Ranch Tax Services - Napa, California

Gabriela Calderon

Have been doing my taxes with Karen for years, and I'm very happy with the service she provides. She is always very helpful and ready to answer any questions or concerns of mine.

Caitlin Dulle

My husband and I have done our own taxes for years after horrible experiences with another tax company (let's call them the 'great clips' of tax businesses).. my inlaws recommend we come see Karen last year and we will never go anywhere else. Last year and this year we left relieved and confident in our taxes rather than confused and stressed.
1 100% recommend her for personal and business.

Gervilyn Cadimas

I am very very very disappointed with the way this place runs their business. They charged $200 to prepare a simple tax return which is fine, but I had to correct Karen Gallegos the first time around because she didn't even ask me simple due diligence questions and just assumed things and filled out my tax return. My fiance even paid extra (I believe $600) to expedite his own tax return. Then 3 months pass by and I still don't have my tax return. I checked the IRS and CA state website and turns out that both of my tax refunds were already disbursed. When I went and checked the tax form again they incorrectly had a different bank info that was not associated with me at all. They did my taxes back in 2020 so they had my previous routing info and Esme even confirmed that with me when I first sent in my docs.

Very disappointing.

Eduardo Lago

Bad service. I sent them my documents to get help and after 8 weeks of nothing and multiple phone calls to find out how everything was progressing, I finally called and Duane hadn't started on my paperwork. Duane became hostile and said "Why don't you just work on it yourself!?" and hung up on me. I do not recommend this business at all and will be filing a report with the Better Business Bureau.

Donna Cook

Ranch Tax has done a great job on my taxes for five years. They have stood by me when needed on any tax issue throughout the year. It is great knowing you have a tax expert in your corner and answering your questions when you need it.

Yc

Got my taxes done here, Karen was professional, caring, and helped me with my taxes. I highly recommend coming here if you want your taxes done with a smart group of people ?

Karen Forster

I showed up for an appointment and was told the person that I needed to meet with was out of the office due to illness. She actually told me the nature of his illness which I found quite unprofessional. She then said she would get back to me no later than the Monday the following week and it's Wednesday with no call. I even called on Tuesday to let her know that I was waiting for her call and still nothing. Very bad customer service.

Kelly Stricker

Karen is highly recommended. I'm very happy with her service.