Needham Bank - Natick, Massachusetts

Introduction

Established in 1892, Needham Bank has a rich history of providing comprehensive banking services to its customers. With a strong commitment to community support, the bank has grown to become a trusted financial institution with multiple locations across Massachusetts. The Natick branch, situated at 17 W Central St, offers a wide range of banking services tailored to meet the financial needs of both individuals and businesses in the local community.

Main Services

• Personal Banking: Needham Bank offers a variety of personal banking services to help customers manage their finances effectively. These include:
  • Personal Checking Accounts: With options like Free Checking and Interest Checking, customers can choose the account that best suits their needs.
  • Personal Savings Accounts: Save for short-term or long-term goals with competitive interest rates and flexible terms.
  • Personal CDs and IRAs: Certificates of Deposit and Individual Retirement Accounts are available with various terms and rates.
  • Personal Money Market Accounts: Access to funds with competitive interest rates and limited transactions per month.
• Credit Cards: The Unlimited Cash Back Rewards Credit Card offers customers the opportunity to earn cash back rewards on every purchase.
• Loans:
  • Consumer Loans: Personal loans for various purposes such as debt consolidation, home improvements, or special purchases.
  • Residential Mortgages: Competitive mortgage options for purchasing or refinancing a home, with expert guidance throughout the process.
• Online & Mobile Banking: Access your accounts on-the-go with the bank's user-friendly mobile app or online banking platform, featuring bill pay, mobile deposit, and account management tools.
• Business Banking: Needham Bank offers tailored banking solutions for businesses, including checking and savings accounts, commercial loans, and treasury management services.
• Additional Services:
  • Notary Services: Free notary services are available at the Natick branch for customers with valid identification.
  • Safe Deposit Boxes: Rent a secure safe deposit box to store valuables and important documents.
  • Wire Transfers: Send and receive domestic and international wire transfers.

Location and Access

The Needham Bank Natick branch is conveniently located at 17 W Central St, in the heart of downtown Natick. This central location allows for easy access to shopping, dining, and other local amenities. The branch is accessible via several major roads, including Route 9 and Route 135.

Public transportation is also available nearby, with the Natick Center MBTA Commuter Rail Station just a short walk away. Several bus routes operated by the MetroWest Regional Transit Authority (MWRTA) stop within walking distance of the bank.

For those traveling by car, free parking is available on-site, with designated accessible parking spaces for customers with disabilities. The branch is also wheelchair-accessible, with a ramp leading to the entrance.

Featured Characteristics

• Drive-through: The Natick branch features a drive-through window, allowing customers to conduct basic banking transactions without leaving their vehicle.
• Community Involvement: As part of its commitment to community support, Needham Bank actively participates in local events, sponsors community organizations, and contributes to various charitable causes in the Natick area.
• Financial Wellness Center: The bank offers a Financial Wellness Center, providing customers with educational resources, workshops, and one-on-one financial consultations to help them make informed decisions about their money.
• ATM: A 24/7 ATM is available on-site, offering customers convenient access to their funds, even outside of regular banking hours.
• Customer Care Center: Needham Bank's Customer Care Center can be reached at 781-444-2100 for assistance with banking questions or concerns.

Practical Information

Operating hours for the Natick branch are as follows:

• Monday - Thursday: 8:30 AM - 4:00 PM
• Friday: 8:30 AM - 5:00 PM
• Saturday: 8:30 AM - 12:00 PM
• Sunday: Closed

To contact the Natick branch directly, please call 508-647-4999. For more information about Needham Bank's services and locations, visit their official website at needhambank.com.

Customer Reviews and Positive Aspects

With an average rating of 4.1/5 from 12 reviews on Google My Business, Needham Bank's Natick branch receives high praise from its customers. Some of the positive aspects mentioned in the reviews include:

• Great staff: Several customers commend the friendly, helpful, and professional demeanor of the bank's employees.
• Easy to work with: Many customers appreciate the smooth and hassle-free processes they encounter when working with Needham Bank staff.
• Highly recommend: Multiple customers express their satisfaction with the bank's services and would recommend it to others.
• Clean and convenient location: Customers praise the branch's cleanliness and the convenience of its central location in downtown Natick.
• Competitive rates and fees: Some customers mention the bank's competitive interest rates and reasonable fees compared to other financial institutions.

These positive aspects highlight the bank's commitment to providing excellent customer service and competitive financial products, contributing to its strong reputation in the Natick community.

👍 Reviews of Needham Bank

Dover S.

5/5

Great staff, friendly and easy to work with. Highly recommend!

E L.

5/5

It is an AMAZING bank. I opened account there recently, and the quality and level of customer service there is the best I've ever seen in my 20+ years in the area. They do not charge fees for their checking and savings account, they do not play games with minimum required balance, they reimburse other banks ATM fees. Super professional and accommodating.

The Assistant Manager Jose was able to answer all my questions and was simply great. Since I opened my account there, Jose went above and beyond to help me with all my banking needs. When a notary public at Natick location was not able to help me, Jose proactively found a solution at Needham location. He is always professional, diligent, friendly, knowledgeable... I am running out of adjectives here, but you get the picture. Jose is truly an excellent asset to this bank (and a VERY nice person too).

Thank you, Jose!

Shawn S.

1/5

I had a personal checking account and a business account. All went well until I sent a polite letter pointing out that it is improper, and not good practice, to make online passwords expire. Why should they, if they are perfectly good and uncompromised? Nor is it proper to prevent me from seeing the new password as I type it (twice). Did I mention that this was a polite letter? I was only trying to be helpful.

A week later, I got two certified letters cancelling both of my accounts.

There are lots of banks. I strongly suggest that you choose another, not this one.

james H.

5/5

My favorite Bank, always accommodating and courteous employees. They also have the best CD rates

James H.

1/5

Needham Bank used to be my favorite bank but they got to big to manage correctly.

Gregory Z.

5/5

This is an amazing bank with an even better staff! My wife has banked here for about a year and I plan on moving my account here also. I highly recommend Needham Bank.

David G.

5/5

I love the people that work there and George that works the teller is awesome he gets things done on a timely manor 5 stars all the way.

Cristina P.

5/5

Always attentive and nice to speak to an actual live person these days on the phone or see one on site at the bank itself!