The Fix - Phone Repair, Tablet Repair and Accessories in Walmart Bernalillo - Bernalillo, New Mexico

Introduction

Located at 460 NM-528, Bernalillo, NM 87004, United States, The Fix - Phone Repair, Tablet Repair and Accessories in Walmart Bernalillo is a leading destination for electronic device repairs and accessories. Operated by The Fix Solutions, this store offers a wide range of services, ensuring that customers' gadgets are in safe and capable hands.

Main Services

• Phone Repair: Specializing in repairs for various mobile phone brands such as iPhone, Samsung, Google Pixel, and more, The Fix offers services like screen replacement, battery repair, water damage solutions, and software troubleshooting.
• Tablet Repair: From iPads to Samsung Galaxy Tabs, the store provides repair services for cracked screens, battery replacements, charging port fixes, and more.
• Computer and Laptop Repair: Malfunctioning computers and laptops are no match for The Fix's expert technicians. They offer services like virus and malware removal, system tune-ups, hardware upgrades, and physical repairs such as screen and keyboard replacements for both Windows PCs and Apple MacBooks.
• Game Console Repair: The store also repairs gaming consoles like PlayStation, Xbox, and Nintendo Switch, addressing issues related to disc drives, charging ports, and other hardware components.
• Accessories and Sales: Apart from repairs, The Fix offers a variety of accessories for mobile phones, tablets, and computers, including cases, chargers, and screen protectors. Additionally, they sell new and refurbished devices.

Location and Access

The Fix is situated within the Walmart Supercenter at 460 NM-528, Bernalillo, NM 87004, providing convenient access for customers. The store is easily accessible from major roads, and Bernalillo is well-connected by public transportation, with several bus stops nearby. For those driving, there is ample on-site parking available, including wheelchair-accessible spaces.

Featured Characteristics

• On-Site Services: The Fix offers on-site repair services, allowing customers to drop off their devices and wait for the repair to be completed, or they can take advantage of the store's loaner devices while their gadget is being fixed.
• Wheelchair Accessibility: The store is designed with wheelchair accessibility in mind, featuring a wheelchair-accessible entrance, seating, and toilet.
• Payment Options: The Fix accepts various payment methods, including credit and debit cards, as well as NFC mobile payments for added convenience.
• Friendly and Experienced Staff: The Fix's technicians are certified professionals who strive to provide efficient and high-quality repairs, ensuring customer satisfaction. Their friendly and helpful demeanor contributes to an excellent customer experience.
• Multiple Languages: To accommodate a diverse customer base, the store offers services in English, Deutsch, and Español.

Practical Information

• Address: 460 NM-528, Bernalillo, NM 87004, United States
• Phone: 505-515-6491
• Website: thefixsolutions.com
• Business Hours: Monday to Saturday, 10:00 AM - 8:00 PM; Sunday, 12:00 PM - 6:00 PM

Positive Aspects from Reviews

With an average rating of 5/5 from 34 reviews on Google My Business, The Fix has consistently received positive feedback from its customers. Some of the positive aspects mentioned in the reviews include:

• Prompt and efficient repairs, with some customers reporting that their devices were fixed within a short period.
• Knowledgeable and friendly staff who are willing to explain the repair process and provide helpful advice on maintaining devices.
• Competitive pricing, with some customers mentioning that the repair costs were lower than expected.
• Clean and well-organized store, contributing to a positive customer experience.
• Convenient location within the Walmart Supercenter, making it easy for customers to shop or run other errands while waiting for their device to be repaired.

👍 Reviews of The Fix - Phone Repair, Tablet Repair and Accessories in Walmart Bernalillo

Emily C.

5/5

I’ve been to this location multiple times. And the owner is always so sweet. I recently took my phone in because the screen stopped responding to touch. It was under warranty so she repaired it under that. Then when I needed a battery repair on same phone she did it at a great rate! I will continue bring my devices here! Then on the way out she even hooked me up with phone cases and screen protectors! Not only was service wonderful, but she took the time to answer my questions about how one gets into owning a business as she does. Super nice people. This is the spot to do it 🙂 🙂

gary F.

5/5

I had a battery replaced. There were some issues, but I really appreciate their diligence to resolve. My phone now works great. Special shout out to Izzy and Valerie. I will definitely go back next time I need repairs!

Joann V.

5/5

Valerie was so helpful in assisting me with my screen protector. Glad they are in Walmart !

L R.

5/5

Fixed my iPad screen for an awesome price! I had called several places and this was the best price in Rio rancho/bernalillo area. Great customer service and was fixed the day I turned in. I would highly recommend

lisa H.

5/5

I would give The Fix more stars, but they only have 5 on here.
Valerie is awesome and extremely helpful!!!
They had exactly what I needed, in stock.
I had my doubts about a cell phone place in a Walmart, but I will always check them first, from now on
Don’t go to Amazon, go to The Fix!

J J. L.

5/5

This place is amazing and very helpful. Customer service is on point 👌.
Jeannette Lucero

Ariah C.

5/5

Wonderful costumer service. Got my phone fixed under 2 hours and got a super cute phone case at a reasonable price. Thank Valerie for your help!

Savannah B.

5/5

OK, Valerie is an excellent customer service person. She has the patience the smile, the kindness everything that a new customer would like to have. Thank you so much.

Emily C.

5/5

I’ve been to this location multiple times. And the owner is always so sweet. I recently took my phone in because the screen stopped responding to touch. It was under warranty so she repaired it under that. Then when I needed a battery repair on same phone she did it at a great rate! I will continue bring my devices here! Then on the way out she even hooked me up with phone cases and screen protectors! Not only was service wonderful, but she took the time to answer my questions about how one gets into owning a business as she does. Super nice people. This is the spot to do it 🙂 🙂

Linda S.

5/5

The fix is the best place to go for phone and or computer problems. I always feel I am important every time I go in. They never let me down; they always have a solution to the problem and are honest. I have had computer problems and phone issues, and they have always been there to listen and hear what I am saying so they can fix what is going on. The owner cares about all the customers that walk into her business, I love that she has even taken the time to get to know me. Love the support! Thank you for always taking the extra step.

gary F.

5/5

I had a battery replaced. There were some issues, but I really appreciate their diligence to resolve. My phone now works great. Special shout out to Izzy and Valerie. I will definitely go back next time I need repairs!

Margarita A.

5/5

I thought I was going to have to buy a new phone, but thankfully, I found this place. I could not be any happier. The people were very friendly and kept me up to speed on progress.

kid'n W. G.

5/5

this place is awesome and ppl are super nice and they help my anxiety a lot too with my phone