Nantahala Bank - Franklin, North Carolina

Nantahala Bank: A Comprehensive Overview

Nantahala Bank stands as a respected and established financial institution serving the communities of Western North Carolina and Eastern Tennessee. Located at 120 Siler Rd, Franklin, NC 28734, with a readily accessible phone number of 83692265, and a comprehensive website at nantahalabank.com, the bank offers a diverse range of banking services tailored to meet the needs of both individuals and businesses. Its commitment to customer service and community engagement is a cornerstone of its operations, as evidenced by consistently positive feedback and a strong local presence.

Specialties and Services

Nantahala Bank’s core competencies encompass a broad spectrum of banking services. Primarily, they function as a robust mortgage lender, assisting clients with the complexities of homeownership. Beyond mortgages, they provide traditional deposit accounts, including checking and savings accounts, designed for convenience and security. They also offer a suite of business banking solutions, including commercial loans, lines of credit, and treasury management services, catering to the unique financial requirements of local businesses. Furthermore, the bank actively participates in wealth management, offering financial planning and investment services to help clients achieve their long-term financial goals. The bank’s dedication to providing tailored solutions positions it as a valuable partner for all financial needs.

Location and Accessibility

The Franklin branch, situated at 120 Siler Rd, Franklin, NC 28734, is strategically located to serve a significant portion of the region. The bank prioritizes accessibility for all customers. It boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a genuine commitment to inclusivity. On-site parking is readily available, further enhancing convenience for patrons. The location’s ease of access contributes significantly to the positive customer experience.

Customer Feedback and Reputation

Nantahala Bank has garnered a favorable reputation within the communities it serves. A review of their presence on Google My Business reveals 60 reviews, with an impressive average opinion of 4.6/5. This high rating speaks volumes about the quality of service and the relationships the bank cultivates with its clients. Many customers highlight the friendly and helpful nature of the staff, particularly mentioning individuals like Anjel Bennett and Kristina Long, who consistently receive positive feedback for their dedication and professionalism. The bank’s emphasis on personalized service and a welcoming atmosphere appears to be a key factor in its success.

Additional Points of Interest

• Financial Institution
• Bank
• Mortgage Lender
• Community Engagement
• Customer-Centric Approach

The bank’s commitment extends beyond simply providing financial services. It actively supports local initiatives and organizations, reinforcing its role as a vital part of the community. This dedication to local involvement further strengthens its positive image and fosters trust among its clientele. The emphasis on creating a comfortable and supportive environment is clearly appreciated by customers, as evidenced by numerous positive reviews emphasizing the friendly and approachable nature of the staff. The bank's dedication to accessibility – both physically and in terms of service – underscores its commitment to serving the entire community.

Key Takeaways: Nantahala Bank is a well-established financial institution known for its comprehensive service offerings, convenient location, and commitment to customer satisfaction. Its accessibility features and positive customer feedback solidify its position as a trusted banking partner in Western North Carolina and Eastern Tennessee. Whether seeking a mortgage, a checking account, or business financing, Nantahala Bank offers a reliable and supportive environment for achieving financial goals. The bank’s focus on building strong relationships and providing personalized service distinguishes it within the competitive banking landscape.

👍 Reviews of Nantahala Bank

R V.

5/5

I've been banking with Nantahala Bank for a few years. Whenever I visit the branch in Murphy, NC I enjoy seeing Anjel Bennett, Kristina Long, and all the other wonderful ladies at that branch. Anjel, Kristina, and all the ladies at the customer service windows are fantastic and very friendly. I always feel special and appreciated. I also have found them to be very helpful and easy to work with when it comes to loans.
To anyone considering a Bank with which to do business, I highly recommend Nantahala Bank in Murphy!!
Respectfully,
Randy Veroline

Lisa L.

5/5

I work with Anjel Bennett, a Customer Service Rep. at the Murphy, NC location for both my business accounts and personal account. She is a pleasure to work with and is also very prompt in replying to me. She is a pleasure to talk with and is always ready and willing to help with whatever I may need. I'm so glad I chose Nantahala Bank for my business and personal banking needs.

Ashley

5/5

Anjel helped us set up our new account and she was so helpful. She made the process very simple and I love the small local banks. We have had such a good experience so far.

Pamela W.

5/5

Being new to Franklin from Texas we are amazed at the personal service & connection at Nantahala Bank. Tiffany & Hannah A. are invested in knowing their customers going the extra mile to ensure one is taken care of.
So appreciative of such special people!
Thank you Tiffany & Hannah A!

Cody J.

5/5

I love having a great local bank like Nantahala Bank! Everyone is very friendly and professional. They are always very helpful!

Louise S.

5/5

After our storm in Asheville, NC, our family evacuated the area as we had no water, power, or cell coverage. Luckily our property didn’t sustain damage. Your branch manager in Hayesville, NC, Amy Sacco helped me get some important documents notarized and made sure we had all the page signed as needed. She was incredibly professional and helpful in a stressful time.

moonlin J.

5/5

Hannah Stephens was super knowledgeable, attentive, efficient, and friendly. She was so helpful the whole time to assist us with opening our new account. Catherine at the front desk was very friendly and helpful as well. First time for us to come to this bank. We were extremely impressed.

Michelle B.

5/5

Are you looking for a bank with the best customer service? This bank is the one you are looking for. I love the small town atmosphere with true southern hospitality. When I started a new business they were with me every step of the way, especially helping me feel safe.