John Ratliff - GEICO Insurance Agent - Durham, North Carolina

Candace H.

I recently called the GEICO local office in Durham, NC, and had the pleasure of speaking with a wonderful agent named Lori. I was stressed out, thinking that my NNO (Named Non-Owner) policy might have lapsed. Lori immediately put my mind at ease with her honest and solution-oriented attitude. She said, “We hope it’s not, but if it is, we’ll find a solution together.” That kind of reassurance was incredibly refreshing.

I highly recommend the North Carolina community reach out to this GEICO office—whether you’re looking to get a quote and work with a personal agent, or just need help with your current policy. After my experience, I’ll be handling all my insurance needs through this local office.

Gwendolyn W.

Thank you Rick, Geico Southpoint Durham, for saving me lots of money on car insurance. Rick was very knowledgeable and shared with me everything that the insurance would cover. He even did a comparison of my existing car insurance with SF to Geico to valid the lower rate. Rick was pleasant and easy to work with on setting up the new binder.

Alfreda G.

Lori was so helpful and professional to me this morning. I called in panicked about my payment not being processed properly, but Lori took care of all my worries so quickly. I can breathe with ease.
Thank you!
Alfreda Gentry

JayOhh

Rick was the man, I accidentally put in my wrong contact information when doing my quote online. I soon realized and he helped me sort everything out and with one phone call I had everything set up and ready to go for my new car and even saved some money! Some of the best customer service I've received when dealing with insurance. Couldn't ask for anything more. Thanks again, Rick!

Terry B.

Looking for great rates I stumbled on great customer service. Tony and Candy were great. They took time to answer all of my questions over multiple phone calls. The respect for my needs and the willingness to help is much appreciated. Thank you.

Corey W.

I came in to review a homeowner's policy and some options regarding that policy. I met with Candy who was super helpful. More importantly, she was transparent and honest which means a lot these days. She was able to answer all questions and find me some significant savings on a policy.

Ashlyn R.

I recently purchased auto insurance from Geico and Rick, my representative was very helpful and took the time to explain each detail of the coverage for me. He gave me personal advice and kept it real. Overall good experience.

Samantha S.

I recently purchased car insurance with the GEICO office in Durham and Tony was wonderful! From being personable and efficient, to answering all of my questions and ensuring I was fully knowledgeable about my plan - I truly appreciated getting to speak with him. Thank you, Tony!