The UPS Store - Hernando, Florida

The UPS Store – Hernando, Florida: A Comprehensive Guide

For individuals and businesses requiring reliable and efficient shipping and mailing solutions, The UPS Store located at 2609 N Forest Ridge Blvd, Hernando, FL 34442 presents a convenient and comprehensive service hub. With a dedicated team and a wide array of offerings, this particular store consistently strives to meet the diverse needs of its clientele. Contact them directly at 3525133507 or visit their website at locations.theupsstore.com to explore their services and schedule appointments. The store’s commitment to customer satisfaction is evident in its numerous positive reviews and readily accessible services.

Services Offered: A Detailed Overview

The UPS Store Hernando distinguishes itself through a broad spectrum of services designed to simplify the complexities of shipping and mail-related tasks. These services are categorized as follows:

• Shipping and Mailing Services: This forms the core of their operation, encompassing domestic and international shipping using UPS, FedEx, and USPS. They expertly handle package preparation, label printing, and tracking.
• Business Center: Recognizing the demands of businesses, The UPS Store provides a fully equipped business center offering printing, copying, scanning, and notary services – streamlining operational workflows.
• Freight Forwarding Agency: For larger shipments exceeding standard parcel dimensions, the store facilitates freight forwarding, managing the logistics and customs clearance process.
• Mailbox Rental Service: A practical solution for individuals and businesses seeking a professional mailing address, the mailbox rental service offers security, reliable mail delivery, and administrative support.
• Notary Public: Convenient access to a qualified notary public is provided, eliminating the need for external appointments.
• Office Supply Store: A selection of office supplies, including envelopes, tape, boxes, and packaging materials, is readily available for immediate purchase.
• Packaging Supply Store: Specialized packaging materials, such as bubble wrap, packing peanuts, and custom boxes, are available to ensure secure and protected shipments.
• Print Shop: Beyond shipping, the store offers printing services for business cards, marketing materials, and other documents.
• Shredding Services Provider: Secure document shredding services are available, offering peace of mind regarding confidential information.

Location and Accessibility

The UPS Store’s Hernando location is strategically situated at 2609 N Forest Ridge Blvd, Hernando, FL 34442. The store prioritizes accessibility for all customers, boasting several features designed to accommodate diverse needs:

• In-store pick-up: Customers can conveniently pick up pre-arranged shipments.
• On-site services: A wide range of services are offered directly within the store.
• Delivery: Shipping and package delivery services are offered.
• Wheelchair-accessible car park: A designated parking area for wheelchair users is available.
• Wheelchair-accessible entrance: The store entrance is fully accessible to individuals using wheelchairs.

Customer Feedback and Reputation

The UPS Store in Hernando maintains a strong reputation within the community, as reflected in its 100 reviews on Google My Business. The average opinion is 3.6/5, indicating a generally positive experience. Feedback consistently highlights the helpfulness and friendliness of the staff, particularly Joe and the team, who are praised for their eagerness to assist customers, even during peak periods. Customers value the convenience of the services and the reliable support provided. The store's commitment to excellent customer service is a key factor contributing to its positive standing.

The combination of comprehensive services, a convenient location, and a customer-centric approach positions The UPS Store in Hernando as a valuable resource for individuals and businesses alike. Whether it’s a small package or a large freight shipment, the store offers the expertise and support needed to ensure successful delivery.

👍 Reviews of The UPS Store

patrick S.

5/5

Always great service at this store. Joe and everyone at this UPS store is always helpful. I thank you for the fine service to your customers. Even when the store is extremely busy all of the folks at this store are eager to help with a smile. Thank you.

Susan R.

1/5

I went to return 4 items purchased from Amazon at the UPS store in Hernando yesterday. It was the 1st time that I returned Amazon stuff. There was a very old man working the counter plus a young gal at the other register. The gal was pleasant to her customers. This man did not greet me but the gal said that the man would help me in a minute & I said no problem I would wait. So I 9waited without complaining & when the man was ready I gave him the bar codes to scan that I had downloaded onto my phone. I tell him that the last thing that I was returning required a label & I handed him what I thought was the correct label that I printed out & he tells me that I have to wait for the seller to send me a label. Again this was my 1st time returning Amazon items & he didn't want to explain anything despite me telling him that I am not sure what I need to do cuz it was my 1st time returning Amazon items & I said that he knew more than I knew. He was still very nasty & just kept reading where it said the seller will send you a label. His voice just got louder as he kept reading the same thing over & over. Well the deadline was 2-1-25 on the day I went in so now I cannot return this large item. I went to my car & read what I needed to do & I discover that the label that I needed was in my email so I tried to go back in but he had just locked the door as it was 4p & they were closing. He knew I was at the door but he didn't open it. Maybe they don't print labels for customers but I was just going to ask him if he could print the label & I would pay the cost cuz I had told him that it says deadline was 2-1-25. I personally would have opened the door for a customer that was just there doing business. I know customer service is different these days & I know that my business is not important anywhere that I go but this guy was something else. He needs to be a tad more cordial even if he happens to be the owner. I was so humiliated cuz there were a couple of other customers waiting & I felt so stupid. I will NEVER do any kind of business there again. I will drive the extra miles to the next UPS store.

Stephanee T.

1/5

Do they go out of their way to hire the rudest people that they can find? I walked up to the counter with a pair of pants that I was returning, and the girl with brown curly hair doesn't greet me with a simple "hello" or anything, instead it was a stuck up "Is that how you're returning them?". I replied "excuse me?", and she repeated her snooty question. They were in their original plastic packaging. So I said I'll buy a bag if necessary and she literally let out a snobby sign and said "Um, yeah". Like calm down, you work at a UPS store. The employees constantly get ruder and ruder. I hate coming here.

Nardo S.

1/5

I use this store all the time I ship something overnight. It doesn’t get there. I called the number on the receipt and it’s Pakistan. It’s in Pakistan not our local store that we deal with.!! That is horrendous. Spoke barely English and I still don’t know where my package is! Charged me 100.00 for overnight and it’s been 2 nights! Can’t call - have to drive back there. You would think a LOCAL store would provide a LOCAL #! This isn’t accepatble!

Greg J.

5/5

The store always has the appropriate amount of staff working to keep the lines moving fast. Everyone that I have encountered here has a very pleasant attitude and very helpful, that’s important to me.

Eugene L.

5/5

Short wait time for the Amazon return. Very courteous staff. The young lady who took care of me was efficient and knowledgeable.

Emily C.

5/5

The UPS store on Norvell Bryant is outstanding. They are busy but the process the line quickly and they take the Amazon return with zero hassle! Thank you!

Alice M.

5/5

The person that took care of me was so so helpful and kind. I was returning things to Amazon and was having trouble pulling up the return codes and she was patient and helpful

patrick S.

5/5

Always great service at this store. Joe and everyone at this UPS store is always helpful. I thank you for the fine service to your customers. Even when the store is extremely busy all of the folks at this store are eager to help with a smile. Thank you.

Susan R.

1/5

I went to return 4 items purchased from Amazon at the UPS store in Hernando yesterday. It was the 1st time that I returned Amazon stuff. There was a very old man working the counter plus a young gal at the other register. The gal was pleasant to her customers. This man did not greet me but the gal said that the man would help me in a minute & I said no problem I would wait. So I 9waited without complaining & when the man was ready I gave him the bar codes to scan that I had downloaded onto my phone. I tell him that the last thing that I was returning required a label & I handed him what I thought was the correct label that I printed out & he tells me that I have to wait for the seller to send me a label. Again this was my 1st time returning Amazon items & he didn't want to explain anything despite me telling him that I am not sure what I need to do cuz it was my 1st time returning Amazon items & I said that he knew more than I knew. He was still very nasty & just kept reading where it said the seller will send you a label. His voice just got louder as he kept reading the same thing over & over. Well the deadline was 2-1-25 on the day I went in so now I cannot return this large item. I went to my car & read what I needed to do & I discover that the label that I needed was in my email so I tried to go back in but he had just locked the door as it was 4p & they were closing. He knew I was at the door but he didn't open it. Maybe they don't print labels for customers but I was just going to ask him if he could print the label & I would pay the cost cuz I had told him that it says deadline was 2-1-25. I personally would have opened the door for a customer that was just there doing business. I know customer service is different these days & I know that my business is not important anywhere that I go but this guy was something else. He needs to be a tad more cordial even if he happens to be the owner. I was so humiliated cuz there were a couple of other customers waiting & I felt so stupid. I will NEVER do any kind of business there again. I will drive the extra miles to the next UPS store.

Stephanee T.

1/5

Do they go out of their way to hire the rudest people that they can find? I walked up to the counter with a pair of pants that I was returning, and the girl with brown curly hair doesn't greet me with a simple "hello" or anything, instead it was a stuck up "Is that how you're returning them?". I replied "excuse me?", and she repeated her snooty question. They were in their original plastic packaging. So I said I'll buy a bag if necessary and she literally let out a snobby sign and said "Um, yeah". Like calm down, you work at a UPS store. The employees constantly get ruder and ruder. I hate coming here.

Nardo S.

1/5

I use this store all the time I ship something overnight. It doesn’t get there. I called the number on the receipt and it’s Pakistan. It’s in Pakistan not our local store that we deal with.!! That is horrendous. Spoke barely English and I still don’t know where my package is! Charged me 100.00 for overnight and it’s been 2 nights! Can’t call - have to drive back there. You would think a LOCAL store would provide a LOCAL #! This isn’t accepatble!

Greg J.

5/5

The store always has the appropriate amount of staff working to keep the lines moving fast. Everyone that I have encountered here has a very pleasant attitude and very helpful, that’s important to me.