The Dawn Thomas Team - Los Gatos, California

Sean H.

Dawn is a true professional with a passion for working with clients and a strong history of delivering better than promised results. She has an impressive depth of knowledge and has assembled a world-class team that can handle *every* aspect of a home or estate sale. She also has an extensive network of agents and real estate professionals in the Bay Area that contributed to us securing a cash offer that was hundreds of thousands above asking price. Deciding to work with Dawn and her team was the best decision I made as I was working through the sale of my grandmother's residence, and their efficiency and professionalism significantly helped my family through this very difficult time. I give my strongest recommendation for Dawn and her team to anyone that is considering a home sale in the greater Bay Area.

Kimberly B.

We worked with Dawn to purchase our first home and appreciated the time she took to provide education around the housing market on the Peninsula, understand what we were looking for and show us homes that met these criteria, and negotiate our first home purchase. When we were then ready to sell that same home 7 years later, we did not hesitate to connect with Dawn again.

Dawn and Brian were incredibly helpful in guiding us through the sale of our home--we trusted their recommendations regarding repairs, staging, and listing price/strategy and were elated with the outcome. We were also in the market for a new home at this time, and Dawn and Brian provided excellent referrals for financial advisors and a realtor in our purchase region.

The Dawn Thomas Team is extraordinary!

Michelle B.

I was referred to Dawn and Chuck because I needed a very capable team to prep and sell my home in San Jose while I worked and lived full-time in Auburn. Right from the start, they were amazing! I needed to meet with them soon because I was starting a new job and they set up a meeting within a day and went over the entire process, including estimates of predicted costs to get the highest price point for my home and when would be the best time to sell. They knew the market and area well and knew which homes had sold and more importantly which ones were coming up for sale and when. Chuck really went the extra mile to do so many things for me, including selecting fixtures, purchasing appliances and making a variety of recommendations to make my house beautiful for the staging and the open house which never even happened because my home sold in less than a week. Chuck's communication was exceptional, and he always had the time to take a call or keep me updated via text or email. I was so impressed with them that I asked him to find a local realtor for me and she is amazing. I highly recommend this team. They know what they are doing and do it well. Whatever they recommend, do it. You’ll be glad you did!

TJ W.

We recently worked with Chuck to buy our first home. Chuck was always willing to go to open houses, answer any questions we had, and we ended up with a great home. He was immensely patient throughout the journey as we learned about the process of buying a home and as first time home buyers this was very appreciated. Chuck made us feel empowered to make the decisions we wanted to when finding a home, and encouraged us when we had setbacks.

Lewis H.

Dawn and Chuck helped us close on our new home last week and we were very happy with the experience. They were quick and efficient, but always willing to take the time to answer our mundane questions. Even outside of normal business hours, when we were not expecting a response at all, they sometimes responded within minutes. Thoroughout the process, it felt like we were having someone who was truly looking out for our interests and wanting to make the home-buying experience a stress-free experience.

As far as the the actual mechanics, Dawn and team used their intimate knowledge of the area and market to help us put together a winning offer strategy that helped us even beat all-cash competing offers to get our home. When speed and decisiveness counted during the offer construction period, they always responded to our questions within minutes and helped us make last minute adjustments to the offer details to help us succeed while still staying under our budget. When we entered into contract, they identified numerous pitfalls (e.g. obtaining insurance to cover a tough-to-insure roof) and helped us get ahead of them so we could close on time.

Overall, they went the extra mile for us, delivered great results, and did it all while making us feel like family. Basically, everything we'd look for in a realtor team representing our interests!

Daniel C.

We are first time home-buyers and interviewed a few realtors before deciding to work with Dawn and Chuck. From the beginning, we appreciated that they were responsive, organized and friendly. As we started looking at houses, we primarily worked with Chuck. He was knowledgeable, reassuring when we had concerns, candid about the challenges of the market and patient in answering our multitude of questions. We particularly appreciated Chuck and Dawn's persistence in tracking down information on recent home sales to get us the most up-to-date data and help us come up with the right offer. They do an excellent job of guiding and informing while simultaneously letting their clients make the final call on all decisions with zero pressure.

We felt like we were in good hands the whole time, and are thrilled to have bought our first home! We'd highly recommend Dawn and Chuck to any home buyers.

Basil H.

Working with Dawn and her team to sell our Belmont home was as close to an ideal experience as one can imagine. In a local market that was sending uncertain signals at the time we decided to sell, her judgment and execution was flawless, leading to an outcome that far exceeded our expectations.

At least as importantly, her (and her team's) transparency, availability and proactive contact throughout the process meant a minimum of stress, since we knew we could rely on Dawn to keep us updated, stay ahead of issues and flag them to us when necessary. This was hugely valuable to us as we navigated a cross-country relocation and long-distance home purchase simultaneous with the sale.

Summary: Dawn and her team are the absolute best at what they do. Our family is extremely fortunate to have connected with Dawn 10 years ago, and we will continue to partner with her whenever we possibly can. We emphatically recommend her to anyone planning on purchasing or selling a home in Silicon Valley.

Janet L.

Before listing our home for sale, we interviewed several Real Estate agents. Upon meeting Dawn Thomas, we knew we had found our ideal representative. We immediately appreciated Dawn's friendly personality, finding her intelligent, articulate, approachable and possessing a great sense of humor. After listing our property and proposing her sales strategy, Dawn guided us through the process of pre-sale preparation, providing us with an impressive list of contractors (general, painters, staging, inspectors, landscaping) that were excellent. There is also a mutual respect between Dawn and the contractors she recommends since quality is key...if they don't produce, they don't work on Dawn's team.

During the sales process, Dawn was great, proving her extensive knowledge about all aspects of the real estate process along with savvy negotiating skills, to help make the process a smooth one. We were also appreciative that, from the time we listed our home, until all the loose ends were tied-up after the sale, Dawn was always available to us. She was prompt in returning calls, answering texts and emails, which helped quell the inevitable anxiety associated with selling one's home. In closing, we would recommend Dawn Thomas and her team without hesitation. The sale process of our home was seamless and pleasant.