Shuford Federal Credit Union - Hickory, North Carolina

G G.

I went into this credit union to open a couple CDs. I have opened accounts at banks and CUs all over the country chasing rates. I was shocked to see a local to me credit union have a competitive rate.

I was told that I had to produce a SS card (or w2, but i am retired). I have not produced a ss card for anything in the 30 years. I don't even know where it is

So this CU gets 2 stars for doing something no other bank or credit union has required me to do. I have probably opened over 25 accounts in the last 5 years rate chasing.

This must be just CU policy because the patriot act does not require this.

Greg O.

Thank you for meeting Rita and Debbie for helping me they went above and beyond. I purchased a car and the transaction was smooth and I appreciate the kindness of all the employees at Shuford Credit Union. I would purchase again you have great wonderful staff thank you again Greg

Keffer

I have been a member of the Credit Union for over 41 years and I do not understand the negative reviews. I have never I mean been declined of any request that I have requested. I have been to other financial institutions in the area just because it was more convenient at the time. They asked me to open an account.. They can't offer the benefits and most of the great service. You do not have to fill out a deposit slip. Everyone is very nice and always meet you with a friendly smile. I deal with the branch on Springs Rd. They are so nice I know them by name and they speak to me even if they are not the one assassinating me with my transaction. Both of my children, grandchildren have accounts there and of my grands are as young as 5 yrs old. Hats off to Shuford Federal Credit Union and their staff. I will never go anywhere else.

David K.

I have been with shuford credit union for a while now and I deal with the granite falls branch. I can tell you that Brenda and Rachel are two of the nicest ladies you will ever meet. They are very professional and are always ready to take care of there customers. I would have to say that shuford credit union has always been there for me. I would highly recommend shuford credit union for all your financial needs. Thanks to all the staff for being there when I needed them. David kelley

Mark C.

Jerry and his staff are beyond friendly and courteous. They go beyond normal banking measures to insure you get what you need and everyone knows your name. This must be what banking was like mid century before we became just a number to a corporate machine.

Selena C.

Shuford Credit Union has by far the nastiest customer service I’ve ever heard from a bank. If the disgusting behavior won’t scare you away maybe the hidden fees, last minute account changes, and even account closure without ever giving notice. The Federal Reserve and Better Business Bureau will definitely be getting some messages about this bank.

Janice P.

I have banked with Shuford for the better part of 19 years. Not one complaint, they are very personable and some of the ladies have been there for years. Mrs Belva is one of the kindest ladies Ive ever had the pleasure of banking with.

Lydia D.

This is the absolute worst bank I've ever had the mistake of opening an account with. I've had my account for a little more than a year and I'm looking into banking somewhere else. Their ATM (On Springs Rd.) is THE ABSOLUTE SLOWEST in all of Hickory, they cancelled my debit card once because I didn't use it for just a few weeks and then I had to wait for a new one, and today is the second time their whole systems have gone down in as many weeks. I cannot do anything at all with my account when this happens. I can't make deposits, purchases, automatic drafts won't work, nothing. It's absolutely ridiculous to drive up to the teller not knowing if the bank is operating at all and not knowing if I'll even be able to use my account that day. Unless you want consistent frustration and hassle, DO NOT BANK HERE!