Lee County Social Services Department - Sanford, North Carolina

Lee County Social Services Department

Located at 530 Carthage St, Sanford, NC 27330, Lee County Social Services Department is a key provider of social services in the area. With a phone number of 97184690 and a website at ncdhhs.gov, the department is easily accessible to the public.

The department specializes in a range of social services, including but not limited to, financial assistance, child welfare services, and adult services. Other points of interest include a wheelchair accessible entrance and parking lot.

With 47 reviews on Google My Business, the department has an average opinion rating of 3.1/5. This rating reflects the level of service and assistance provided by the department.

Characteristics and Location

• Address: 530 Carthage St, Sanford, NC 27330
• Phone: 97184690
• Website: ncdhhs.gov
• Specialties: Department of Social Services
• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Recommended Information for Prospective Visitors

• Department specializes in financial assistance, child welfare services, and adult services
• Accessible by phone and online
• Wheelchair accessible facilities
• 47 reviews on Google My Business
• Average opinion rating of 3.1/5

👍 Reviews of Lee County Social Services Department

Jannete S.

2/5

All the negative reviews are true. NO ONE EVER PICKS UP THE PHONE. They take forever to get back to you. People who require these type of services need someone to pick up the phone. I, at least have a job that I can’t wait for your call back or I’m dealing with my kids. Y’all need to do better. The WIC department is good though.

D'Jza B.

1/5

I’m not even from Lee county, I’m trying to get my ebt transferred….. they are really setting a horrible image for the city of Sanford NC💯they never call back, have yet to speak to anyway , and I’m even more frustrated because I have children to feed

Margaret D.

5/5

I had a very good experience No long wait The employees were so helpful Letting you know if there's a long wait It really makes a difference I would like to say Thank You again 😊 Happy Holidays

Layton B.

1/5

They WILL NOT answer the phone it’s a building full of lazy ppl. It’s Always “ call you back within2 business days” really they’ll call you back in 2 weeks or not at all. They make appointments without your consent and expect for YOU to be there or call to reschedule ( you can’t bc they don’t answer the phone!!!!) and when you can’t it’s automatically counted as you didn’t want or need the assistance.

Keturah L.

5/5

I've NEVER had a bad experience there. It's never been crowded and waiting room is quite and I've always been seen right away and treated w respect by very nice staff and I've been at least a dozen times thru the years. I'm thankful for our health dept and consider Sanford lucky to have a quite, effecient, effective and fast health dept. Even after I aquired my health insurance and had other options I opted to continue my visits with them🙂

Jay J.

1/5

Been helping my son’s “father” dodge his responsibilities since 2014 and going strong. This has to be one of the most useless group of individuals under one roof. Had multiple caseworker changes over the years and I never knew until I called there myself. They never help with anything and Jesus will come before they return a phone call. Management needs to be fired and more qualified and useful individuals need to be hired instead of them hiring their friends. Isn’t it illegal to hire someone there without posting the job publicly first?

April M.

1/5

Poor customer service ! Then don’t want to help

Mercedes B.

1/5

Update: Two months later, and I still need assistance. Can’t get anyone on the phone. Quality and speed of service with DSS is non-existent, and I feel empathy for the ones that need serious assistance.
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Ginger with Lee County DSS has no idea about anything. Asked to speak to someone else who may be able to help get my enhanced account privileges turned back on to be able to make changes to my account online, but wouldn't even help me with that.