Robert Gordillo - Farmers Insurance - Norwalk, California

Robert Gordillo – Farmers Insurance: A Reliable Insurance Partner

For individuals and families seeking comprehensive insurance solutions in the Southeast Los Angeles County area, Robert Gordillo – Farmers Insurance stands as a dedicated and reputable agency. Located at 11936 Imperial Hwy. E, Norwalk, CA 90650, and easily accessible by phone at 3233858110, this agency offers a personalized approach to insurance needs, supported by the extensive resources of the Farmers Insurance network. Their website, agents.farmers.com, provides convenient access to information and online appointment scheduling.

Specialties: Robert Gordillo – Farmers Insurance specializes in a broad range of insurance services, encompassing auto, home, life, business, and more. The agency’s focus is on providing tailored coverage to meet the unique circumstances of each client. They understand that navigating the complexities of insurance can be overwhelming, and strive to simplify the process, offering clear explanations and proactive guidance.

Location and Accessibility

The agency's Norwalk, California location is strategically situated to serve a diverse clientele within the region. It boasts several key amenities designed to ensure a comfortable and convenient experience for all visitors. Notably, the office is equipped with a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and accessibility. Furthermore, online appointment scheduling is readily available, allowing clients to arrange consultations at times that suit their schedules. The presence of on-site services enhances the overall experience, providing dedicated support and assistance to clients throughout the insurance process.

Understanding Client Needs

Robert Gordillo – Farmers Insurance prioritizes building strong, trusting relationships with its clients. The agency’s approach centers on understanding each individual’s specific needs and circumstances. Rather than offering standardized policies, the team takes the time to analyze risk factors, assess coverage requirements, and recommend solutions that provide optimal protection. This personalized service distinguishes the agency from larger, more impersonal insurance providers.

Customer Feedback and Reputation

Based on publicly available reviews, Robert Gordillo – Farmers Insurance consistently receives positive feedback from its clients. The company maintains 9 reviews on Google My Business, with an average rating of 3.7/5. These reviews frequently highlight the agency's commitment to providing personalized customer service, offering sound advice, and maintaining a no-pressure approach. Several clients specifically commend the agent’s patience and extensive knowledge, emphasizing their ability to address complex insurance questions with clarity and understanding. Many clients appreciate the thoroughness of the service offered, noting that Robert Gordillo and his team take a proactive role in ensuring clients are adequately protected.

Key Features and Benefits

• Comprehensive Coverage Options: Farmers Insurance, through Robert Gordillo – Farmers Insurance, provides access to a wide array of insurance products to cater to diverse needs.
• Personalized Service: The agency emphasizes individualized attention, taking the time to understand each client’s unique situation.
• Local Expertise: As a local agency, Robert Gordillo – Farmers Insurance possesses in-depth knowledge of the regional market and its specific risks.
• Convenient Scheduling: Online appointment scheduling and on-site services streamline the insurance process.
• Accessibility: The accessible facility demonstrates a commitment to inclusivity.

In essence, Robert Gordillo – Farmers Insurance represents a dependable resource for individuals and families seeking reliable insurance coverage and expert guidance. The agency's dedication to client satisfaction, coupled with its convenient location and accessible facilities, positions it as a valuable partner in safeguarding one’s assets and future. The positive customer feedback underscores the agency’s commitment to delivering exceptional service and building lasting relationships.

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👍 Reviews of Robert Gordillo - Farmers Insurance

Cervera R. E. R.

5/5

Best insurance agent in Southeast Los Angeles County!!...Will give you personalized customer service and sound advice with a no pressure attitude, very patient and knowledgeable.
Thanks for your help with all my family's insurance needs!

Elena C.

1/5

I was a customer for many years. Unfortunately i had to cancel my policy. The agent who is the business owner doesn’t know what he is doing. he made many mistakes and constantly forgets to follow up. not only doesn’t he not follow up but always has his staff Jennifer to pick up all his slack , she is very helpful and professional and has always been there when I needed questions answered. Also, I have heard him be unprofessional when i had made calls to make payments or ask simple questions. He mistreats his staff. I hope people see this review.That’s why i took my business elsewhere to another farmers agent. I don’t even know how he is still in business.

Jeff G.

5/5

Robert Gordillo has done a great job of meeting the insurance needs of my family and my business as well. We have made a number of modifications to policies and he has always been there to make the process seamless, painless and affordable. Thanks Robert!

Mati C.

1/5

Does not answer calls or messages. Does not find the best coverage for customers. Double the price compared to other insurance agencies.

Kathleen G.

5/5

Robert was knowledgeable and responsive. Great service!

Alex G.

5/5

Very professional and on top of things

Duncan W.

5/5

Great customer service!

Leonard L.

5/5

Great agency!