Nylic & Maine Affordable Auto Insurance Inc - Long Beach, California

Harry G.

As someone who’s lived in Long Beach for over a decade, I’ve experienced my fair share of issues finding decent auto insurance – from high rates to poor customer service. But this company has really been a game-changer. From my first interaction, they’ve shown me they actually understand the unique driving demands in and around Long Beach.

When I called to get a quote, the agent was incredibly patient and knowledgeable. I explained that I often drive on the 405 and 710, and sometimes deal with heavy traffic heading to Los Angeles for work. She took my commute and all the local traffic headaches into account, helping me customize a plan that offered both solid coverage and affordability. I ended up saving significantly compared to my last insurer, which was such a relief!

What really set them apart was how they handled my first claim. About two months into my policy, my car was hit in a parking lot by Shoreline Village while I was grabbing lunch. Thankfully, the process to file a claim was straightforward and didn’t take a ton of back-and-forth. They sent me to a repair shop nearby and kept me informed of every update. Within days, my car was fixed, and I felt totally looked after by their team.

Their roadside assistance has also come in handy. A couple of weeks ago, my car battery died while I was out shopping at the Long Beach Towne Center. It was getting dark, and I didn’t feel comfortable waiting around for hours. But within 30 minutes, their roadside assistance had someone out to jump my battery, and I was back on the road. That fast response time made a huge difference.

One thing I truly appreciate about them is their proactive communication. I just got a call a few weeks ago to see if I wanted to review my policy and check if I qualified for any additional discounts. I’ve never had an insurance company do that before – it was such a nice change to feel like they were genuinely looking out for me and my budget.

For anyone in Long Beach, I’d recommend giving them a try. They get what it’s like to drive around here and offer a real, customer-focused experience. From the friendly agents to their responsive claims department, they’ve made me feel secure and supported, and that’s worth a lot in my book. I’ll definitely be sticking with them and recommending them to others in the area!