Junaluska Tire And Auto - Waynesville, North Carolina

Jessica B.

I've had several interactions with Junaluska and have been completely satisfied every single time. Most recently I had my tires replaced and my car (and myself) have never been happier. I've found prices are reasonable and the staff are professional, friendly, and willing to help in any way possible. I would fully recommend to anyone!

As a side note, I noticed a negative review, specifically about the professionalism and integrity of this business. I wanted to edit to say that I've had multiple services done here and have NEVER had an issue. The staff have always been forthcoming, honest, and upfront about the services needed as well as the anticipated costs.

Christine R.

Used to think very highly of this businesses but since they have a new office manager the business has gone down hill. I made an appointment two days ago for my brakes and rotors to be changed and my appt was today. Well I was told I have to make another appointment because they don’t have the parts that I need to make the appointment. So what was the point of the appointment in the first place. And this isn’t the first time there has been an issue, my friend made an appointment to have tires put on and they literally called her asking if that was what she wanted done. It seems like common sense isn’t very common with the new office manager. And apparently I can’t be mad about me having another appointment because the office manager told me that they are no longer interested in servicing my vehicle. I DO NOT recommend going to Junaluska Tire.

Since I cannot reply I will edit. This was the first and only time I was dissatisfied with anything with Junaluska Tire. When I made my appointment I told you I needed brakes and rotors that is what the appointment was for. You never told me it was an inspection appointment that was being made. I knew my brakes and rotors needed changed. And me having to try and get a ride for ANOTHER appointment isn’t convenient at all.

Andrew M.

Just picked my jeep up from getting the wheel bearings changed and an alignment done. Now I’ve been through LOTS of mechanic shops and this is by FAR the most professional and highest quality shop I’ve EVER been to. I’ve never seen my jeep drive so smooth. Very good work guys and I’m definitely making yall my number 1 mechanic and I recommend anyone reading this to give them a shot and you WONT regret it.

Dr2 L.

Great service - the mechanic showed me a wheel bearing issue that I didn't know was there (and they gave me an estimate to get that fixed)
And after taking it for a test drive, he replaced my rotors and brake pads
The bill was even less than they estimated!
Now my car drives so much better 🙂 happy customer here

Marvie F.

We got a flat tire, driving over the mountain. The troopers stopped to help (So kind and helpful). We found Junaluska and pulled in. They had to order a tire, then helped us rent a vehicle to get us to a previous engagement. They saved our vacation. The owner and his wife went above and beyond. We picked up the car later in the evening before they closed, and we got back home safely.

Stacey B.

We just had our tires replaced.
The service was excellent as the employees we're too.
Our car loves the new tires she rides better than she ever did!!
Thanks so much! y'all are the best.

Richard and Stacey Boris

Wolf H.

Stopped in last week because the alternator went out on my work van. Gentleman at the counter said it would be after lunch, approximately an hour or so when their lunch was over. If I wanted to wait they would fit me in. I chose to wait. After 5 minutes in the parking lot waiting, a mechanic CHOSE to put his lunch off and fix my van so I could get back to work. THAT IS A TRUE PROFESSIONAL!!! Thank you for fitting me in and fixing my problem SUPER FAST and a great price! Hats off to Junaluska Tire and Auto Crew!!!!!!!

John B.

Busy pre-Labor Day Friday. Waynesville Tire said 2 hour wait. Lake Junaluska said come on in. Within 2 minutes they had my car on the lift inspecting a tire.