HomeTown Bank of Alabama - Oneonta, Alabama

HomeTown Bank of Alabama, located at Address: 2002 2nd Ave E, Oneonta, AL 35121, United States, is a reliable banking institution that offers a range of services to its clients. With a phone number: 2056254434 and website: hometownbankal.com, this bank is easily accessible for anyone looking for banking options.

The bank's specialties include bank and ATM services, making it a convenient option for those looking for a local bank. The bank also offers other points of interest, such as a drive-through, wheelchair-accessible car park, and wheelchair-accessible entrance, making it an inclusive and accessible option for all clients.

One of the standout features of HomeTown Bank of Alabama is its commitment to customer service. With a team of knowledgeable and friendly staff, clients can expect to receive personalized attention and support for all their banking needs.

The bank has received positive reviews from its clients, with 59 reviews on Google My Business giving it an average rating of 4.3/5. This is a testament to the bank's dedication to providing high-quality services and meeting the needs of its clients.

If you're looking for a reliable and accessible bank in Oneonta, AL, HomeTown Bank of Alabama is an excellent option to consider. With its range of services, convenient location, and commitment to customer service, you can trust that your banking needs will be well taken care of.

Reviews of HomeTown Bank of Alabama

Whitney

5/5

Grace helped us this morning with a dispute on our account and was so kind. She was very reassuring and educated us on the process of putting a hold on our account and getting new cards issued. She also explained how they would submit claims to Visa to get our money back. We really appreciated how awesome she was to work with.

Jerry Duke

5/5

Every time I have gone through the drive through they were friendly nice and I had no problem with what I need

Rita Lo'Veless

5/5

Hometown bank says it all! It has that hometown atmosphere (feeling at home, friendly, caring, kind and they are here for you).
I have been banking with hometown not to long after they open there first bank here in Oneonta and I have never been disappointed. Thank you hometown bank for being true to your family (us)!

Rick Crouch

5/5

This is an awesome bank! The people are great and really care about their customers! Any time there was any type of problem or issue that I had with my accounts and personally for that matter, they were as helpful, kind, and caring about both me first then whatever was going on with my account. They bent over backwards to resolve or help in any and all ways necessary. Awesome!!!

Janet Salas

1/5

Very poor customer service and no accountability. The branch manager is unavailable to customers and there is no recourse except with the person the problem is with. The management doesn't care about the customers. They only give you the run around, talk down to you and call you a "special needs customer".

Heather Timmons

5/5

I don't think I could ever say enough good things about this bank! They go above and beyond for their customers!! We have been using this bank for little or a year now and yesterday was a sure sign we are with the right people! We traveled out of town to West Virginia and back of course we used our debit cards on our trip. We came home an my husband tried to use his debit card at the store and it was declined, he gave them cash an went on his way. He makes it to his truck an our bank called to inform him that someone tried to use his debit card in New York, and as soon as they saw that charge they froze his card. Then asked if he would like one mailed or he could pick it up next day at our local branch. We had no idea this had happened, but these awesome people stopped it before we even knew we had any problems!! If this is not great banking and customer service I don't know what is!!! Thank you guys!!!!

David

1/5

Moved my account from USAA. Told the person on the phone (since you cannot set up an account with a real person) that the sole reason I moved banks is USAA started holding my check deposits. She assured me that I could deposit checks at their ATM, that I could deposit cash at their ATM, and that any issues would be handled immediately. So I got my first paycheck to deposit and I missed their drive thru line by seconds. They were closing as I drove up and I was told I had to make the deposit through the ATM. I had cash and a paycheck drawn from their own accounts. The cash was held until today. 3 full days they held my cash unavailable to me. Which makes no sense as their ATM scans each and every bill. They know the bills are there. They know how much is there. They know the bills are real. Under no circumstances should cash be held until the next business day. Worse yet my paycheck on their own account is STILL being held 4 full days later. I don’t care that I made a deposit on Saturday and Monday was a holiday. I could take my check being held till Monday. But not the cash and the check certainly shouldn’t be held until the 5th day after depositing in their ATM. Guess it’s to WinSouth Credit Union. Screw this place and their “service.” When I called just now the woman talked down to me like I was an idiot and when I tried talking she just talked over me then hung up when I yelled that she needed to let me get a word in

Brittany H

5/5

This is the best bank I've ever used. The staff are friendly and welcoming. Southern hospitality at its finest. Also, there are not many banks these days you can call and an actual person answers the phone. I don't know what I'll do when I move out of Oneonta in the future.