Mattress Firm DeKalb - DeKalb, Illinois

Introduction to Mattress Firm DeKalb

Nestled in the heart of DeKalb, Illinois, Mattress Firm at 2395 Sycamore Rd stands as a beacon of comfort and quality for those seeking a perfect night's sleep. As part of the nation's leading mattress retailer, this store offers a wide array of sleeping solutions to suit every need and budget. Let's delve into the world of Mattress Firm DeKalb.

Main Services

• Mattress Selection: Explore an extensive range of mattresses from top brands like Tempur-Pedic, Serta, and Sealy, featuring various types such as memory foam, latex, hybrid, and traditional innerspring.
• Bed Frames and Foundations: Elevate your sleep experience with a robust selection of bed frames, including platform, slatted, and adjustable bases to accommodate your mattress choice.
• Children's Furniture: Mattress Firm DeKalb offers a dedicated space for children's furniture, ensuring your little ones sleep soundly and safely on age-appropriate mattresses and beds.
• Sleep Accessories: Complete your sleep sanctuary with pillows, sheets, blankets, and other sleep accessories tailored to your preferences and comfort needs.
• In-Store Services: Enjoy expert advice from knowledgeable sales associates, in-store demonstrations, and comfort consultations to help you make an informed decision.

Location and Access

Mattress Firm DeKalb is situated at 2395 Sycamore Rd, DeKalb, IL 60115, United States, in the heart of the city's retail district. The store is easily accessible via major thoroughfares such as US-331 and IL-23, making it convenient for both local residents and visitors.

• Public Transportation: DeKalb Public Transportation provides bus services near the store, with the nearest stop being DeKalb Central Station (1.2 miles away).
• Parking: The store offers a spacious, wheelchair-accessible parking lot, ensuring ample space for customers to park their vehicles.
• Wheelchair Accessibility: Mattress Firm DeKalb is fully wheelchair accessible, with a ramp leading to the entrance and wide aisles inside the store.

Featured Characteristics

• Showroom: The store boasts an expansive showroom, allowing customers to test and compare mattresses in a comfortable, pressure-free environment.
• On-Site Services: Mattress Firm DeKalb offers on-site services, such as mattress installation and repair, ensuring a hassle-free experience for customers.
• Flexible Payment Options: The store accepts various payment methods, including checks, credit cards (Visa, Mastercard, American Express, and Discover), debit cards, and NFC mobile payments like Apple Pay and Google Pay.

Practical Information

• Store Hours:
  • Monday - Friday: 10:00 AM - 8:00 PM
  • Saturday: 10:00 AM - 7:00 PM
  • Sunday: 12:00 PM - 6:00 PM
• Phone Number: 815-758-4320
• Website: mattressfirm.com

Positive Aspects from Customer Reviews

With an average rating of 4.9/5 from 1013 reviews on Google My Business, Mattress Firm DeKalb has consistently impressed its customers. Some standout positive aspects mentioned in the reviews include:

• Knowledgeable Staff: Customers have praised the helpful and knowledgeable sales associates who provide excellent service and guidance in finding the perfect mattress.
• Comfortable Showroom: The spacious showroom allows customers to test mattresses at their leisure, ensuring they make an informed decision.
• Wide Selection of Mattresses: The extensive range of mattresses caters to diverse preferences and needs, ensuring customers find the ideal mattress for their sleep requirements.
• Convenient Location: The store's central location and easy access make it a popular choice for both local residents and visitors.

👍 Reviews of Mattress Firm DeKalb

Marilynne V.

5/5

I went shopping today in need of a new Mattress. I decided to go Mattress Firm again. I had bought 2 mattresses in the last 6 years. Maggie helped me today & showed me a few or more mattreses. She was very good at her job. I asked her many questions & she answered all of them . I made a decision & was very happy with service. Mattress will come Tuesday& excited about that. Maggie was a great employee& will recommend her to anyone who needs a Mattress.

Brittany Z.

5/5

Maggie at Mattress Firm was amazing! She was friendly, knowledgeable, and made the whole process easy and stress-free, especially with 2 small children with us! She really took the time to help us find the right mattress without any pressure. She gave us her own personal opinions that we appreciated and got us an awesome deal! Great customer service from start to finish—highly recommend!

Bernadette A.

5/5

Jason took his time with us. We initially had talked with Brad but he was needed at a different store. Jason helped us define our needs and took his time explaining the difference between the final selections we choose to go with. I think our family will be pleased and we will see an improved health with a quality matrice for my husband and I.

Christopher D.

5/5

Brad was incredibly helpful and friendly. No pressure felt with the purchase, which I appreciated. Bed was delivered two days later, and for a reasonable fee, they hauled our old mattress out and set our new one up. They were in and out in maybe 5 minutes. Looking forward to a good night of sleep...

Chris P.

5/5

Maggie is wonderful! She listened to our likes and dislikes from other beds and somehow selected the perfect mattress. Of course she let us try out all of the others we thought we would like. In the end she found the perfect bed. 😁

Rich K.

5/5

Jason was awesome! No pressure and answered a ton of questions. So glad that I came in and actually tried mattresses because what I thought I wanted was nowhere what I actually bought. I read all these reviews mentioning Maggie and Brad, but they don’t have anything on Jason! Thank you!!

Amy M.

5/5

Maggie gave us the best customer service we have had in a long time. She listened as we described what we were looking for and showed us several options and explained everything about each mattress. She was very knowledgeable, friendly and never pushy. I would have to say she was the reason we purchased from Mattress Firm.

Dan J.

5/5

Loved working with Bradley. He was knowledgeable, patient and took time to answer all my questions. Made buying easy and when I was not sure exactly what I was looking for he asked me the right questions … no high pressure. Great experience!