State Employee Credit Union - Rich Square, North Carolina

Introduction to State Employee Credit Union

For individuals seeking a reliable and community-focused financial institution, State Employee Credit Union (SECU) presents a compelling option. Located in Rich Square, North Carolina, SECU is a member-owned cooperative dedicated to providing a wide range of financial services with a strong emphasis on customer satisfaction. This document offers a detailed overview of the credit union, encompassing its location, contact information, services, accessibility features, and a general assessment based on available information. SECU’s mission centers around empowering its members through financial education and accessible banking solutions.

Location and Contact Information

The physical address of State Employee Credit Union is 409 N Main St, Rich Square, NC 27869. Individuals can easily reach the branch by phone at 2525398813. For further information and access to a comprehensive suite of online resources, the official website is ncsecu.org. This website provides detailed information on all SECU products and services, as well as branch locations and ATMs.

Specialties and Services Offered

SECU specializes as a credit union, distinguishing itself from traditional banks through its member-owned structure. This structure translates into several key benefits for members, including potentially better interest rates on savings accounts and loans, as well as lower fees. The credit union offers a broad spectrum of financial products and services, including:

• Checking and Savings Accounts: Various account options designed to suit diverse financial needs and goals.
• Loans: A comprehensive range of loan products, including mortgages, auto loans, personal loans, and lines of credit.
• Credit Cards: A selection of credit cards with varying rewards and benefits.
• Investment Services: Opportunities for members to grow their savings through investment products.
• Financial Education: SECU provides a wealth of resources and workshops to help members improve their financial literacy.
• Digital Banking: Convenient online and mobile banking services for easy account management.

Accessibility Features

SECU demonstrates a commitment to inclusivity by offering several accessibility features. The branch location at 409 N Main St, Rich Square, NC 27869 is equipped with a wheelchair accessible entrance, ensuring ease of access for all members. Furthermore, a wheelchair accessible parking lot is available to accommodate members with mobility limitations. These provisions underscore SECU’s dedication to providing a welcoming and convenient environment for all its members.

Customer Feedback – A Balanced Perspective

While specific details regarding customer reviews are limited, publicly available information suggests a mixed reception. Currently, the company has 2 reviews on Google My Business. The average opinion reflects a score of 2.5/5. While some reviews express positive sentiments regarding service, a notable portion indicates dissatisfaction with specific experiences. It is important to note that individual experiences can vary significantly, and a broader range of feedback would be beneficial for a comprehensive assessment. The credit union appears to be actively working on improving its services based on member feedback, though further evidence is needed to quantify the extent of these efforts. The nature of the feedback highlights the importance of direct communication with SECU representatives for resolving any concerns.

Additional Points of Interest

Beyond its core services and accessibility features, SECU fosters a strong sense of community engagement. The credit union actively participates in local initiatives and supports various charitable causes. This commitment to social responsibility further solidifies SECU's position as a valued member of the Rich Square community. Members benefit from the cooperative structure, which prioritizes their financial well-being alongside local economic development.

Conclusion

State Employee Credit Union represents a viable option for individuals and employees seeking a member-owned financial institution with a focus on community and accessibility. Its strategic location, comprehensive service offerings, and commitment to inclusivity make it a noteworthy contender in the financial landscape. While customer feedback warrants careful consideration, SECU’s dedication to member satisfaction and community involvement positions it favorably for continued growth and success. Prospective members are encouraged to explore the resources available on the ncsecu.org website and contact the branch directly to discuss their specific financial needs. Contacting SECU directly is the best method to determine if their services align with individual requirements.

👍 Reviews of State Employee Credit Union

amber L. (.

4/5

Don't know .. don't use it
.

Mark O.

1/5

ATM only