Terry Riney Agency, Inc. - Pinehurst, North Carolina

For individuals and families seeking comprehensive insurance solutions, Terry Riney Agency, Inc. presents a dependable and client-focused service. Located at 11 Trotter Hills Cir, Pinehurst, NC 28374, and readily accessible at Phone: 02951121, the agency offers a wide array of insurance products designed to meet diverse needs. Their website, rineyagency.com, provides further details about their services and commitment to the community.

About Terry Riney Agency, Inc.

Terry Riney Agency, Inc. is a well-established insurance agency dedicated to providing personalized service and expert guidance. Founded on principles of integrity and customer satisfaction, the agency has consistently served the Pinehurst and surrounding areas. They pride themselves on building long-term relationships with their clients, understanding their unique circumstances and tailoring insurance coverage accordingly. The agency’s team comprises experienced professionals who possess in-depth knowledge of the insurance market and are committed to navigating complex policies with clarity and precision.

Specialties and Services

• Home Insurance Agency: Providing comprehensive protection for residential properties, including coverage for structural damage, personal belongings, liability, and additional living expenses.
• Life Insurance Agency: Offering a range of life insurance products, from term life to whole life, to help clients secure their families’ financial future.
• Insurance Agency (General): Providing a broad spectrum of insurance options, including auto, commercial, and other specialized coverage types.

The agency’s strength lies not only in its product offerings but also in its commitment to understanding each client’s individual requirements. They take the time to thoroughly assess risk factors and recommend the most appropriate insurance solutions. Furthermore, they strive to make the insurance process as seamless and stress-free as possible, guiding clients through every step, from policy selection to claims assistance.

Accessibility and Amenities

Terry Riney Agency, Inc. is committed to being accessible to all clients. The office boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring convenience for individuals with mobility challenges. This dedication to inclusivity underscores their commitment to serving the entire community.

Client Feedback and Reputation

The agency’s reputation is reflected in its consistently positive customer reviews. Currently, it holds 25 reviews on Google My Business, with an average rating of 4.7 out of 5. These reviews consistently highlight the agency’s professionalism, responsiveness, and dedication to client satisfaction. Clients frequently commend the team’s willingness to go the extra mile to find the best insurance solutions and provide exceptional service. Here's a summary of some recurring themes from the reviews:

• Exceptional Customer Service: Clients consistently praise the attentiveness and helpfulness of the agency’s representatives.
• Knowledgeable Professionals: Reviewers highlight the team’s expertise and ability to explain complex insurance concepts in a clear and understandable manner.
• Personalized Approach: Many clients appreciate the agency’s commitment to tailoring insurance coverage to their specific needs.
• Efficient Claims Process: Several reviewers commend the agency’s support during the claims process, noting its speed and fairness.

Contact Information and Resources

To learn more about Terry Riney Agency, Inc. and its services, prospective clients are encouraged to visit their website at rineyagency.com. They can also reach the agency directly by phone at Phone: 02951121 or by visiting their office at 11 Trotter Hills Cir, Pinehurst, NC 28374. The agency’s team is readily available to answer questions and provide guidance on insurance coverage.

Key Takeaways: Terry Riney Agency, Inc. is a reputable insurance agency known for its commitment to client service, accessibility, and expertise. With a strong online presence and positive customer reviews, it's a reliable resource for individuals and families seeking comprehensive insurance solutions in Pinehurst and the surrounding areas. Their dedication to providing personalized attention and navigating the complexities of insurance makes them a valuable partner for anyone seeking peace of mind.

👍 Reviews of Terry Riney Agency, Inc.

Lewie C.

1/5

I have been with this agency for 6 years and have had Absolutely.No claims within the 6 years.My rapes have raised 400 plus dollars and have not missed 1 payment nor have had it canceled also only done payments twice. This is what they had said.... If you set up the finance agreement, we will need to do auto pay from a checking account. We will no longer allow monthly pending cancels due to non payment. My reply was WOW there reply back was...You're responsible for paying your bills when they come in. We don't have time to continually email and text to remind you to make your payment. Now that was not very profitable in my opinion Especially a business that has had 0 claims in 6 years plus of being a Client. Also how hard is it to send a Automated text. A push of a button...

Solomon L.

5/5

This company does their job exceptionally well. I have always hated dealing with insurance agencies, but Terry is a joy to associate with. They are prompt, diligent and hard working. I couldn’t be more pleased to hire this company to protect my business.

Gene P.

5/5

Terry has always had our back and continues to hit home runs for us as we work to manage our risk with nearly two million dollars in assets. Our organization is in a unique industry and we are always thankful for the Terry Riney Agency when we have an insurance issue.

Gene Peterson, Treasurer, Twin City Cloud 7, Inc.

Brittani O.

5/5

The Terry Riney team is wonderful. They are all so welcoming and you can see their care and dedication to their policyholders. It's been a pleasure to work with both Becky and James Barker.

Monique L.

5/5

My parents have had their auto, home, and liability insurance here for years. They have been happy with the customer service. I called for my Mom because she had a few questions and spoke to Martha. She was very friendly and helpful. She ended up taking a message for the agent to call us back. We had our questions answered and got the advice we needed. We would recommend this insurance agency.

Francis C.

5/5

I used to use USAA for everything, and USAA has a great reputation, but I would rather use Terry Riney. Great customer service, a local business, and you actually deal with people rather than 800 numbers. They are the best!

marnie M.

5/5

Best Insurance Company Ever! 5☆''s!! They definitely do their homework and check their t's and dot their i's before they lock you in. They are more than fair and honest and Always listen/talk to their customers ever time!!! I will always be a Customer!!

Jason A.

5/5

Terry and his team are awesome! Personal attention, great recommendations, amazing customer service. Couldn't be happier!