SDCCU Mission Viejo Branch - Mission Viejo, California

Address: Gateway Shopping Center, 23982 Alicia Pkwy, Mission Viejo, CA 92691, United States.
Phone: 8777322848.
Website: sdccu.com
Specialties: Credit union, ATM, Bank, Car finance and loan company, Mortgage lender.
Other points of interest: Drive-through, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of SDCCU Mission Viejo Branch

☎️8777322848

⏰ Open Hours of SDCCU Mission Viejo Branch

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

SDCCU Mission Viejo Branch, located at Gateway Shopping Center, 23982 Alicia Pkwy, Mission Viejo, CA 92691, United States, is a credit union that offers a variety of financial services. The branch can be reached at Phone: 8777322848.

The SDCCU Mission Viejo Branch specializes in credit union services, ATM, bank, car finance and loan company, and mortgage lending. The branch offers on-site services, including a drive-through and wheelchair-accessible car park, making it convenient for all customers. Additionally, the entrance is wheelchair-accessible, ensuring that everyone can access the branch's services.

According to Google My Business, the SDCCU Mission Viejo Branch has received 9 reviews with an average rating of 2.8/5. While the rating is not the highest, it is essential to consider the individual experiences and needs of each customer. Therefore, it is recommended to review the opinions and decide if the branch is the right fit for your financial needs.

👍 Reviews of SDCCU Mission Viejo Branch

SDCCU Mission Viejo Branch - Mission Viejo, California

Senior Director

1/5

The SDCCU’s manager at 23982 Alicia Pkwy, Mission Viejo, CA 92691 is really something else. Doesn’t deserve to be in banking industry. Her Assistant Alex has more common sense. It’s very disappointing. I have trouble log into my account online and cannot get any assistance over the phone. The call center is refringe me to the branch to verify my ID to get a payoff on my loan.
Which I Never heard before.
I had to leave my work and drive 1 hour and 25 minutes to get a payoff.
SDCCu doesn’t have anyone who you can file a complaint with.
Their customer service sucks.
They are not even close to be number one credit union in Southern California.
Do not use SDCCU specially in Southern part of Orange County, California.
Use other credit union like “orange county credit union” or others for all matters. Better customer service and smarter employees.

Michael Hallahan

1/5

This "credit union" totally screwed my credit for no good reason!!. I stopped using my checking account in march due to moving out of the area and switching to another bank. I forgot to close the account. Unbeknownst to me, I accidentally selected my sdccu checking account to make a payment on a credit card. This put my account in the negative. I had no idea and was never called about it. The only correspondence I recieved was an email about an "e notice" from sdccu, which I ignored because i figured it was regarding a statement being available or something innocuous. They didn't bother to give me a curtesy before reporting the collection to the credit bureaus, dinging my flawless credit report. My fico score went from 780 to 646. My plans to purchase a home are severely impacted now. I thought credit unions were supposed to be member owned and consumer friendly; not this one! I found out about the overdraft completely by chance, i thought i had a small positive balance in the account so i logged in to transfer it out and close the account. By that time, they had already closed my account and i was unable to pay it online. I called in and they informed me i would have to mail the balance or come in person to pay it. I happened to be back in California temporarily for work so i planned on going on the weekend to the branch to pay it off. Before i made it there it had already hit my credit!!! This is so disappointing that SDCCU made no effort to inform me of this tiny $220 debt before seriously screwing up my life. Who knows how many tens of thousands of dollars this will cost me interest in the future, if i can even qualify for financing now...

cc

1/5

sdccu is really disappointing. I have trouble log into my account online and cannot get any assistance over the phone. They insist me going to the branch to verify my ID? who do business like this? oh, the same thing happen to me when I tried their online account opening. After I submitted my application , they didn't reply to me via email or phone calls. When I called them , they asked me to go to the branch to verify my id personally ,which I did and took over an hour. What is it that they like so much having us going to the branch
I would prefer orange county credit union for all matters. Better customer service and smarter employees.

Dana McBride Jr

5/5

My experience here was very pleasant. Rachel was very kind and helpful. Although I came there because of a frustrating situation at a dealership. She was patient and very informative. I wasn't even a member when I walked in but they definitely made a bad day a little better with their excellenct customer service.

Wendell Frazier

5/5

This one of the best banks ever been with them for many years and have always been kind polite and helpful I recently moved from San Diego to Orange County and they have branches here in orange county and they are awesome This is one of the best banks ever been with them for many years and have always been kind polite and helpful I recently moved from San Diego to orange county and they have branches here in orange county and they are awesome.

kayvon nik

1/5

After paying off a car with them and score credit of 800 they denied me for a car loan, and I’m a doctor, disgrace

Leila Carver

5/5

Great to have a credit Union coming in! Please keep the drive thru!

Casey Cooper, Ph.D.

5/5

Everyone here goes above and beyond. Best banking experience in a long time.