Janice Carroll - Barrett Financial Group - Pinole, California

Will M.

We recently had the pleasure of working with Janice Carroll at Barrett Financial during our home buying journey, and I cannot recommend her and her team highly enough! From the very start, she provided exceptional service that made the entire process smooth and stress-free.

One of the standout qualities of Janice was her responsiveness. Whenever we had questions or needed clarification, she responded promptly, often coordinating directly with our real estate agent and escrow company to ensure everyone was on the same page. This level of communication was invaluable and truly set her apart.

Moreover, Janice worked diligently to qualify us for a loan that suited our needs. Her expertise and guidance helped us understand our options, making the decision-making process much easier.

Overall, Janice went above and beyond to provide us with outstanding service. If you're looking for a knowledgeable and dedicated loan officer, look no further! Thank you, Janice, for making our dream of homeownership a reality!

Robin B. T.

With deep knowledge of mortgage products and financial regulations, Janice excels at navigating the complexities of the mortgage process while providing clear guidance to her clients. Her ability to analyze financial scenarios and tailor solutions to meet clients' individual needs is remarkable. Throughout her career, she has demonstrated a talent for fostering trust and ease through transparent communication and an unwavering commitment to excellence.
What truly sets Janice apart is her genuine care for her clients. Her compassion, coupled with her strong ethical principles, ensures that she consistently prioritizes her clients' best interests. She works tirelessly to help them achieve their financial goals, making her not only a proficient lender but also a trusted ally.
Moreover, Janice is an invaluable member of any team. She contributes her expertise generously and supports her colleagues in reaching their full potential. Her positivity, adaptability, and problem-solving mindset make her an asset in every professional setting.

miguel A.

Janice Carroll and her awesome team at Barrett Financial were recommended to me by a good friend! She told me that she has recommended Janice to several family members and friends and they have all had received exceptional service.
It’s hard to put into words how amazing and easy she made our home buying experience!!
Her attentiveness and attention to detail and responsiveness cannot be matched!
From the very start, she provided us with exceptional service and took the time to explain the process and the details step by step, she made sure we understood and felt comfortable with every decision we made before moving forward.
Whenever we had questions or needed clarification, she responded immediately!
She coordinated directly with our real estate agents and title company to ensure everyone was on the same page at all times.
Her knowledge and guidance of the loan process helped us understand all of our options, making the decision-making process so much easier.
Janice went above and beyond to provide us with outstanding service!!!
Janice even came to our new home to congratulate us the day we received our keys!!
Thank you Janice, for making our dream of becoming homeowners a reality!

Miguel Arroyo

Lenora C.

Janice is incredibly personable and hardworking!
I was facing a particularly challenging situation, but Janice went above and beyond—working tirelessly day in and day out to help me with a refinance, even when the odds seemed stacked against me. She made me feel like I was her only client, offering personalized, one-on-one support with genuine care and attention! If you’re looking to successfully secure a loan or refinance, Janice is the one who will make it happen! Thank you Janice!

Parm R.

Janice Carroll is an absolute rockstar! She came in at the last hour and rescued our buyer’s loan, getting it closed in under 25 days—which is no small feat. Her communication is clear, consistent, and always on point. Janice stays on top of every detail and brings a no-nonsense, get-it-done attitude that we truly appreciate. Her efficiency, grit, and professionalism made all the difference. If you want someone who delivers under pressure and keeps it real, Janice is the one you want on your team.

Thank you, Janice!

Miguel P.

I had the pleasure of meeting Janice Carroll through another real estate agent when she served as the lender for the buyer purchasing our home in Hayward. From our first interaction, she made a great impression. She took the initiative to introduce herself and address any questions we had before we accepted her client’s offer, which gave us confidence in moving forward.

Throughout the process, Janice was highly responsive, providing timely updates on the buyer’s loan without unnecessary delays or complications. Her attentiveness to customer needs, along with her consistently positive and professional demeanor, made the experience seamless.

Most impressively, she honored her commitment and successfully secured loan approval for her clients during the 15-day close of escrow period—an achievement that truly stood out.

As a real estate professional, I highly recommend Janice Carroll as a reliable and dedicated mortgage lender who delivers on her promises.

Miguel Portales
Real Estate Broker

Isabel Q.

Janice has been an absolute asset in my first home- buying experience. She has been absolutely amazing at keeping us informed throughout the process and it’s always available to answer any questions. She’s upbeat and positive which has helped to ease our nerves through the offer- making stages and through escrow. Janice is great at what she does and everyone involved has benefited from her expertise and support!

Maria C. R.

I recently had the pleasure of working with Janice for my mortgage, and I couldn't be happier with the experience. From the very beginning, she was professional, knowledgeable, and responsive. The mortgage application process can often feel overwhelming, but Janice made it seamless. She walked me through each step, explaining all the terms and options available to me. She is always available to answer my questions, whether it was via email or phone. She took the time to ensure that I fully understood everything, which really eased my anxiety about the process. I highly recommend her to anyone looking for a mortgage. Thank you Janice for helping us secure our dream home!