Jesse Hernandez American Family Insurance - Nogales, Arizona
Address: 864 N Grand Ave #1, Nogales, AZ 85621, United States.
Phone: 5202870787.
Website: amfam.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 3.9/5.
📌 Location of Jesse Hernandez American Family Insurance
⏰ Open Hours of Jesse Hernandez American Family Insurance
- Monday: 9 am–5 pm
- Tuesday: 9 am–5 pm
- Wednesday: 9 am–5 pm
- Thursday: 9 am–5 pm
- Friday: 9 am–5 pm
- Saturday: Closed
- Sunday: Closed
Jesse Hernandez of American Family Insurance: A Comprehensive Overview
Jesse Hernandez stands as a prominent figure within the American Family Insurance network, specifically serving the community of Nogales, Arizona. His professional designation as an insurance agency agent positions him as a key resource for residents and businesses seeking comprehensive coverage solutions. Located at 864 N Grand Ave #1, Nogales, AZ 85621, Jesse's office is strategically positioned within the city, offering accessibility to those navigating the complexities of insurance procurement in this specific region.
The American Family Insurance Brand
Mr. Hernandez operates under the well-established banner of American Family Insurance, a company known for its long-standing presence in the insurance industry. The agency, accessible via their official online directory at amfam.com, represents a branch of a larger organization dedicated to providing various insurance products. While the specific offerings detailed here focus on his role as an agency representative, it is understood that American Family Insurance typically offers a broad spectrum of insurance types, including but not limited to auto, home, life, and commercial insurance, tailored to meet the diverse needs of their clientele across Arizona and other states.
Business Location and Accessibility
The physical location of Jesse Hernandez's agency, situated at 864 N Grand Ave #1 in Nogales, AZ 85621, is a crucial point for potential customers. This address places the insurance provider within a well-known avenue (Grand Avenue) in Nogales, enhancing its visibility and physical accessibility within the community. For individuals seeking face-to-face consultations or assistance with policy adjustments, the ease of reaching this specific office is a significant factor. Furthermore, the agency demonstrates consideration for all customers by featuring a Wheelchair-accessible car park, ensuring that the facility is usable and welcoming for patrons with mobility challenges or the use of mobility aids. This commitment to accessibility reflects a broader focus on customer service tailored to individual needs.
Services Offered
As an agent for American Family Insurance, Mr. Hernandez's expertise lies in the domain of insurance sales and advisory services. His role encompasses a wide range of duties, primarily revolving around understanding client needs, evaluating appropriate coverage options, assisting with the procurement of insurance policies, and providing ongoing support and guidance. While the specific area of specialization might not be explicitly detailed beyond his designation as an agent, his work inherently involves navigating the complexities of insurance regulations and market offerings to secure the best possible protection and value for his clients. His responsibilities likely include detailed needs analysis, policy comparison, application processing, premium quote generation, and claims assistance coordination, although the latter often involves liaising with the broader American Family Insurance resources.
Customer Feedback and Reputation
The evaluation of any insurance agent's performance often relies heavily on testimonials and aggregated customer feedback. Jesse Hernandez's agency reflects this through the presence of customer reviews available on platforms like Google My Business. According to available data, the agency has garnered 9 reviews on Google My Business, with an average rating of 3.9 out of 5. This score, bordering on the highly rated category, suggests a generally satisfactory customer experience, albeit with some room for improvement noted in the feedback.
Insights derived from customer reviews highlight certain positive aspects of Mr. Hernandez's service. For instance, long-term relationships appear to be cultivated, with some customers expressing loyalty spanning many years. Testimonials mention the professionalism and helpfulness of the staff, describing them as 'good' individuals who consistently provide 'good prices'. There is an underlying sentiment of trust and reliability, with customers expressing a desire to maintain their relationship with the agency in the future. One specific mention pertains to a customer named Mr. Tavares, alluding to a previous issue, yet the reviewer hopes for a different experience, indicating a level of concern tempered by overall positive sentiment towards the agent or company's general capacity for service. This feedback underscores the importance of personalized service and competitive pricing in building a lasting client base in the insurance sector.
Contact Information and Utilization
Prospective clients or existing policyholders seeking further information or assistance regarding insurance products can reach Jesse Hernandez directly. The official contact number provided is 520-287-0787. This direct line offers a primary avenue for inquiries, policy discussions, or addressing concerns. For more detailed information about specific insurance products, agent qualifications, or branch hours, visiting the agency's official page on the American Family Insurance website (amfam.com) is recommended. This online resource likely provides comprehensive details about the services offered, agent credentials, frequently asked questions, and potentially online insurance application processes, facilitating a preliminary exploration before direct contact.
In conclusion, Jesse Hernandez represents a local point of contact for American Family Insurance services within Nogales, AZ. His agency, located at 864 N Grand Ave #1, offers insurance solutions with a focus on accessibility and customer service, as evidenced by their wheelchair-accessible parking. While operating under a national insurance brand, Mr. Hernandez provides personalized agent-level service. Customer feedback, reflected in the 3.9/5 average rating from 9 Google reviews, points towards a generally positive client experience centered around helpfulness, good prices, and long-term relationships, making him a noteworthy option for insurance needs in the region.