have to call tow truck

Kathleen D.

5/5

Jocelyn’s customer service was amazing. She called to remind me my CD renewal with great details. When I went into the office she was so well informed, efficient and professional.

Shannon T.

1/5

worst experience ever had at a bank. teller shoed
me away waiting over 10 minutes in line. then the so called branch manager karla not even apologizing for her reps actions. must be buddies. called number for regional manager, better take action down there

Joy B.

5/5

Tried using a computer to process a request which totally failed so I went into the Mebane branch where a very nice & helpful young lady, Valerie Montjoy, took care of my request. Within minutes, I was on my way. I appreciate her excellent customer service which is extremely hard to find anywhere lately.

Sri

1/5

They took my money and told me they did the wire transfer but kept the money for 4 weeks, and still nothing. Most irresponsible business ever. No one has a clue what they r doing. Don't do any international wire transfers with them. Thry don't know how to and depend on 3rd party vendors. U have to wait for their messup

Minda H.

5/5

Truliant has always been a great place to do my banking. I've been a member for over 20 years and can't say I've ever had any problems with my encounters there. Special thanks to Chondra V. at the Mebane branch for her outstanding assistance with our most recent transaction. My husband and I were very pleased with how comfortable she made us feel and how easy she made the process. Good customer svc means EVERYTHING and she's a great asset to the Truliant team so Please Keep Her!

Karen D.

5/5

Great credit union! The employees are so helpful and treat you like they genuinely care.

Teresa L.

5/5

It was great and easy Melinda and all the staff were so sweet and explained everything to me I would recommend anyone to go and see them