Martinez & Shanken, PLLC - Gilbert, Arizona

Kristen R.

I highly recommend Martinez & Shanken based upon my extensive experience using their accounting services for my two businesses. Earl is great to work with and very responsive to inquiries. He typically picks up the phone or gets right back to me which is a wonderful customer service attribute. In addition, he is knowledgeable in his field and very patient with me when reviewing tax returns and our financial records. I was once in a time crunch for some important numbers and Earl adjusted his schedule at the last minute and worked well past their closing time to help me. This level of customer service rarely exists anymore! Two thumbs up and five stars for Earl Shanken and team!

M L.

The team at Martinez and Shanken are not only knowledgeable, and professional, but an overall pleasure to work with. We've used their services for both business and our whole family's personal tax and accounting needs. Will continue to be a loyal customer - Thanks Earl!!

Linda W.

We have been clients of Martinez and Shanken for over 20 years and Deb Martinez has consistently been not only a competent and professional guide for everything tax-related...but she has always felt like a trusted personal friend as well. What an amazing gift to work on something as demanding and stressful as taxes confident that we have fulfilled all of our tax obligations without mistakenly forgoing the benefits available to us. Thank you!

Vince

This shop and Tax Navigator are connected, after walking in I found out I was working with someone at M&S who was actually fronting as Tax Navigator... very strange setup. Anyways, absolutely a TERRIBLE experience now that Tim is gone. I was charged over double for my tax prep this year vs last with Tim and had a suprise, uncommunicated bill at time of filing - literally holding my tax filing hostage.. Absolutely unprofessional, argumentative, and manipulative. I highly recommend NOT working with them! Run!

Original review: I've worked with Tim as a Tax Navigator client for a few years. He has been fantastic making sure my taxes are done correctly and taking the time to help plan and adjust as time goes on. Highly recommend him!

AZ 2. F. P. U. M.

I have been using Martinez and Shanken since 1997. It was very important to me as a small business owner that my tax needs were met with seriousness and a level of professionalism. I went to the smaller block tax services and they really missed the mark when it came to finding me the optimal benefits that was needed. At Martinez and Shanken my gains far surpassed any tax service I had previously.

I have relocated in the last 3 years I am still able to use their services through emails and phone calls as if I were in the same room. Thankfully I will never have to go anywhere else as I would not trust my small business, professional, and personal needs to anyone else. I no longer fear tax season and now actually look forward to it with a sense of optimism.

Gregory H.

Over 15 years ago I approached Earl Shanken of Shanken & Martinez with a huge mess I was dealing with regarding my taxes and my previous accountant. Be assured, Earl fixed everything , which was no easy task. I never felt worried about my taxes again. I highly recommend this firm for your accounting needs.

Stacey C.

Unfortunately I have to change my review because of the Owner of the company. Tim Carder has been excellent to work with. He has been straight forward and has done a great job preparing us for tax season. Unfortunately we had very bad luck with their bookkeepers there and we had switched back to our previous bookkeeper due to communication issues and unprofessional behavior of the bookkeeper(s). We of course kept with Tim in the meantime because of his excellent service. The Martinez part of the business made sure we suffered every since we switched to our previous bookkeeper that we have worked with for many years. After recently refusing to work with their bookkeepers Mrs Martinez sent a "anti" demand saying if we only wanted to work with Tim and not there other unprofessional bookkeepers then she would not allow me to use Tim anymore. All I have to say is WOW! Sometimes ego gets the best of us. I wish Tim all the best and can't help but hope he leaves.

Randy G.

My experience with Martinez & Shanken has been awesome. From the moment I walked in the door without an appointment to my meetings with Earl Shanken, I have been treated like I friend and not a customer. Thank you to Natalee, Janet and Earl for all that you do. You guys are awesome.