Northwest Community Credit Union - Morton Grove, Illinois

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Northwest Community Credit Union: A Reliable Financial Partner

For individuals and families seeking a dependable and customer-focused financial institution, Northwest Community Credit Union stands out as an excellent choice. Located in Morton Grove, Illinois, at 8930 N Waukegan Rd, Morton Grove, IL 60053, this credit union offers a comprehensive suite of services designed to meet the diverse financial needs of its members. You can easily reach them at Phone: 76471030, and for more detailed information, please visit their website: Website: nwccu.com.

Key Features and Services

Northwest Community Credit Union operates as a credit union, which fundamentally means it’s owned by its members, not by shareholders. This structure often translates into more competitive rates and fees for its members. They provide standard banking services, including checking and savings accounts, as well as a wide range of loans – personal, auto, and potentially mortgage options. Conveniently, they also offer access to ATMs, ensuring members can manage their finances easily. The credit union’s commitment to accessibility is further demonstrated by features like a drive-through service, making transactions simple and efficient.

Accessibility and Amenities

The credit union prioritizes inclusivity, as evidenced by the wheelchair accessible entrance and wheelchair accessible parking lot. This commitment to physical accessibility underscores their dedication to serving all members. Furthermore, the positive feedback gleaned from customer reviews suggests a strong emphasis on responsive and helpful service.

Customer Satisfaction – A High Standard

Based on online feedback, Northwest Community Credit Union consistently receives high praise. With an average opinion of 4.8/5 across Google My Business reviews, it’s clear that members value the credit union’s approach. The sentiment expressed frequently highlights the dedication and expertise of the team, with many customers particularly praising the responsiveness and support offered by individuals like Gabby, Nancy, and Joe. This suggests a culture of personalized service and a genuine desire to assist members with their financial goals.

Further Information

Currently, the credit union boasts 18 reviews on Google My Business, providing a valuable snapshot of member experiences. It’s recommended to explore the website (nwccu.com) for detailed account information, loan applications, and FAQs. Members can expect a friendly and professional experience, coupled with convenient banking access.

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👍 Reviews of Northwest Community Credit Union

Ryan L.

5/5

I cannot say enough good things about Northwest Community Credit Union! The entire process for my personal loan was so easy and smooth, thanks to their exceptional team. Gabby, Nancy, and Joe went above and beyond to answer my questions, guide me through the process, and make everything stress-free. Their professionalism, kindness, and efficiency made all the difference. I highly recommend this credit union to anyone looking for friendly and reliable service!

Ashley S.

5/5

Love the bank, service is limited but reliable. Just wish some of the employees were a little nicer and I can do without a passive aggressive note for quicker transactions. Especially if no one is behind me in the drive thru. Better solution is leave the note out and just give people a slip with every drive thru transaction.

Stephanie P.

5/5

I have been a member of NWCCU for over 15 years. Recently, my husband and I were in the process of car shopping and needed an auto loan. Mike DiFoggio, the operations manager, was EXTREMELY HELPFUL and very professional! He answered all questions and was there to help through the whole process. He is -an example of quintessential customer service at its finest!

Rosa J. R.

5/5

Northwest community credit union helped us to purchase our first home they made the experience seamless and they were supportive every step of the way !!
stellar quality service I recommend to anybody

Mikey C.

5/5

From Avondale/Mb/fifth third and they threw me out over 30 years, in business so I thank NWCCU for taking me as there customers..

john B.

5/5

great place and friendly staff I have never been to a bank that was so helpful...

Joe Z.

5/5

Love the personal banking experience here. I have been a member for decades! Jz

Samuel A.

5/5

Mike is Very professional very friendly very informative if it would have a 10 star I would give it the 10 star absolutely amazing experience. Thanks .