OneAZ Credit Union Corporate Headquarters - Phoenix, Arizona

Kayla

Wes Koontz was very helpful throughout the process of me getting my car loan. He answered any and all questions throughout the process with ease and care. Everything was thoroughly explained and he helped make everything go super smooth. Couldn’t have asked for a better experience!

Amber W.

Eli Andujar and everyone that has ever handled my accounts, calls and worries have been absolutely incredible! I LOVE LOVE LOVE my Credit Union and am so grateful that day I took a chance and they decided to take a chance on me! I have had the best experience, the easiest experience with Eli most recently. He helped with my concerns and to not wait one more minute let's get you help now and I couldnt be more grateful for the ease of this whole process. He has really talked to me, listened and understand exactly what I needed and jumped to helping me right away. Thank you OneAz for everything for hiring sure superb humans the best of the best! I would forever recommend my Credit Union for how easy you have made my life and gave me so much happiness. I'm crying because I'm so thankful! 💗💗

Dusty R.

Melissa Graeve did a phenomenal job answering a couple of quick online questions for me today! She was pleasant and we got everything resolved immediately and it was not painful at all, well except maybe the long wait to be connected to the call center which isn't her fault. She was so nice to work with, I actually didn't mind the long wait!

Apolo V.

A friend of mine recommended me OneAZ for my car loan, specifically to work with Marcus. He was very kind and efficient, the whole process was smooth without any issues. I have also contacted customer service via the chat option from the app and Karen took care of me addressing my needs and providing additional important information. Only positive things to say so far about OneAZ.

Jolly J.

I had a great experience with my auto loan through OneAZ! The process was smooth and stress-free. Marcia was especially helpful—she was super responsive, answered all my questions quickly, and made everything so easy. I really appreciated the excellent service and support!

Eric E.

We regularly visit the Scottsdale branch, where our personal banker, Briana Hughes, consistently provides exceptional service.

She has streamlined the opening of all our accounts, making the process both straightforward and efficient. Whether it’s a car loan, a signature loan, or a credit card, Briana is always available to assist us.

Additionally, she is proactive in introducing us to new products and services, such as high-yield savings accounts, which are not typically offered by larger banks.

This type of service is not something you will find in a traditional "bank".

Pat P.

What's in a name? Allow me to tell you what's in Emma's name. Old School diplomacy and sincere courtesy. Just the tone of her voice as she greeted me made me most comfortable to continue our conversation. She then proceeded to listen and solve our problem with such ease and a smile that my wife and I could feel over the phone. Emma - Old School and good vibes for this old geezer! Thank you, Patrick Payne, Las Vegas, Nevada

Laura M.

Well Worth the Switch from Bank of America
I had a great experience with my recent car loan at one AZ credit union in Tucson at the NW branch. After checking for the lowest interest rate on new vehicles in Tucson, again, OneAZ came in with the lowest interest rates. I contacted them by phone and worked through an employee named Charlene Jurado. She made the loan process very easy by answering all my questions and providing clear directions as to what I needed to do to get the loan. She worked with AutoNation Toyota in Phoenix and I was assured of a good rate.
I decided to refinance another loan on a truck I had bought in August. Rates have dropped significantly in the last few months and by opening a checking and small savings account with OneAZ I was able to save almost four percentage points on my 2016 truck!
I’ve worked with Bank of America for the last 25 years since that’s where I had my mortgage, but I am anxious to use better services at a local credit union. Also, the NW branch has excellent help if you’re not understanding anything in your banking.