Jefferson Credit Union - Birmingham, Alabama

Jefferson Credit Union, located at Address: 716 Richard Arrington Jr Blvd N b300, Birmingham, AL 35203, is a well-known financial institution that offers a variety of services. With specialties in credit union, ATM, bank, financial institution, and mortgage lending, this establishment has been serving its community for an extended period.

One of the unique features of Jefferson Credit Union is that it has wheelchair-accessible parking lots and entrances, making it an inclusive and accessible place for everyone. The union's website, Website: jeffersoncreditunion.org, is an excellent resource for those looking to learn more about the services they offer.

If you're considering becoming a member or need financial services, it's worth noting that 16 reviews have been left on Google My Business, with an average rating of 3.7/5. These ratings indicate that the union has a solid reputation and offers reliable services.

At Jefferson Credit Union, you can expect various financial services, including credit union membership, ATM and bank services, mortgage lending, and more. Their knowledgeable staff can help you navigate the complex world of finance, whether you're looking to open a new account or apply for a mortgage.

Reviews of Jefferson Credit Union

J P

1/5

I have been cashing state checks here for over a year. I never had a problem until recently. I felt like a criminal when Ms Saldada told
me my checks had to be held bc of the amounts. I told her I hadn't
had any problem with cashing them previously. She called several
locations because she couldn't give me an explanation as to why.
I was racially profiled. I'm a black woman.... It has made me consider
closing my account and taking my money else where. Train your
employees better and get the ones who racial profile and treat your customers like criminals out of your organization or you will continue to loose customers!!!

James Baldwin

1/5

Worst bank ever!!!!! Always at least a 10-15 minute hold time when I call. But when i stop by a branch, there's usually no customers in line. I get paid bi-weekly and have direct deposit. I have a mortgage and signature loan with them. Payments are supposed to come out automatically when I get paid. Sounds simple enough right? Not for these people! They inexplicably started depositing my money into the wrong account, so that made my mortgage and loan payments late and I had to straighten that out. Then I got letters in the mail that since my payments were late, they had notified the credit bureaus. THEN, they started taking my whole months mortgage and loan payments out every two weeks!!!!!! REALLY?!!!! And so I had to get the payments reversed, but they told me they can only put back into my account what went to the principal, not what went to interest!!! REALLY?!!!! And now they've started putting my money in the wrong account AGAIN!!! SO IF YOU VALUE YOUR MONEY AND YOUR CREDIT, STAY AWAY FROM THESE IDIOTS!!!!!

Jackie Bostick

5/5

I have been with this Credit Union for almost 20 years with no real serious problems. A few hiccups now and again like with any other public service departments where you have to deal with people serving you. The only real problem I can say I have is finding an ATM that convenient sometimes that won’t charge me to use it. They otherwise are pretty good for me.

Doris Rudolph

5/5

I've been with the credit union nearly 20 years, never had a problem with them. I have a mortgage and now two auto loans with them. They are the best and very helpful.

Kaza Claybridge

5/5

I've been a member since 2001 and I've never had a bad experience. They hold my mortgage and it's been a breeze. Love it, love them and wouldn't go anywhere else.

Penny Nunnelley

4/5

Susan at the Downtown branch is always so friendly and helpful! We have received great rates on auto loans here!

Benny Waltz

1/5

NOT VERY GOOD SERVICE. I HAVE ASKED THE SAME QUESTION FOR THE LAST MONTH AND HAVE NO ONE HAS RESPONDED. I CALLED TODAY AND EVERYONE WAS BUSY, LEFT A CALL BACK NUMBER AND HAVE LITTLE HOPE TO GET A CALL BACK.

Leo Vaulin

5/5

I’m proud to be a member, and love the fact that members own 100% of their credit union.