ISU Lovering Insurance Services - San Carlos, California

Brian L.

We ran a very successful, small legacy Silicon Valley gas testing service business, established in 1985, catering to the needs of large and small industrial clients, from late 2021 to early 2025.

ISU serviced the insurance needs for many years before we purchased the company. Bob Watkins and his team made the transition to new ownership very smooth, we were also new to commercial insurance, so the team mentored us through the years.

Always responsive to emails and phone calls. always helpful and coming up with the correct solution.

At the very outset it was Bob who came up with life insurances policies for the new owners aged 67 and 70 to secure the self-financing from the previous owners.

Well done all and many thanks. Bonnie Redgrave-Lewis CEO/CFO and Brian Lewis GM/MIS.

Bo H.

Rolenda Herron at ISU Louvering Insurance reached out regarding my payment, and since I was overseas, she corresponded with me promptly to help me make the payment over the phone. She was very professional, yet personable and took care of my issue right away. Thank you!

Gale A.

My agent, Rolenda Herran in Personal lines, is outstanding!
If you need help securing new insurance for your home you will not find a more qualified agent to
Help you.
I have been with ISU LOVERING INSURANCE SERVICES for over 40 years and I highly recommend their services!

Lisa M.

I had trouble communicating with and getting good insurance from my previous broker, so my property manager highly recommended Matt Watkins when I asked for a new referral. I got an email back just a few minutes after I sent my initial inquiry, and it has only been uphill from there! Matt has been so responsive and easy to work with, and he answered my many questions promptly and professionally, dealing with my complex needs at different properties. He was very friendly when we spoke on the phone and put me at ease, so I felt like I could trust him. It is increasingly hard to find good insurance in California, but Matt made it seem easy. Can't recommend him strongly enough!

Just updated this review in Dec 2024 to add an appreciation of Angel Isbell, who helped me find new coverage when once again, my insurance company decided to leave the state and cancel my policy. Angel made everything easy, and I really appreciate her!

Shaun L.

Rolenda was extremely efficient in helping us get our homeowner's insurance over the line. Gets my highest rating.

Kelly C.

Rolenda and Matt were very professional and got me set up right away with the exact policies that I wanted. I really appreciated their fantastic communication and quick response times. They got me set up within the same day and I would highly recommend them, thank you!

James B.

I recently had the pleasure of working with Emily Coccagna. Emily reached out to me promptly when I received a notice of nonrenewal on my commercial property policy. (it seems like this is happening more and more these days in the insurance industry) Emily was totally available and immediately returned my phone calls regarding my questions and concerns. Emily's pleasant manner and professionalism turned a very stressful situation into very positive results.
Thank You So Much Emily!!

Sylvia M.

I have been with ISU Lovering for many years and found them to always be helpful, hard working and provide the best coverage, rates and services. They are very professional, but understanding of the needs of small business and the challenges that we face. I know that I can count on Julie to explain things to me, go to bat for me and give me the best advice and information. It is a huge relief to me to know that I have a great working relationship with them and that I can count on them at all times. Bob and Julie have been very responsive to my needs and concerns. I highly recommend ISU Lovering!