Roxanne Duffield - State Farm Insurance Agent - Truckee, California

Introduction to Roxanne Duffield – State Farm Insurance Agent

For individuals and families in Truckee, California, and the surrounding areas, Roxanne Duffield – State Farm Insurance Agent offers a comprehensive and personalized approach to insurance needs. Located at 10775 Pioneer Trail Ste 211C, Truckee, CA 96161, and readily accessible via phone at 5305509000, Roxanne and her team are dedicated to providing tailored insurance solutions. The website, insuranceroxanne.com, serves as a central resource for policy information, quotes, and contact details. Roxanne’s commitment extends beyond simply selling policies; it’s about building long-term relationships based on trust and understanding.

Specializations and Services

Roxanne Duffield’s agency specializes in a broad spectrum of insurance products, catering to diverse needs. Her core areas of expertise include:

• Insurance Agency: This encompasses a wide range of insurance coverage options, providing clients with peace of mind knowing they are protected against unforeseen events.
• Auto Insurance Agency: Recognizing the importance of reliable auto coverage, Roxanne offers competitive rates and comprehensive protection for vehicles of all types.
• Life Insurance Agency: With a focus on long-term financial security, Roxanne assists clients in selecting life insurance policies that align with their individual goals and family needs.

Beyond these core specialties, Roxanne and her team are equipped to handle various other insurance needs, such as homeowners insurance, renters insurance, umbrella policies, and more. They pride themselves on their ability to assess each client’s unique circumstances and recommend the most suitable coverage options.

Location and Accessibility

The agency’s physical location at 10775 Pioneer Trail Ste 211C, Truckee, CA 96161 is strategically chosen to serve the Truckee community effectively. Furthermore, the office is designed with accessibility in mind, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all clients can easily access services. This dedication to accessibility reflects a broader philosophy of customer service and a desire to meet the needs of everyone in the community.

Client Feedback and Reputation

The positive feedback received by Roxanne Duffield and her State Farm team is a testament to their dedication and professionalism. Currently, the agency boasts 256 reviews on Google My Business, with an impressive average opinion of 4.9/5. These reviews consistently highlight the exceptional client service provided, emphasizing the long-standing relationships built on trust and reliability. Clients frequently commend the team’s responsiveness, thoroughness, and genuine concern for their well-being. Many customers mention the relief of knowing they have a dedicated agent who will guide them through complex insurance decisions, especially during challenging times. The repeated emphasis on ‘outstanding client service’ suggests a core value within the agency’s operations. The prompt assistance received after a recent policy renewal, facilitated by Michelle in the Tahoe/Truckee office, exemplifies this commitment to immediate support and information. The recommendation of Roxanne and her team is overwhelmingly positive, indicating a high level of client satisfaction.

Key Features and Benefits

Several factors contribute to the success and positive reputation of Roxanne Duffield – State Farm Insurance Agent:

• Personalized Service: Each client receives individualized attention and tailored insurance solutions.
• Local Expertise: Roxanne’s deep understanding of the Truckee community allows her to provide relevant and informed advice.
• State Farm Network: Clients benefit from the stability and resources of the nationwide State Farm organization.
• Commitment to Accessibility: The agency’s accessible facilities demonstrate a commitment to inclusivity.
• Responsive Support: Clients can rely on prompt and helpful assistance from the team.

Roxanne’s team consistently strives to exceed client expectations, providing a seamless and stress-free insurance experience. They go beyond simply processing paperwork; they actively engage with clients to understand their needs and provide proactive guidance.

👍 Reviews of Roxanne Duffield - State Farm Insurance Agent

Kelli G.

5/5

We have been with State Farm and specifically Roxanne Duffield for decades...for a reason. Outstanding client service. Period. It is a relief to know you will be well cared for and helped through any and all aspects of life, especially the tough times. Just renewed a policy and received instant support and information from Michelle in the Tahoe/Truckee office. Couldn't be happier. Highly recommended!!

Cindy D.

5/5

Roxanne has been out insurance agent for more than 20 years, providing great service for all our home and car insurance needs. Her office staff is always very helpful and quick to respond to any request.

L. W.

5/5

The service at Roxanne Duffield - State Farm Insurance is always caring and intentional. Kristin's timely communication and quick responses to my questions are commendable. I have been with this State Farm practice for 7.5 years, and I never hesitate to recommend it to friends and neighbors.

Glenn W.

5/5

I want to take a moment to express my appreciation for State Farm’s commitment for providing great customer service. My family has been a customer at State Farm Insurance for decades. We have always received Professional, knowledgeable and friendly service.
Thank you all at State Farm

Rachael S.

5/5

Roxanne and her team are great at communicating and easy to work with. They are very attentive to our needs. We have appreciated their professionalism for over 20 years!

Sara T. J.

5/5

Roxanne has been attentive to our needs as a family, and her staff keeps us informed regularly. I am so grateful for their team's professional and caring insurance services.

Jan F.

5/5

We have had great service for many, many years, more than 30 years. Couldn’t ask for more experienced, helpful service. Would highly recommend ROXANNE DUFFIELD our State Farm Agent.
Robert & Janice Freischlag

Teresa V.

5/5

Roxanne Duffield State Farm has consistently demonstrated a strong commitment to customer care and support. Their range of insurance options reflects a deep understanding of people's needs. With a reputation for reliability and excellent claims service, Roxanne Duffield State Farm offers peace of mind during life's unexpected moments. She and her staff (Michelle Davis) are knowledgeable and always ready to help, ensuring that clients feel valued and protected. It's clear that their dedication to both service and community sets them apart in the industry.