Liberty Bank, N.A.- Felton - Felton, California

Overview of Liberty Bank, N.A. - Felton

Located at 6230 Hwy 9, Felton, CA 95018, Liberty Bank, N.A. stands out as a reliable financial institution offering essential banking services along with an ATM for convenient money management. The bank's contact number is 831-335-1776, ensuring immediate access to their services. For those seeking more information, their official website is a valuable resource filled with details about their services and how to get in touch.

Accessibility and Convenience

Liberty Bank, N.A. demonstrates a commitment to inclusivity and accessibility. The bank features a wheelchair accessible entrance and a spacious wheelchair accessible parking lot. This ensures that all customers, regardless of physical ability, can visit the bank with ease and comfort.

Customer Service and Security

One of the standout features highlighted by customer reviews is the exceptional customer service provided by Liberty Bank. An incident involving a debit card theft was swiftly handled by the management, showcasing a proactive approach to customer protection. A reviewer shared a heartwarming experience where, despite being contacted late, the manager took the time to reassure them, demonstrating a dedication to customer well-being that is rare in the banking sector. This level of personalized service and prompt action in case of security issues gives customers confidence in their financial safety.

Online Presence and Community Engagement

The bank maintains a strong online presence with a user-friendly website and an active Google My Business page, where it manages 12 reviews. This online engagement reflects their commitment to transparent communication and addressing customer concerns effectively. It's evident that Liberty Bank, N.A. values its community and is actively involved in providing support and resolving issues, making them a bank worth considering for your financial needs.

Recommendation

For anyone searching for a bank that combines reliable financial services with a customer-centric approach, Liberty Bank, N.A. - Felton is highly recommended. Their accessibility features, combined with commendable handling of customer service issues, make them a standout choice. To learn more about their services, visit their website, where you can explore their offerings and perhaps even schedule a visit to their Felton location. Don't hesitate to reach out to Liberty Bank, N.A., your local bank that truly cares about your financial security and comfort.

👍 Reviews of Liberty Bank, N.A.- Felton

Dennis B.

5/5

Criminals got my debit card from a state website and did a 1 cent transaction to find out if my card was valid, Mgt at this bank saw what was going on and froze the account. They sent me an email and called me when it happened but I didn't see it until 10 minutes after they closed. I called anyway and the Manager picked up and spent 10 minutes reassuring me that my small savings was secure. Let's face it, most businesses don't answer the phone after closing and don't spend time to calm an old guy down. If you are anywhere near the 3 locations please support this bank.

Celeste R. (. E. G.

3/5

Warning to ALL check account holders from ANY bank I don't personally bank with this bank, but I think it's important people know they will cash checks despite the date written on it. I gave someone a check on a Wednesday morning dated for the next day (Thurs). They cashed it for the person on Wednesday, and processed it somehow the same day through my bank. They said they absolutely will cash the predated checks, it is not their responsibility, nor is there a law saying they can't! I was not aware of this type of banking, and feel others should know if they don't already.

Ben R.

3/5

Just wanted to use the ATM. Looks like it will be nice to have someday 🤷‍♂️

Kelly

5/5

Everyone that works there is very nice and always remember you. It is small so you get personal attention with your banking needs and questions.

Leslie K. N.

5/5

I love my liberty bank I'm going thru 2nd childhood! 1 need to know my balance as once on line. Ho we

Bianca B.

5/5

Very friendly and helpful staff!

Bob F.

5/5

Unusually friendly, helpful and professional.

Michael M.

5/5

Friendly , courteous , professional , helpful people.