Liberty Federal Credit Union | Spring Hill - Spring Hill, Tennessee

Liberty Federal Credit Union | Spring Hill: A Comprehensive Overview

Liberty Federal Credit Union, located in Spring Hill, Tennessee, stands as a dedicated financial institution committed to providing exceptional service and a wide array of financial products to its members. Situated at 4922 Main St, Spring Hill, TN 37174, the credit union offers a convenient and accessible location for the local community. Individuals seeking a reliable and customer-focused banking experience will find Liberty Federal Credit Union to be a strong contender. The credit union's commitment to its members is evident in its operations and the positive feedback it consistently receives.

Key Features and Services

Liberty Federal Credit Union distinguishes itself through a core set of services designed to meet the diverse financial needs of its members. Primarily, it functions as a credit union, a member-owned cooperative that prioritizes its members’ interests. Furthermore, it operates as a bank, offering traditional banking services alongside the benefits of credit union membership. The institution specializes in car finance and loan company services, providing tailored solutions for vehicle purchases and related financing needs.

Beyond these core offerings, Liberty Federal Credit Union provides a comprehensive suite of services, including:

• Personal Banking: Accounts, debit cards, and check-writing services are readily available to cater to everyday banking needs.
• Auto Loans: The credit union offers competitive rates and flexible terms for vehicle financing.
• Credit Cards: A variety of credit card options are available to suit different financial profiles.
• Online and Mobile Banking: Members can conveniently manage their accounts, transfer funds, and pay bills through secure online and mobile platforms.
• Fraud Protection: A dedicated fraud department actively monitors accounts for suspicious activity, providing peace of mind to members.
• ATM Network Access: Members can access a broad network of ATMs, both within the credit union’s network and through partnerships with other financial institutions.
• Automatic ATM Fee Refunds: A particularly noteworthy feature is the automatic crediting of accounts when using ATMs from other banks, a service that simplifies transactions and reduces unexpected fees – a detail that resonates strongly with members.

Location and Accessibility

The Spring Hill branch is strategically located at 4922 Main St, Spring Hill, TN 37174, ensuring easy access for local residents. The facility boasts several amenities designed to enhance the member experience, including a drive-through for convenient transactions and a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility. These features contribute to a welcoming and user-friendly environment for all members.

Community Reputation and Customer Feedback

Liberty Federal Credit Union has cultivated a strong reputation within the Spring Hill community. The credit union currently maintains 16 reviews on Google My Business, with an average rating of 4.1/5. These reviews consistently highlight the credit union’s friendly staff, efficient service, and commitment to member satisfaction. Many members express appreciation for the credit union's personalized approach and its dedication to building long-term relationships. The automated ATM fee refund service is frequently mentioned as a particularly valued benefit, reflecting a keen understanding of member needs and a proactive approach to providing superior service. The longevity of the institution in Spring Hill, as noted by long-standing members, speaks to its stability and commitment to the local area. It’s clear that Liberty Federal Credit Union strives to be more than just a financial institution; it aims to be a trusted partner for its members.

Contact Information

To learn more about Liberty Federal Credit Union and its services, you can:

• Call: 92297863
• Visit: libertyfcu.org

Liberty Federal Credit Union is dedicated to providing a positive and rewarding experience for all its members. Its commitment to service, accessibility, and community involvement makes it a valuable asset to the Spring Hill area.

👍 Reviews of Liberty Federal Credit Union | Spring Hill

PJ A.

5/5

My adult daughters, husband and myself have been with Liberty Financial since they opened here in Spring Hill. We have been quite pleased with our personal banking experience. I was accustomed to using a credit union where I moved here from and prefer credit unions. I also have peace of mind with their fraud dept that catches any transactions that don't seem right. Another service we like is they automatically credit your account if you should need to use another banks ATM. How cool is that? I hope Liberty Financial is here forever.

Sarah M.

1/5

The in-branch staff are nice, but the online and digital transaction employees are plain awful. When I tell you the amount of things the processors have messed up with my accounts ...... it is offensive.

My card was stolen, in branch support was AMAZING. Online? Not so much. I had to argue to receive the money back. Argue. To get a credit on stolen money. To get a credit on fees that were charged..... literally no other bank does that....

I used my account to pay my credit card and other payments.... this month? Rejected. Why Because the person from the bank refused to accept them. Despite plenty of money being in the account. In fact, it was verified that I had money, AND verified the amount I was trying to pay..... but the repeated lack of accountability from their processing department is offensive at this point. They rejected the payments due to their own failures. Will they give me the late fees? Of course not..... fees are a huge issue for them.

They also had a plethora of a of issues correctly processing my auto payments when I had an auto loan with them.... how do you misplace a $10k payment Oh, that's right.... the lackluster processing department..... I spent easily a month arguing this one with them. Come to find out they put it on the wrong loan... once again, ZERO accountability from them.

Bank elsewhere. Save yourself the headaches.

Courtney D.

5/5

Love this branch. Staff are very helpful. Chelsey is amazing. She is extremely knowledgeable and is always a big help.

Leonard H.

5/5

We have had nothing but excellent service since my wife and I opened our accounts at Liberty. I especially like the 3.54% interest rate on my checking account. My previous credit union paid virtually no interest in either my checking or savings accounts. We are both very happy with Liberty.

Spencer B.

5/5

Everyone in this place is very helpful and welcoming.

Jeremy and Blake have been the most helpful gentlemen ever and have answered all my basic and advanced questions.

I haven't ever had to wait when coming to this branch.

Master P.

5/5

I don’t understand why the bad review. We moved here and after careful consideration we opened an account with LCU, plus a car loan cause someone totaled our car in August. Didn’t want a car payment but had no choice. The folks were real pleasant to speak with and everyone seemed to be in good spirits… We enjoy banking with LCU…

Pete N.

2/5

Applied for a home mortgage and the process went south! I was already pre approved at chase but wanted to try this credit union since we opened an account when we moved here, and customer service loan officer didn’t seem ready to jump on it… It was for a three hundred thousand dollar loan 💸

Pamela E.

1/5

DO NOT USE THEIR ATM! Did not give the money the 1st time so he took his card out and did it again. Gave him the cash the 2nd time, but charged the account twice. They acknowledged that machine had "Glitches"! So fix it already!!!