OneDome - London

Rachel Martley

As first time buyers, we had no idea what to expect when buying our first property; however, OneDome made everything much easier and less stressful. Firstly, Paul Williams and Helena Grundy from CMME were amazing with finding us the best possible deal and updated us regularly on what stage we were at.

Unfortunately, after to support and advice from Andrew Bilby at OneDome, we had to pull out from our first purchase due to having been misled throughout the entire purchase by estate agents/developers. However, we were lucky enough to find another property not long after.

Throughout the entire process, Andrew was quick to respond to any of our points and requirements and chased the transaction from beginning to end - even chasing what was needed in the chain above.

As a first time buyer, we had little knowledge of what to expect and what we needed to be provided - but Andrew was able to guide us through every step of the way and reassure us if there were any mishaps. The online Deal rooms were also very handy; it was nice to be able to access the platform 24/7 to see what stage we were at and if there were any updates. Andrew was also quick to respond to e-mails and return any calls if we had any queries.

Thank you so much OneDome for all your help!

Stephen Murphy

The process of selling took 7 months !! and even after completing last Thurs I still haven't received my completion monies. when I rang them they said it would be 3-5 days before I would receive them, who in this day and ages uses terms like that OneDome have skimped on the transfer fee in order to save a few pounds

P M

AVOID AVOID AVOID

The buyers of our house have used this organisation to complete their conveyancing.
We have sold the house with no chain, to buyers who have no chain who already had a mortgage offer in principal and it has taken over 4 months and we still haven't exchanged...!!!
There could not be a more straight forward piece of conveyancing yet this organisation have dragged their feet, failed to communicate, not fully understood information that has been provided to them all resulting in delay after delay.
Even our estate agent has commented that they have been a nightmare.
For your own sanity do not use them....they are dreadful.

Joana Cristovao

Super recommend this service. It makes the whole process very clear and transparent. You have access to everyone who's involved in the transaction and you can check what is happening 24/7, which gave me great peace of mind.
My conveyancer was Andrew Bilby who I cannot fault.
He will keep you updated at every stage and will guide you through the whole process. Andrew is always available to answer your questions or worries.

Jack Parker

I recently used CMME for mortgage advice and was thoroughly impressed by the exceptional service provided by Polly Dyer and Lisa Meddlings, who secured the best rates for me. Andrew Bilby played a crucial role in managing my sale and purchase, offering invaluable advice and support throughout the process. Being both a seller and a buyer simultaneously, his assistance was indispensable. The fixed and fair costs, combined with the impressive service from OneDome's HomeBuyers Service, made the entire experience stress-free and straightforward.

Jason Gray

We've just used OneDome's HomeBuyer Service for the second time now and I wouldn't buy or sell a home any other way now we've experienced this. My wife and I both work long hours and rarely have time to get involved in all the legal questions and documents that are needed to be shared and signed during the conveyancing journey. Being able to interact at any time, on my phone or laptop has been a god send. Even when we were abroad it made life super easy and removed any anxiety - we alway had full visibility. Thank you OneDome and thank you Andrew Bilby

Damian

Andrew Bilby chased your purchase helping the process move forward and helping with any advice, being a FTB this was invaluable especially as the property had Japanese knotweed and required specialist advice and guidance.
Costs were fixed, and fair and the service supplied by OneDome's HomeBuyers Service was impressive for the low price paid and took the stress out of buying the property

Nick Morgan

I had an excellent experience with OneDome Conveyancing! We were first time buyers. Andrew was the liaison between everyone and really kept the pushy Developers at bay, and gave us peace of mind that everything was on track! I would definitely recommend them over Solicitors that the property developers advise!!
There was a fixed price for all services, which was amazing. I've heard of other solicitors charging for every email or phone call made?!
Overall I had a great experience, and have already recommended others to use them as well!