Helzberg Diamonds Outlet - Thornton, Colorado

Helzberg Diamonds Outlet: A Premier Jewelry Destination

For discerning individuals seeking exquisite jewelry and exceptional service, Helzberg Diamonds Outlet presents a compelling option. Located at 13801 Grant St Unit 814, Thornton, CO 80023, United States, this establishment offers a curated selection of diamonds and jewelry pieces, complemented by a range of valuable services. Reaching them is simple via phone at 7205350128, and you can explore their offerings online at helzberg.com.

Specialties and Services Offered

Helzberg Diamonds Outlet specializes in providing a comprehensive jewelry experience. Their core services include:

* Jewelry Store: A vast array of jewelry pieces, catering to diverse tastes and budgets.
* Gift Shop: Perfect for finding memorable gifts for special occasions.
* Jeweler: Experienced jewelers provide expert guidance and assistance.
* Jewelry Designer: They offer unique, custom-designed jewelry, allowing customers to create truly personalized pieces.
* Jewelry Repair Service: Preserving and restoring treasured heirlooms and jewelry.

Beyond these core offerings, the store provides several customer-centric amenities. In-store pick-up allows for convenient order fulfillment. In-store shopping ensures a comfortable and personalized browsing experience. On-site services enhance the overall experience, and the facility is wheelchair-accessible, both in the car park and at the entrance, demonstrating a commitment to inclusivity. They also accept a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring ease and flexibility for all customers. Furthermore, Helzberg Diamonds Outlet fosters a welcoming environment, proudly declaring itself LGBTQ+ friendly.

Accessibility and Convenience

The location in Thornton, Colorado, provides convenient access for residents in the Denver Metro area. The wheelchair-accessible car park and entrance are designed to accommodate individuals with mobility challenges. The store's layout prioritizes accessibility, ensuring a comfortable shopping environment for everyone. The repair services offered are particularly valuable, providing peace of mind and extending the life of cherished jewelry items. The average opinion of 4.6/5 reflects the positive experiences shared by customers, indicating a strong level of satisfaction with the service and selection. The business boasts 130 reviews on Google My Business, showcasing a substantial number of customer testimonials.

The positive feedback consistently highlights the dedication to customer service. One notable comment reveals a particularly attentive experience with Danielle, who demonstrated exceptional communication, listening skills, and in-depth knowledge, surpassing the standards of previous jewelers encountered. This level of personalized service appears to be a recurring theme in customer reviews, suggesting a significant investment in staff training and customer engagement.

The variety of jewelry available suggests a broad appeal, catering to both casual and formal occasions. The presence of a dedicated jewelry designer signifies a commitment to offering unique and bespoke pieces, likely attracting customers seeking something truly special and one-of-a-kind. The repair service further solidifies their position as a trusted resource for all things jewelry-related.

Key Features Summary:

• Location: 13801 Grant St Unit 814, Thornton, CO 80023
• Phone: 7205350128
• Website: helzberg.com
• Specialties: Jewelry store, Gift shop, Jeweler, Jewelry designer, Jewelry repair service
• Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
• Payment Options: Credit cards, Debit cards, NFC mobile payments

Overall, Helzberg Diamonds Outlet presents itself as a reliable and customer-focused jewelry retailer, well-equipped to meet the needs of a diverse clientele. The combination of a wide selection, skilled professionals, convenient services, and a commitment to accessibility makes it a worthwhile destination for anyone seeking fine jewelry or related services in the Denver area.

👍 Reviews of Helzberg Diamonds Outlet

Dee D.

5/5

I had a great experience today with Danielle; her custom service, listening and communication, and knowledge has well surpassed any jeweler I’ve worked with in the Denver Metro and I’m looking forward to buying something special with her help.

The S. S.

5/5

This place is incredible, the staff treats you with respect no matter your situation. They are not uptight and scoffy like other jewelry stores. The genuinely care and will work with you whether you are getting married, buying your first Rolex, or you just want to shop. Recommend David & Rick they have a very deep level of experience and understanding in this world. We will be back.

Jaclyn L.

5/5

Danielle and the crew at the Helzberg Diamond Outlet made me feel apart of the family. All my needs were met and ample time was spent to make sure I got the perfect ring for me and my future husband got his perfect chain necklaces.

Overall 10/10 experience. I will certainly be shopping here in the future.

Josephine E.

5/5

Jim, the store manager, has been amazing. After losing one of my earrings, I called the store afraid. Jim calmed me down, provided me with a solution, and showed me compassion. Luckily, I found my earring the next day 😅 Thank you Jim for your kindness, compassion, and AMAZING customer service.

ThomasJ

1/5

Initially the staff was very nice, we had talked with a few different employees over a couple months. But after we bought our rings when we go for cleanings we get a weird attitude from the staff. Like "oh you are just here for a cleaning..." with looks like "you suck you aren't going to get me any commission from a cleaning". They also are very rude "A cleaning?!!!? FOR WHAT" umm this diamond ring on my wife's hand Really unprofessional after the sale.

Also the other issue I have is that they tell you to check the credit offerings, which we did. We could have bought it outright, but what is the downside on a 12 month no interest loan if you pay it off within 12 months? Yes this is partly my fault, but their creditor will set your payments to be so that you DON'T pay it off in 12 months, you suddenly get an email saying "You will owe interest from the purchase date if you dont pay your balance by the end of the month!" Total scam! I should have done the math yes, but I figured they would set it so you paid it off by the end of the 12 months, but NOPE! You will end up still owing thousands by the time the 12 months comes up if you only do the recommended payments. Luckily I can afford to just pay the thousands owed, but a lot of people might not be able to, and then you just got another $1000 in interest calculated from the start of your purchase.

SCUM BUSINESS!!!! DON'T BUY INTO THEIR NICENESS! DON'T TRUST A WORD THEY SAY! AS SOON AS YOU BUY YOUR RING(S) YOU ARE THEN GARBAGE TO THEM!

gabriel C.

5/5

Staff here is amazing. I was on a tight budget and Jim and other associates really worked with me and helped me. Even though my selection was limited, they made me feel welcomed and did not hesitate to show me what they have to offer even after they knew my budget.
The store was clean, well put together and I will be back in the future!

Ivan S.

5/5

Really nice place, staff is so kind and helpful. Design is comfortable and clean. Many choices to choose from and it’s really great overall 👍

Carol W.

4/5

I bought a ring from here almost 4 months ago and finally picked it up today. There were a number of issues that occurred (hence four stars) but thanks to Jim in store who kept me updated, was always pleasant and kind when I called and got my ring special ordered as my fingers are pretty small! Thank you Jim for all your assistance in this process, I love the resulting piece of jewelry 😊