Golden 1 Credit Union - Roseville Pleasant Grove - Rocklin, California

Address: 741 Pleasant Grove Blvd Suite 100, Rocklin, CA 95677.
Phone: 8774653361.
Website: golden1.com
Specialties: Credit union, ATM, Bank.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 61 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Golden 1 Credit Union - Roseville Pleasant Grove

☎️8774653361

⏰ Open Hours of Golden 1 Credit Union - Roseville Pleasant Grove

Monday: 10 AM–5 PM
Tuesday: 10 AM–5 PM
Wednesday: 10 AM–5 PM
Thursday: 10 AM–5 PM
Friday: 10 AM–5 PM
Saturday: 10 AM–2 PM
Sunday: Closed

Golden 1 Credit Union - Roseville Pleasant Grove is a well-known credit union located at Address: 741 Pleasant Grove Blvd Suite 100, Rocklin, CA 95677. They can be reached by phone at Phone: 8774653361. Their website is Website: golden1.com.

This credit union offers a range of services, including Specialties: ATM and Bank. They are wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for everyone to visit.

With Opinions: 61 reviews on Google My Business, Golden 1 Credit Union - Roseville Pleasant Grove has an Average opinion: 2.6/5. This score reflects a range of opinions, with some customers expressing satisfaction and others noting areas for improvement.

👍 Reviews of Golden 1 Credit Union - Roseville Pleasant Grove

Golden 1 Credit Union - Roseville Pleasant Grove - Rocklin, California

J C

1/5

Their mortgage department is the worst. Tell you that you can't lock in rate. Make all kinds of mistakes on paperwork. Going higher above the person helping you doesn't matter either because they are just as incompetent. Do not waste your time getting a mortgage here, you will be very disappointed. Closed branch near me now I have to drive across town. Time to close account.

Raymond Whitehead

5/5

We've been with G1 for about 30 years. Never had any problems, financed many cars through them, always found their employees to be friendly and helpful. People whine about waiting/lines. Really? Everybody has lines. That's a fact. You really want bad all-around service? Deal with B of A or Wells. This branch does as well as anyone. It's some of the customers that bog things down. People are so stupid. They think everything revolves around them.

Hifi111 Hifi111

1/5

My wife and I stopped to deposit 3000.00 in the ATM to go into our SafeAmerica Checking account. The ATM took 2800.00 and left me with 2 one hundred dollar bills left. The depositor then went back into the machine and got stuck. I got my wife’s attention in the car and she went in and told a teller who said there was nothing they could do and offered my wife tweezers to try and retrieve the bills. By the time the manager came out the machine door closed and the screen said unable to process transaction and returned my card with NO receipt. The manager stated he was NEW and didn’t know what to do. I filed two claims with SafeAmerica who then filed claims with Golden One and they denied that either my or my wife’s card was used that day. They REFUSED to provide the security camera footage for 5/8/2024 which would 100% prove I put the 28 one hundred dollar bills in the depositor. I now have to get a lawyer to represent me and sue to get my 2800.00 back. I can’t believe this happening in this day and age of security camera footage.

Christian Achenbach

5/5

I don't understand the negative ratings. I had two appointments in the last couple of weeks. Everything was great! Thanks to Kayla who was very friendly and super helpful. Great service 👍

Michelle Frank

1/5

This is the worst Golden 1 branch I have ever been too. There is never anyone to help, and when you do get helped you are met with extremely rude employees who I am amazed even have a job in customer service. Very unqualified individuals to be handling personal information like this. There are always long lines since they decided to close the Woodcreek oaks branch. My husband went in to open a business account and was asked to wait because there was someone in front of him. 45 min later a different lady comes out to tell him he will now need to make an appointment to do so because of how busy they are today and they can no longer assist him with opening a business account. Why wasn't something said when he initially told them why he was there. DO BETTER GOLDEN 1!! The 2.6 average rating speaks for itself. Do not go to this branch

Eric Groschel

1/5

1015 in the morning, 15 people in line, 2 tellers open. Guess there needs to be better banking options in the area? Very slow and poor service at this branch.

Joshua Timberger II

1/5

The branch manager at this location needs to stop trying to play God and just release the funds to people who are regulars, it is completely unacceptable that on her lunch break my girlfriend who explained the situation in great detail and has cashed Many checks with this bank still can only be released $200 out of her $1400 check this is our rent money and our lives you are playing with. And yes you are playing with them. I know the Manager has the option to release all funds in emergencies which this was. Do better, We live in placer county not south sac…

Kyle Woofter

1/5

3rd Golden1 I have tried today. 10 people in line with 2 tellers open... Have watched at least 6 customers walk in and leave when they realize they don't have time to wait for 25 minutes to deposit a check. Have been a customer for years. Seriously considering leaving for another credit union.