Telco Credit Union - Greenville, North Carolina

Telco Credit Union: A Comprehensive Overview

Telco Credit Union stands as a dedicated financial institution committed to providing a wide range of banking services to its members. Located at 631 E Arlington Blvd, Greenville, NC 27858, and reachable at Phone: 2522147060, the credit union offers a personalized approach to financial management. Its website, Website: telcu.com, serves as a central resource for members to access account information, apply for loans, and learn about available services.

Specialties and Services

Telco Credit Union specializes in providing credit union services, including a robust network of ATMs for convenient access to funds. Beyond basic banking, the credit union distinguishes itself through competitive rates on various financial products. Specifically, members frequently commend the institution for offering attractive rates on certificates of deposit (CDs), showcasing a commitment to rewarding savings. Similarly, auto loan rates are consistently positioned favorably within the competitive landscape. The credit union’s approach suggests a dedication to not only meeting but exceeding member expectations in terms of financial returns.

Accessibility and Amenities

Recognizing the importance of inclusivity, Telco Credit Union has prioritized accessibility for all its members. The facility at 631 E Arlington Blvd boasts a wheelchair accessible entrance, ensuring that individuals with mobility challenges can easily access the banking services. Furthermore, a designated wheelchair accessible parking lot is available, providing convenient parking options for patrons who require it. In addition, the branch operates with a drive-through service, catering to members who prefer a quick and efficient banking experience. These features demonstrate a commitment to creating a welcoming and convenient environment for all members.

Member Feedback and Reputation

Based on publicly available reviews, Telco Credit Union enjoys a generally positive reputation within the Greenville community. Google My Business currently features 18 reviews, providing valuable insights into the experiences of its members. While the average opinion score stands at 3.1/5, the feedback consistently highlights the institution’s dedication to personalized service. Many members express appreciation for the staff's willingness to assist with complex banking needs, emphasizing the feeling of being valued as an individual rather than just an account holder. Specifically, Angie Harris, the branch manager, is frequently mentioned as a key contributor to the positive member experience, lauded for her professionalism and commitment to customer satisfaction. The sentiment suggests a culture of world-class service within the organization.

Key Features Summarized

Here's a concise overview of Telco Credit Union's key features:

• Comprehensive Banking Services: Offers a full suite of banking products and services tailored to individual needs.
• Competitive Rates: Known for competitive rates on CDs and auto loans.
• Convenient Access: Features ATMs, a drive-through, and wheelchair accessibility.
• Personalized Service: Emphasizes a friendly and helpful approach to customer service.
• Community Focused: Dedicated to serving the financial needs of the Greenville community.

Recommended Information for Prospective Members

For individuals considering Telco Credit Union, several pieces of information are particularly relevant. First, the location at 631 E Arlington Blvd provides a physical presence within Greenville, allowing for face-to-face interactions and in-person assistance. The telephone number, 252-214-7060, facilitates direct communication with the credit union’s representatives. The website, telcu.com, offers detailed information about account types, loan options, and current rates. It's advisable to explore the website’s resources to understand the full scope of services offered. Furthermore, prospective members should be aware of the accessibility features, including the wheelchair accessible entrance and parking lot, ensuring a comfortable and inclusive experience. Given the positive feedback regarding staff expertise, particularly with Angie Harris, initiating a conversation with a branch representative is strongly encouraged to discuss specific financial goals and determine the most suitable products and services.

👍 Reviews of Telco Credit Union

Corey T.

5/5

Telco Credit Union is able to handle all of your banking needs. They are always pleasant to deal with and have been my go to for some impressive CD rates, and they are usually strong in the competition for auto loan rates. I'd fully recommend Angie Harris the branch manager, or the rest of the staff, as they are without a doubt world class. If you are looking for a positive institution that will want to get to know and help you as a person and with your finances, this is one of your better options.

Demetrius C.

1/5

Worst bank ever! Manager catch a nasty attitude with you . i asked them to dispute a transaction on my account that wasnt authorized and i was told i will have to do that my self. Its not there problem. I tried to explain that they will have to dispute it . i was told its your account , its your problem not ours. Dont ask for over draft bounce shield. They will rip you off and try to keep you in the negatives. I asked for a manger to call me back in reguards to my concerns its been 3weeks in counting and havent received one returned phone call . unprofessional and disrespectful staff . they all need to be replaced

Saika A.

1/5

Staff are friendly enough but you will get charged for any and everything, some charges are avoidable but you do not know that until the money is taken from your account. Even then to avoid it happening again, there is little next to no assistance from staff who appear to be very hands off for the most part.

paul P.

3/5

Waiting on a loan for days is absolutely ridiculous.. I applied for a loan Tuesday morning.. here it is Friday afternoon and I still haven't heard back.. the staff is friendly but they move slower than molasses, if you need to purchase anything same day I suggest you go to state employees then bring it here to refinance.

Greta S.

1/5

I open a checking account 3 months ago never received my bank every time I call too check on my card I was told it take 10 DAY'S too receive my card that was 4 month. Now call today 12/31/19 and still NO CARD. slow to return your calls

Kisha A.

1/5

Terrible 😢 old fashioned and slow service when it comes to needing anything right away this is a no go online service is VERY BASIC no response to your online messages and no ability to do anything over the phone on weekends AT ALL if you move away from the area LEAVE THE BANK they do not care to service your needs unless you come to them

Sharon C.

3/5

The banking hours and I am usually in and out in less than 10-15 minutes.

Carrie L.

5/5

Angie at the Greenville branch is amazing to work with very knowledgable.