Kathryne Townsend - State Farm Insurance Agent - Winston-Salem, North Carolina

Kathryne Townsend – State Farm Insurance Agent: A Comprehensive Overview

For individuals and families seeking reliable and comprehensive insurance solutions, Kathryne Townsend – State Farm Insurance Agent offers a dedicated and professional service. Located at 5066 Peters Creek Pkwy, Winston-Salem, NC 27127, Ms. Townsend and her team are committed to providing personalized insurance plans tailored to meet diverse needs. Her accessible office location, combined with modern conveniences like online appointments and onsite services, ensures a streamlined and comfortable experience for all clients.

Phone: 66021999

Website: insuredbytownsend.com

Ms. Townsend’s agency specializes in a broad spectrum of insurance products, including Auto insurance, Home insurance, Life insurance, and Renter’s insurance. This comprehensive approach allows clients to consolidate their insurance needs under one trusted provider, simplifying the process and ensuring consistent coverage. The agency prides itself on its ability to understand the unique circumstances of each client, crafting policies that offer optimal protection and value.

Key Features and Services

Several factors contribute to the positive reputation of Kathryne Townsend – State Farm Insurance Agent. The agency’s commitment to customer service is evident in its responsive communication and efficient handling of business operations. Clients consistently report that their questions are addressed promptly and thoroughly by knowledgeable professionals. This dedication to clear and accessible communication fosters trust and strengthens the client-agent relationship.

• Personalized Insurance Plans: Ms. Townsend focuses on understanding individual client needs and designing tailored insurance plans.
• Wide Range of Coverage: Offers a comprehensive suite of insurance products, including auto, home, life, and renter’s insurance.
• Convenient Scheduling: Provides online appointment scheduling for added convenience.
• Accessible Services: The office is equipped to cater to clients with accessibility needs, featuring a wheelchair accessible entrance, parking lot, restroom, and seating.
• Inclusive Environment: Demonstrates a commitment to inclusivity, offering a gender-neutral restroom and fostering a welcoming environment for LGBTQ+ individuals and transgender individuals.

Accessibility and Inclusivity – A Core Value

Kathryne Townsend – State Farm Insurance Agent distinguishes itself through its dedication to accessibility and inclusivity. The agency’s facilities are designed to accommodate individuals with disabilities, adhering to accessibility standards. Specifically, the location boasts a wheelchair accessible entrance, wheelchair accessible parking lot, wheelchair accessible restroom, and wheelchair accessible seating. Furthermore, a gender-neutral restroom is available, reflecting the agency’s commitment to creating a welcoming and respectful environment for all clients and staff. The agency’s stance as a women-owned business further underscores its values of empowerment and community.

Client Feedback and Reputation

The agency’s reputation is underscored by its impressive 204-review Google My Business profile, averaging a remarkable 4.9 out of 5 stars. This strong positive feedback highlights the consistent quality of service and the satisfaction of its clientele. While specific details from reviews are not repeated, the collective sentiment points to a team that prioritizes responsiveness, professionalism, and client well-being. The clients appreciate the thoroughness of the agents and the timely execution of their requests.

Average Opinion: 4.9/5

Contact Information and Recommended Actions

For those seeking reliable insurance coverage in the Winston-Salem area, Kathryne Townsend – State Farm Insurance Agent presents a compelling option. The agency’s strategic location, coupled with its comprehensive services and commitment to accessibility, makes it a valuable resource. Individuals considering their insurance needs are encouraged to:

• Visit the website at insuredbytownsend.com to learn more about the agency’s offerings.
• Contact the office directly at 66021999 to schedule an appointment or discuss personalized insurance plans.
• Visit the office at 5066 Peters Creek Pkwy, Winston-Salem, NC 27127 to experience the agency’s welcoming environment firsthand.

Kathryne Townsend – State Farm Insurance Agent represents a trusted partner for individuals and families seeking peace of mind through comprehensive and accessible insurance protection.

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👍 Reviews of Kathryne Townsend - State Farm Insurance Agent

Robin W.

5/5

As a customers all of my questions have been answered by a real person, which I truly appreciate. All business has been handled in a timely and professional manner. I would highly recommend State Farm for anyone seeking insurance.

Sherry T.

5/5

This is how good they are. I recently moved to Virginia and thought I had to find a new agent. I did not! They have licenses in other states. She got everything transferred so quickly and correctly, I didn’t have to do a thing. She even called me to make sure I had received a refund check on a small matter. Top notch service. So glad I can still have her on my side even from Virginia. I have complete confidence in her team.

Charles F.

5/5

Mackenzie Walter and all the agents at the Townsend State Farm Agency are just simply the best. They go above and beyond to make sure that you have all the information and resources along with the best possible coverage. I would recommend them to anyone looking for all types of insurance.

Timothy D.

5/5

Kathryne and her team have proven to be very responsive and proactive to any question and/or need that I presented to them. They are also very knowledgable about their products and exert a high degree of professionalism. I would highly recommend Kathryne and her office for your insurance needs.

Not M.

2/5

My experience is as follows, everything is fine until you file claims.
I had claims to file and they were honored quickly with no hassle. Shortly after process was finished State Farm cancelled my coverage based on my claims. I find this funny that an insurance company cancels your policy because you use the policy. To add insult to injury I received a notice that i owed them $250 on the old policy that was canceled by them because they reevaluated my policy, lol. i compare this to going out to eat and 2 months later receiving an extra fee by the restaurant because they reconsidered your meal. Long story short as long as your paying your monthly bill and don't file a claim your in good shape!

Brad D.

5/5

Kathryne and her team have been awesome to work with. Every time I have reached out to the office responses have been prompt, courteous and helpful. I can highly recommend this office based on their knowledge and professionalism

Raven J.

5/5

They have all showed kindness to my family and myself. Extremely knowledgeable when I needed an question answered. Just like the saying goes "Like a good neighbor statefarm is there" . I would recommend anyone to this office for any insurance or investment needs.

Zarria J.

5/5

Kathryne has been providing insurance for my residence for almost 5 years and the experience is always pleasant! She never hesitates to answer a question or find solution.