Thomas Watch Repair - Pleasanton, California

Thomas Watch Repair: A Premier Local Watch Service

For discerning individuals seeking expert watch repair services, Thomas Watch Repair stands as a trusted and reliable resource in Pleasanton, California. Located at 4615 First St #120, the business provides a comprehensive range of watch maintenance and restoration services, catering to both classic timepieces and modern wristwear. With a commitment to quality and customer satisfaction, Thomas Watch Repair has rapidly gained a strong reputation within the community.

About Thomas Watch Repair

Thomas Watch Repair is owned and operated by Thomas, a highly skilled and experienced watchmaker. He specializes in all aspects of watch repair, including but not limited to: movement overhauls, crystal replacement, strap and band repairs, dial restoration, and case polishing. The business prides itself on its meticulous attention to detail and its ability to accurately diagnose and resolve even the most complex watch issues. Thomas’s dedication ensures that each timepiece receives the utmost care and expertise.

The establishment operates with a strong emphasis on building long-term relationships with its clients. This is evidenced by the overwhelmingly positive feedback received. Thomas’s approach, characterized by honesty, dependability, and a genuine passion for horology, has earned him a loyal clientele. He consistently goes above and beyond to meet customer needs, demonstrating a commitment to providing a truly exceptional service experience.

Services Offered

• Watch Repair & Restoration: Comprehensive repair services for various watch brands and models.
• Movement Overhauls: Detailed inspection and servicing of watch movements to restore their functionality.
• Crystal Replacement: Installation of new watch crystals, ensuring optimal clarity and protection.
• Strap & Band Repairs & Replacement: Repairing damaged straps and bands, as well as offering a selection of new options.
• Dial Restoration: Restoring the appearance of damaged or faded watch dials.
• Case Polishing & Repair: Restoring the shine of watch cases and repairing minor scratches or damage.
• Sizing & Adjustment: Precise sizing of bracelets and straps for a comfortable and secure fit.

Furthermore, Thomas Watch Repair is committed to accessibility and convenience. The facility boasts a wheelchair-accessible car park and an accessible entrance, ensuring that individuals with mobility challenges can easily access the services offered. On-site parking is also available for customer convenience.

Customer Feedback & Reputation

Thomas Watch Repair currently holds 93 reviews on Google My Business, reflecting the consistently high level of satisfaction experienced by its clientele. The average opinion is 4.9/5, a testament to the quality of workmanship and the exceptional customer service provided. Many customers highlight Thomas’s trustworthiness and willingness to go the extra mile. One review specifically noted his “honor system” approach to resizing watches, demonstrating his commitment to customer satisfaction and building trust. Clients frequently commend his friendly demeanor, dependable service, and local presence.

Contact Information & Location

To schedule an appointment or inquire about services, please contact Thomas Watch Repair at 9258720108. You can also visit their website at thomaswatchrepair.com for more information and to view a gallery of their work. The business address is 4615 First St #120, Pleasanton, CA 94566, United States.

Thomas Watch Repair is dedicated to preserving the legacy of fine timepieces, offering a personalized and professional service that is unmatched in the area. Whether you require routine maintenance or a complete restoration, Thomas’s expertise and dedication guarantee a superior outcome.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!