Southern Bank - Winterville - Winterville, North Carolina

Southern Bank - Winterville: A Reliable Financial Partner

Southern Bank – Winterville, located at 4259 Winterville Pkwy, Winterville, NC 28590, represents a cornerstone of financial services within the Eastern North Carolina community. This branch offers a comprehensive suite of banking solutions, catering to both individual and business needs. The phone number for direct contact is 2523556189, and prospective clients can access detailed information, including branch hours and services, via the bank’s website: southernbank.com. Southern Bank – Winterville specializes in core banking functions, encompassing services such as Bank operations, ATM access, and acting as a trusted Financial institution. Furthermore, they provide robust Loan agency services, assisting clients with various financing options.

Key Features and Amenities

Visitors to the Winterville branch can anticipate a welcoming and efficient experience. The facility is equipped with a convenient Drive-through for quick transactions, streamlining the banking process for customers with busy schedules. In addition to the drive-through, the branch offers a range of Onsite services designed to meet diverse customer requirements. Accessibility is a priority, with a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring inclusivity for all patrons. The branch is dedicated to providing a comfortable and secure environment for all customers.

Positive Customer Feedback – A Foundation of Trust

The Southern Bank – Winterville branch consistently receives positive feedback from its clientele, evidenced by nine reviews on Google My Business. The average rating stands at a commendable 4.4 out of 5 stars, reflecting a strong commitment to customer satisfaction. Numerous reviews highlight the exceptional service provided by staff members, particularly Charlotte, who is frequently praised for her patience, expertise, and willingness to assist customers with complex issues. Customers consistently express delight with the friendly and helpful nature of all tellers, noting that the entire team fosters a positive and approachable atmosphere. Danielle is also mentioned as a valuable resource for account-related inquiries and troubleshooting. The management team is consistently lauded for its proactive approach and dedication to maintaining a high standard of service. Many customers appreciate the speed and efficiency with which staff address their concerns, resolving online banking issues with ease and professionalism. The overall sentiment is one of appreciation for the consistent quality of service and the genuine care demonstrated by the Winterville branch staff. It’s clear that Southern Bank - Winterville prioritizes building lasting relationships with its customers, and this dedication is reflected in the overwhelmingly positive feedback received.

Service Specializations and Offerings

Beyond the standard banking services, Southern Bank – Winterville offers specialized support tailored to individual needs. The branch is well-equipped to handle a wide range of financial transactions, including deposits, withdrawals, loan applications, and account management. They provide comprehensive support for various types of loans, including personal loans, auto loans, and commercial loans. The bank’s digital banking platform, accessible through the website, further enhances convenience, allowing customers to manage their accounts remotely. The branch also offers financial education resources, empowering customers to make informed decisions about their finances. The staff are knowledgeable and readily available to provide guidance and support on a variety of financial topics. The branch’s commitment to providing personalized service is a key differentiator and a significant factor in its positive reputation.

Contact Information and Location Details

Address: 4259 Winterville Pkwy, Winterville, NC 28590
Phone: 2523556189
Website: southernbank.com

For those seeking a reliable and customer-focused banking experience, Southern Bank – Winterville presents an excellent choice. The branch's convenient location, coupled with its comprehensive services and dedicated staff, makes it a valuable asset to the Winterville community. The consistently positive feedback underscores the bank’s commitment to exceeding customer expectations and fostering long-term relationships.

👍 Reviews of Southern Bank - Winterville

Carol C.

5/5

Charlotte took care of an online banking issue with ease and patience. We resolved it to my satisfaction. She was wonderful! My service dog thinks so, too.

Rebecca C.

5/5

Always have a great experience here. All tellers are friendly and helpful. Danielle and Charlotte are always just a phone call away and happy to answer questions or troubleshoot account stuff with me very quickly! Glad to bank here.

Guille V.

5/5

Super nice everyone, always, always a great service. Charlotte it's amazing always has an answer for everything. great managment too. I love winterville branch and their stuff.

Kenny P.

1/5

Slow as molasses. Sit in line 25 minutes then Charge me to cash a southern bank check. When other branches do not..would not recommended this branch

Teresa H.

5/5

Fast especially since it was on my lunch break.

Debra U.

5/5

Everyone at this bank is super nice and helpful and especially Charlotte

brian P.

5/5

AWESOME PEOPLE, SEE DANIELLE COOPER TO GET YOUR ACCOUNT SET UP. SHE'S THE BEST!

Mitch

5/5

Every staff member has always been very polite.