Rons Towing - Madera, California

Rons Towing: A Comprehensive Overview

Rons Towing, located at 2816 Golden State Blvd, Madera, CA 93637, United States, is a professional and reliable towing service that has been serving the community for many years. This company specializes in providing top-notch towing services, ensuring their clients receive prompt and efficient assistance when they need it most.

Specialties and Services

At Rons Towing, they pride themselves on offering a wide range of services to cater to various needs. Some of their specialties include:

• Towing service

Accessibility and Other Points of Interest

In addition to their exceptional services, Rons Towing understands the importance of accessibility. They offer wheelchair-accessible car parks and entrances, ensuring that all clients can easily access their services without any inconvenience.

Client Reviews and Feedback

Rons Towing has received 67 reviews on Google My Business, with an average rating of 3.4/5. Many clients have praised the company for its friendly, efficient, and helpful staff. Some notable feedback includes:

Quality of Service

• Customers appreciate the prompt and efficient service provided by Rons Towing.
• Staff members are known for their kindness, understanding, and respect towards clients.

Professionalism and Reliability

• Towing services are carried out safely and effectively, with no issues reported.
• Customers have expressed satisfaction with the level of communication and professionalism displayed by the company's representatives.

Final Recommendation

Based on the information provided, it is evident that Rons Towing is a reliable and trustworthy towing service. Their commitment to customer satisfaction, accessibility, and excellent service make them an ideal choice for anyone in need of towing assistance. To learn more about their services, visit their website at myronstowing.com and take the first step towards ensuring your vehicle is safely transported when needed.

👍 Reviews of Rons Towing

Veronica M.

5/5

This guys are so nice. Super understanding and kind. They were super helpful and friendly. I’m really glad AAA has them as a part of their company. Chris was super nice and helpful. And fast service. We didn’t have to wait long.

shyghost48

5/5

Via AAA, Victor came and picked up our car. Would ask for him again if needed. Great customer service!! Kind, efficient, and respectful. He successfully and safely delivered our car, no problems. Guy deserves a raise!!

Rob S.

1/5

My 2100 ram Laramie was towed on a holiday, thanksgiving thursday nov.28th 2024 because myself , wife, and 10 month old daughter were hit by a negligent driver who ran a stop sign at full speed. I’ve been attending to my family since. The following Wednesday (December 4th) my wife calls and speaks to Karen to get information about retrieving the vehicle as we have never been in this situation before and was informed by Karen that they were in process of submitting a lien on my vehicle. My wife asked to stop this proccess as we would get it out tomorrow. The next day Thursday December 5th at 8:30 am we were told contradictory information and we’re told by the manager Loretta that she would consider not processing a lien if got the vehicle out of their tow-yard asap. We had the vehicle towed out from their tow-yard within 2 hours through our insurance with all fees paid —- exactly 5 business days from the day of the initial accident (December 5th). Immediately after retrieving our vehicle, I called and spoke to Karen and asked for the manager Loretta to ensure they would not place lien as their fees were paid and the vehicle is no longer at their towyard . Karen replied i already submitted the lien yesterday and hung up on me. I will certainly be reporting them to BBB, DMV, and the California Bureau of Automotive Repair for unethical and illegal business practices. The submitted a lien without ever notify me neither verbally or written of any fees, balance , or warnings of a lien prior to submitting a lien. Thanks for adding icing to the cake.. as it my family hasn’t already been through enough. Totally unprofessional!

Tim R.

1/5

If I could I give 0 stars not because the driver, because of the Karen named Karen in dispatch and the owners wife! They both suck and I'll be letting AAA know! Driver was Profesional and courteous, he should te the new dispatch manager.

Lynda W.

5/5

My sister and I broke down on hwy 41. I immediately called AAA. They told me it would be 25 minutes. After more than 25 minutes, I called back -it was 102 degrees and we had no shade-and was told that the AAA operator had never sent our request to dispatch!!! After MULTIPLE calls and 3.5 hours later, we happened to see a Ron’s Towing truck driving southbound (we were on the northbound side) and waved at him. Immediately called the number on the side of his truck and he turned around and came back to us!! AAA Never called them!! He was available and loaded us up! Sergio Martinez was our Knight in Shining Armour!! He saw what a dangerous place we were in and got us moved to safety before doing his paperwork. His truck was IMMACULATE Inside and out! Very professional, kind and extremely skilled at his job!! I would HIGHLY recommend this company!! AAA gets a poor rating for this experience, but RONS TOWING gets 5 stars across the board!! THANK YOU Sergio and Ron’s Towing!!

Michelle S.

5/5

Jeremiah was the driver dispatched to help me with my car. I couldn't of had a better driver. He made the whole experience go as smooth as it could of gone. I am so grateful for his help and kindness. Thank you so much Jeremiah!!

Big R.

5/5

My car just stopped on hwy 41 between Fresno and Oakhurst. I had got to the side of the road but not far enough as there were several close calls of people driving the rumble strip. Triple A failed to see the urgency for over 3 hours so never sent a tow. I saw the Ron's truck going the opposite direction and tried to wave him down. Got a hold of his dispatch and he turned around to come back for us. The area was so dangerous that he drug the car up and drove to a safer location for paper work ect. Then maneuvered to the exact spot my mechanic friend wanted the car dropped off. Mr Martinez is an exceptional driver . Thank you soo much.

Miranda H.

5/5

James went above and beyond to answer all my questions and reassure me that my car is in good hands. I really appreciate his positive attitude and willingness to take the time with me. If I ever have to have a tow outside of AAA (when I have a choice who I get) I’ll definitely be asking for him. 100%