Progressive Insurance - Claims Office - Fayetteville, Arkansas

Address: 438 Millsap Rd Ste 202, Fayetteville, AR 72703, United States.
Phone: 8007764737.
Website: progressive.com.
Specialties: Insurance company, Car and Motor Insurance Agency, Home Insurance Agency, Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 2.2/5.

Location of Progressive Insurance - Claims Office

Progressive Insurance - Claims Office is an esteemed insurance company located at Address: 438 Millsap Rd Ste 2

Reviews of Progressive Insurance - Claims Office

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Brent Reader
1/5

Completely unprofessional. They added 4 people who used to live at my address to my policy. Never contacted me about it and decided to try and charge me 600$ more then my initial quoted price because I can't provide proof of the other people's address like I'd know that. Just use another insurance provider. It'll save you a massive headache.

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Carolyn C
1/5

The worst insurance company ever!
Customer service is rude and completely unhelpful! they added some Random person that used to live in the same apartment complex to my policy without my knowledge or permission and now making me jump through hoops to get this unknown person taken off and Refund for the extra charges!!

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Aquatic Place
1/5

Terrible customer service and the app is even worse. Never had accidents or issues. I applied for auto pay on the app and set everything up. Apparently I wasn't allowed because I was late on one payment once while the app said I could.
Well now I had another late payment while the money was there.
Definitely shopping for a better company with better customer service.
Just look at their recent progressive app reviews. All about snap and auto pay syphoning extra cash.

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Nolan Pace
1/5

Jeff Harman and Brandon Wolfe are refusing to cover our damage in a wreck when I was driving and because of the damage our Jeep is NOT DRIVABLE!! The consequences, a lot but most importantly, of this are my wife and I are missing our cancer treatments, we both have multiple cancers, and we pay our insurance yet Jeff Harman, Brandon Wolfe, and Progressive are ripping us off and killing us literally!! Anyone and everyone who has progressive you may think everything is fine now but wait until you need them because it’s when you need progressive insurance that you find out your getting screwed and like my wife and I, were getting sent to our 6 feet under faster than we planned!!!!!! Everyone DROP PROGRESSIVE INSURANCE and spread the word!!

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Dr. Stephen King
1/5

The rate went up $86 for 6 months with no claims on the policy, so I went to the website and found a link to save up to 20% for taking a driver safety course for being over 50 years old. I spent the $20 and took the online course and completed the course before the premium was due, and submitted the course completion certificate. I received an email that materials had been received and were under review. After 2 months of no further response I had to call to find out that the discount had been applied but that it did not save me any money on my premium. I got the link to the AARP course and took the course because their website said it would save me up to 20%, but I guess the "up to" part was the problem - you have to take the course to find out that it doesn't save you anything! I'll definetly be shopping for another insurance company when my policy is up!

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Jacob Steininger
1/5

What a nightmare. First off they have zero customer service, I've had to do all the leg work for them. They won't approve upgrades on rental cars so that I could get a car (Left me stranded for 3 days) then they won't approve the body shop to fix my car correctly because they are so cheap with everything. The employees don't have any ability to approve or get anything done. The local auto guy can't even get me a rental cause he doesn't have access to Hertz since they are exclusive with Enterprise (the worst rental car company to ever do it) I've been out almost three weeks now on a simple fender bender and they have been lazy and apathetic to any of my needs. Do not use them for your insurance and pray you never had to have them fix a claim for you! Can we give zero stars?

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Sjah Y
1/5

This insurance company is a JOKE! My daughter took her car in for a repair after a hit and run in the parking lot. Her car has been at the dealership for over at least 6 weeks!! Progressive FAILED to come out in a timely manner to assess her vehicle and now they are FAILING to pay the dealership in a timely manner. I would NEVER recommend this POS insurance company to anyone! If I could give negative stars, there would not be enough room to fit it on this page!

Progressive Insurance - Claims Office - Fayetteville, Arkansas
Mary Jane
1/5

My car got hit in the parking lot durin snow/ ice storm. I was told the deductible if it was determined to be from another vehicle would be $250, otherwise it would be $1000. I got the call today that they could not determine it was another vehicle so I would have to pay the $1000. I will be shopping around for another insurance company because while they state they can't determine its another vehicle they can't determine it was anything else. I guess my car was hit by something mysterious.

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