InterCity Direct - Lenexa, Kansas

InterCity Direct: Comprehensive Transportation Services in Lenexa, Kansas

Nestled at 13202 W 98th St in Lenexa, Kansas, InterCity Direct offers an array of transportation services that cater to a wide range of needs. This locally-based company, established by Doug Sackman, has been serving the community for over three years, earning a reputation for reliability and excellence.

Main Services

• Transportation Services: InterCity Direct specializes in transportation services, offering solutions for various needs, such as local and long-distance travel, corporate transportation, and event services.
• Fleet of Vehicles: The company maintains a diverse fleet of vehicles to accommodate different group sizes and preferences. Their selection includes sedans, SUVs, vans, and minibusses, ensuring convenience and comfort for all passengers.
• Charter Services: InterCity Direct provides customized charter services for groups of all sizes. Whether you need transportation for a wedding, corporate event, or sports team, their professional chauffeurs and well-maintained vehicles ensure a seamless and stress-free experience.
• Airport Transportation: The company offers reliable airport transportation services to and from Kansas City International Airport (MCI) and Charles B. Wheeler Downtown Airport (MKC). Their professional drivers monitor flight schedules to ensure timely pick-up and drop-off.
• Corporate Services: InterCity Direct understands the unique transportation needs of corporate clients. They provide executive car services, roadshow support, and account management to ensure seamless and efficient transportation for business travelers.

Location and Access

InterCity Direct is conveniently located in Lenexa, Kansas, at 13202 W 98th St, just off I-35 and I-435, making it easily accessible from neighboring cities such as Overland Park, Olathe, and Shawnee. The business is situated in the heart of the Santa Fe Trail neighborhood, with nearby attractions including the Lenexa Rec Center and Sar-Ko-Par Trails Park.

Featured Characteristics

• Professional and Experienced Staff: InterCity Direct employs professional chauffeurs who undergo rigorous training to ensure they provide exceptional service and safety. Their team is dedicated to ensuring that every passenger enjoys a comfortable and hassle-free journey.
• State-of-the-Art Fleet: The company invests in maintaining a modern and well-equipped fleet to ensure passenger comfort and safety. Vehicles are regularly inspected and serviced, and they are equipped with amenities such as climate control, leather seating, and complimentary Wi-Fi.
• 24/7 Customer Support: InterCity Direct offers round-the-clock customer support to ensure that any questions or concerns are addressed promptly. Their dedicated team is committed to providing personalized service and ensuring customer satisfaction.

Practical Information

• Contact Information:
  • Address: 13202 W 98th St, Lenexa, KS 66215, United States
  • Phone: 9137540303
  • Website: intercitydirect.com
• Operating Hours: InterCity Direct operates 24/7, ensuring that transportation services are available whenever needed.
• Accessibility: The business is wheelchair-accessible, with a designated car park and entrance to accommodate passengers with mobility impairments.
• On-Site Parking: InterCity Direct offers on-site parking for customers, ensuring a convenient and hassle-free pick-up and drop-off experience.

Positive Aspects from Reviews

InterCity Direct has received overwhelmingly positive feedback from its customers, with an average rating of 3.8/5 on Google My Business, based on 32 reviews. Some of the standout positive aspects mentioned in customer reviews include:

• Professionalism: Customers repeatedly praise the professionalism and punctuality of the chauffeurs, noting their attention to detail and commitment to providing exceptional service.
• Comfortable Vehicles: Several customers highlight the cleanliness and comfort of the vehicles, mentioning the luxurious interiors and thoughtful amenities such as complimentary water and snacks.
• Excellent Communication: Many customers appreciate the clear and timely communication from the InterCity Direct team, ensuring a seamless booking and transportation experience.
• Flexibility and Customization: Some customers praise the company's ability to accommodate their specific needs and preferences, providing customized transportation solutions for unique events and situations.
• Competitive Pricing: A few customers mention that InterCity Direct offers competitive pricing without compromising on quality, making it an excellent value for money.

One satisfied customer, who has been doing business with Doug Sackman for three years, describes their experience as "wonderful," praising the company's ability to keep their trucks moving all year round.

In conclusion, InterCity Direct is a reliable and professional transportation service provider in Lenexa, Kansas, offering a range of services to cater to diverse needs. With a commitment to customer satisfaction, a modern fleet, and a dedicated team of professionals, InterCity Direct sets the standard for transportation services in the region.

👍 Reviews of InterCity Direct

Francesko

1/5

According to previous comments - constant lies about load weight is normal practice for this company. Don’t deal with them- a typical crooks that don’t appreciate a long term relations and instead choose to screw anyone for couple Pennie’s . Just stay away and let them sink,they’re on that way😌

Vanessa W.

5/5

I have done business with Doug Sackman for the past 3 years and have had a wonderful experience. He helps me keep my trucks moving all year round. Anyone that I have come in contact with at Intercity Direct has been helpful, understanding and easy to work with!

RBS, I.

5/5

I deal with Steve at ICD almost on a daily basis, he is one of the easiest and most professional people I've ever worked with. I know that when I need anything changed/moved he takes care of it without a second thought. I highly recommend Steve at ICD.

Camos T. S. L.

1/5

My Ops Manager called for a load and was told our company didn't have inspections so she asked what kind of inspections and what is he looking at because of course we have all our Annual Inspections. The Guy couldn't answer the question, then got rude and stated he didn't have 30 minutes to go over something he doesn't know and clearly needs to educate himself and the company on. He went on to state there's no corporate office, escalation, safety department or anything and refused to escalate call.

We hung up and called the number on their profile and was given a manager who's attitude and level of care wasn't any better. Almost a ethnocentric attitude. Always read reviews before you try to Partner or do business with a company, you'll learn a lot from customer's experiences.

As to Annual inspections, A simple education of 49 CFR 396 will explain to you the rules. In fact, 396.21 will further explain that you all do not know what you are talking about. "Annual Inspections" are required to be Kept on file, in the truck and the mechanic has to keep a copy for up to 2 years. It's not required to be inputted in any system. Please educate yourselves on FMCSA Carrier Regulations. It's quite simple.

David E.

5/5

Heath is wonderful to work with. His rates are great and he is a tremendous asset to us in securing back haul loads. Highly recommend!

heather M.

5/5

I've been using InterCity Direct for quite a while for FTL amd LTL. The people are great to work with and very attentive. Caleb Stark is very dependable. I don't worry about anything once I turn the load over to him.

Torrey R.

5/5

I have moved a lot of freight with the intercity team. Really appreciate their logistic knowledge, and the simplicity working with them. Special thanks to Drew for keeping my trucks moving!

Peggy H.

5/5

Heath is a great guy to work with at intercity , alwayS very professional and courteous. Always takes care of us here at EDH Express LLC. If you need some work with good rates contact Heath!

Francesko

1/5

According to previous comments - constant lies about load weight is normal practice for this company. Don’t deal with them- a typical crooks that don’t appreciate a long term relations and instead choose to screw anyone for couple Pennie’s . Just stay away and let them sink,they’re on that way😌

Vanessa W.

5/5

I have done business with Doug Sackman for the past 3 years and have had a wonderful experience. He helps me keep my trucks moving all year round. Anyone that I have come in contact with at Intercity Direct has been helpful, understanding and easy to work with!

RBS, I.

5/5

I deal with Steve at ICD almost on a daily basis, he is one of the easiest and most professional people I've ever worked with. I know that when I need anything changed/moved he takes care of it without a second thought. I highly recommend Steve at ICD.

Camos T. S. L.

1/5

My Ops Manager called for a load and was told our company didn't have inspections so she asked what kind of inspections and what is he looking at because of course we have all our Annual Inspections. The Guy couldn't answer the question, then got rude and stated he didn't have 30 minutes to go over something he doesn't know and clearly needs to educate himself and the company on. He went on to state there's no corporate office, escalation, safety department or anything and refused to escalate call.

We hung up and called the number on their profile and was given a manager who's attitude and level of care wasn't any better. Almost a ethnocentric attitude. Always read reviews before you try to Partner or do business with a company, you'll learn a lot from customer's experiences.

As to Annual inspections, A simple education of 49 CFR 396 will explain to you the rules. In fact, 396.21 will further explain that you all do not know what you are talking about. "Annual Inspections" are required to be Kept on file, in the truck and the mechanic has to keep a copy for up to 2 years. It's not required to be inputted in any system. Please educate yourselves on FMCSA Carrier Regulations. It's quite simple.

heather M.

5/5

I've been using InterCity Direct for quite a while for FTL amd LTL. The people are great to work with and very attentive. Caleb Stark is very dependable. I don't worry about anything once I turn the load over to him.