The Hartford - Schaumburg, Illinois

Nathagaraba Q.

I've been burned twice by this company with my Worker's Compensation policy. Each time they try to bill incorrectly, misclassify information, and I actually had to call the IL dept. of insurance to get them to back off and stop threatening our company

Amy H.

They will make it impossible to cancel a policy and will continue billing you. I was told I had to prove to them I had another policy from another company—no I don’t. They are shady, they keep you deep in paperwork and waste your time in order to try and make you stay with them as an insurance company. Don’t do business with them!

Clark C.

The customer service is friendly but their process with claims is a mess. I called and updated my leave dates at least five. I received a check after the date of my normal pay period which was reversed because they still didn’t have the correct dates of my leave. I was never made aware that payments would be made separately from my normal check since I have short term disability and that I needed to sign up for ACH payments! After finally getting my dates corrected with customer service, they told me I have to wait 2 business days for accounting to approve payment. It has been a week and I still have not been paid. This is completely disorganized and debilitating.

*update
After correcting my leave dates and calling multiple dates in a row, they tell me I’m not to be paid for the first two weeks based on elimination policy from my company. This failed to be mentioned on any of the previous calls. I also don’t ever recall applying for short term disability on my leave and requested a copy of the original claim I submitted. They advised they don’t keep this info even though it was submitted on their portal. I asked customer service for backup on the request for a copy of the documents and they advised to just trust them. Such a shady company

Art E.

Do not use Hartford insurance. I have just canceled my policy. They are racist to white people. They deny claims they won't call you back. The only way is to take them to court. Then, the attorney gets the money. Everyone on my block insurance paid for storm damage to their roofs. Hartford stuck it to me. I paid for the damage. I got a better policy than theirs less money. Hartford is crooks!

Bobbie V.

We have had this insurance for a couple of years. Never had a claim. This year we had roof damage. Tried to file a claim and this started in April. It is now May 18th and after 7 messages, still no information or call back on our claim. I would not recommend them at all. In fact, after this, we are canceling. They are not for seniors at all. We got them through AARAP. Never again

Bob B.

Rip off was has my premium gone up 72.4% when I've made no claim

Johnathan C.

A bunch of crooks that love to stick it to the middle class folks. They should be shut down.

Jibin E. (.

Denial kings. Useless