Iroquois Federal - Watseka, Illinois

Iroquois Federal: A Comprehensive Overview

Iroquois Federal, located at 201 E Cherry St, Watseka, IL 60970, is a prominent financial institution renowned for its exceptional banking services, car finance and loan offerings. With a phone number of 54322476 and a user-friendly website at iroquoisfed.com, Iroquois Federal has made it convenient for its clients to access their services.

Specialties and Services Offered

• Banking: They provide comprehensive banking services including savings and checking accounts, as well as various investment options.
• ATM Services: Iroquois Federal offers accessible ATMs for easy cash withdrawals and balance inquiries.
• Car Finance and Loan Company: They cater to those seeking car finance or loans, assisting in making the car buying process smoother and more affordable.

Other Points of Interest

• Drive-through services make banking convenient and efficient.
• The institution is wheelchair accessible, ensuring equal access for all customers.
• A wheelchair accessible parking lot is available, enhancing accessibility.

Customer Opinions and Feedback

Iroquois Federal has garnered a total of 18 reviews on Google My Business, reflecting its strong community presence and customer satisfaction. The average opinion stands at 4.3/5, indicating a high level of customer satisfaction. Many reviewers mention the bank's welcoming atmosphere, helpful staff, and efficient service, highlighting the bank's dedication to customer satisfaction. For instance, one customer noted, "The tellers are always friendly and helpful", while another customer emphasized on the "quickest service and the best bank I’ve used".

Final Recommendation

For anyone seeking a reliable, customer-oriented banking experience, Iroquois Federal stands out as an excellent choice. With their comprehensive banking services, car finance and loan options, and a strong commitment to customer satisfaction, Iroquois Federal has proven to be a trusted financial partner in Watseka, IL. We highly recommend considering Iroquois Federal for all your banking needs. To learn more or to start banking with them, we encourage you to visit their website at iroquoisfed.com or contact them directly at 54322476.

👍 Reviews of Iroquois Federal

Carmen K.

5/5

Love this bank!
Everyone is so very friendly and incredibly helpful!!
They all go the extra mile to inform and help with whatever questions you may have.
They make me feel very welcomed.

Connie S.

5/5

We have been with Iroquois Federal, Watseka, IL since my husband retired in 2003. Top notch customer service! The tellers are always friendly and helpful! Mike and Connie

chris T.

5/5

I have always had a pleasant experience with everyone working at Iroquois Federal in Watseka. This has been for over 30 years.

Kinzie P.

5/5

The most helpful and welcoming staff! The quickest service and the best bank I’ve used!

George S.

5/5

I've been banking here for over 35 years...first as a teenager (my first savings and then checking account). As an adult, both my personal and business accounts have remained. I do NOT think you can find lower fees--especially on the business side. Yes, the hours are limited, but that's "banker's hours" for you. I've always been treated with respect and kindness and genuine positivity and will continue to be a client for many years to come.

Jack M.

1/5

Not a good bank at all. People are rude and will question everything that you do or try to do with your money. When you're trying to remove or place money in your account, they will ask 50 questions on how you got the money and what you're doing with the money. Have terrible hours. Have been going to this bank for multiple years and still get treated like im a stranger and get questions like "Do you even bank here?". Absolutely terrible experience. Then, on top of this, they have no number to contact for weekends if you're having issues with your debit card. Then they flag transactions and cancel them without your approval or even advising you on whats going on. On top of all this, you have to talk to multiple people to get answers that are not correct or told the complete opposite later. Keep away at all costs, or remove your money as soon as possible and bank elsewhere.

Maggie G.

5/5

Always go above and beyond for their customers. Staff is very helpful!

Jay

1/5

Underwhelming! I wanted to talked down too, I would have called my sister instead to be berated. They need to work on their customer service voice and provide ALL options (not just some) to issues. It would also be nice to have weekend hours so people who work on the weekdays have chance to get things situated versus having to take time work to get talked down to. It is great for Baby-first-bank but after that you look into get a different bank like I will be in the near future.