Nationwide Insurance: Jim Johnson Insurance Agency, Inc. - Southern Pines, North Carolina

Nationwide Insurance: Jim Johnson Insurance Agency, Inc.

Esta empresa se encuentra ubicada en Southern Pines, NC 28387 y ofrece servicios de agenzia de seguros a través de Nationwide Insurance.

El teléfono de la empresa es 06951089 y su página web es jimjohnsonins.com.

La empresa tiene como especialidad la oficina de seguros y ofrece servicios en línea, apuntamientos en el lugar y entradas accesibles para sillas de ruedas tanto en la entrada como en el estacionamiento.

Según los opiniones de los clientes, esta empresa tiene un promedio de 4.4/5 estrellas en Google My Business.

Características de la empresa

• Ubicación: Southern Pines, NC 28387
• Telefone: 06951089
• Página web: jimjohnsonins.com
• Especialidad: agenzia de seguros
• Opiniones: 4.4/5 estrellas

Información recomendada

Para obtener más información sobre esta empresa, se recomienda visitar su página web o contactarlos directamente por teléfono.

👍 Reviews of Nationwide Insurance: Jim Johnson Insurance Agency, Inc.

Christopher M.

1/5

Stay away from this greedy business and their shady cut rate underwriters. I started as a Nationwide customer in 1986, got married had several children, owned several homes and stayed with Nationwide the whole time. Handed Jim Johnson our multipolicy when we relocated to the area in 2007. Same old story, they systematically lost our confidence by raising our premiums over and over, year after year. Several years ago out of frustration we asked them for a better rate and their less than stellar response was to switch us to another underwriter…and then you guessed it…they raised our rates over and over and over. Earlier this year (2025) we were informed that our provider Safeco was going to "non-renew" our homeowners coverage due to algae streaks on our roof. I wish I was joking but you know those dark streaks that virtually all roofs in the Southeastern US have? Safeco nor Jim Johnson Ins could not provide any evidence that roof streaking compromises structural integrity and shingle longevity nor would they prove our policy would be reinstated once we washed the shingles. Enough is enough, we ended the abusive relationship (home and auto) and as a result they short rated us for over $200. Almost worth it to get rid of this organization that constantly thinks of new ways to take advantage of its customers. Our only regret is that we didn't do it sooner. Well done Jim Johnson! Way to lose outstanding lifelong customers.
(Response to Owner 04.08.25)
No, your agency did not provide accurate information throughout the process. The short rate you mentioned, was omitted by your representative when we specifically asked about the refund check we received for the balance on our account. In fact Lori suggested that we must have overpaid, therefore it was a good thing that we got a check for money back, right? It was only after returning to your office and requesting a written statement, not once but twice that we discovered the $200 short rate. If this was legal industry standard, then why try to conceal it? Also, it is dishonest to suggest recommendations were given from Safeco on how to maintain the policy. If they were given, then why didn't we see them? So much for the two way street.
While it is true that all companies raised rates to adjust for inflation how do you explain raising them prior to that? Pushing a false climate narrative while claiming that it is done to maintain the ability of Safeco to pay claims all while making $6.8 billion/yr on average is ridiculous.
Do some research before attempting to cancel your customers homeowners and putting their home ownership at risk. Algae and bacteria are two completely different organisms. In fact, algae feeds on moisture from the air (aka humidity), and organic matter such as pine pollen. Which is why it was incredibly irresponsible to insist that we pay to have our roof professionally washed just prior to pollen season.
We were fine customers yet you have never taken even a minute to talk to us personally. You spent more time on your response to our review than you did trying to maintain our business. Blaming the carriers you choose to work with while "selling to the best of your ability" is no excuse, just low quality service

David D.

5/5

I've been with Jim Johnson Nationwide Insurance Agency for as long as I can remember. I have my home, multiple vehicles and all of my business insurance needs as well with them. The staff is very knowledgeable about every aspect of home, auto, business, personal liability insurances and so much more. Lori and Linda are a mother daughter team and if you have questions they've got answers. I can't say enough good things about this company. I have had a few mishaps over the years and can honestly say "Nationwide was on my side" and they took care of me start to finish and made sure that things worked smoothly and promptly. Why shop around when you can just start by going to the BEST in town? I promise that you won't be disappointed by choosing Jim Johnson Nationwide Insurance Agency... Give them a call today and tell them David sent you 🥰

Dan B.

4/5

I have dealt with this agency for over 20 years and NEVER had any problems. The service is excellent and at a fair price for all my insurance needs. The reliability is dependable, and alway a friendly and helpful attitude is shown when you call in for advice.

Maureen G.

5/5

Jim Johnson's Insurance Agency is always focused on the customer. They are there for you when you have an emergency or just to answer questions. They are always professional and I highly recommend them as the best provider!

Janet L.

5/5

I have been a customer of Jim Johnson Nationwide Insurance for many many years they are always friendly professional and respond in a timely manner. They treat you like family.

Melissa R.

4/5

I had State Farm and they kept going up on their rates. I changed to this company and started saving money right away. I would definitely recommend checking out their rates for auto insurance.

Casey J.

5/5

Great office with awesome people! Feels like family.

Eric J.

5/5

Always answer the phones and have answers for you. If they don't they follow up prompt