General Insurance Services Of Asheville, Inc. - Asheville, North Carolina

Savannah H.

I can't believe I forgot to review them last year. I called around to everyone under the sun in this state to insure my house car. A few more google searching lead me to them and in a bid of desperation I went down to their office in person.

In under an HOUR they were able to do what I couldn't in a MONTH. They were so kind, the facility is so beautiful and clean, very professional, very quick. I genuinely cannot thank them enough for all that they did.

I refer them to everyone who is looking for insurance. Thank you so much for your professionalism, kindness and prompt help!

Micah S.

After calling around to numerous agencies in this area, many of which never answered or returned my phone call, I reached Mandy Early at General Insurance Services in Asheville. She was eager to help me find the lowest insurance rates out of any company that I had spoken to and was attentive to my insurance needs. She has followed up several times to be sure I am in the know regarding my policy. I am so thankful to have found Mandy and General Insurance Services, who have made my life easier (and cheaper!).

Niki S.

If I could give zero stars, I absolutely would. This has been the most frustrating and disappointing experience I’ve ever had with an insurance company. I’ve called them multiple times this week, hoping to get an auto quote while shopping around, but each time I was promised a callback that never came. After three days of this, I was left completely ignored. And on top of that, the customer service was shockingly rude and unprofessional.

To make matters worse, they falsely claimed that my partner’s license was suspended, but when I called the DMV, they confirmed his license was active. Despite this, the insurance company insisted there was nothing they could do about it, and quoted me a ridiculous $2,300 for the most basic coverage on two vehicles with two drivers who have clean records.

This company is a joke. Fortunately, I found McKinney Insurance Services, where Amber not only quoted me $1,100 for better coverage, but also verified that my partner’s license was in good standing. Do yourself a favor and avoid this company at all costs.

Brittney S.

I've been with this compamy for a little over a year and everything has been easy and straight foward. I've dealt with Mandy both times- my initial set up and the latest when my insurance lapsed (totally my fault!). As soon as I got the letter, I called and Mandy was able to reinstate it and get everything taken care of right then!

Danielle D.

After seeing amazing reviews on social media, I reached out to them and they gave me a quote much cheaper than I was able to find on my own. Very easy process to switch from my old insurance company.

Pam M.

Agent told me to “go somewhere else” I did not have to use their services. So whoever the owner is of this company should be aware that his agents or her agents are telling customers they can go somewhere else if they don’t like what they’re being told. Very rude, belittling and condescending. I’ve asked to put my insurance on auto pay, So that I don’t forget the payment, and the agent I spoke to said “you’re always behind on your bill“ lol
I don’t think it’s any of their business if I’m behind or not, I called to ask a question about my bill and I was told I could go somewhere else. So that’s what I’ll do. When I called, they sent me to some answering service that can’t answer questions. So this is not a professional insurance agency make sure you look around. There are other places in Asheville. They’re much more friendly and helpful.!!!

Maria F.

Very friendly and very knowledgeable about any issues and will return your call and emails .

Mack W.

Im a long time customer. I was a 1 star review. However, Employee named Porscha renewed my confidence in the company. Every penny counts in these rough times. She dropped my insurance rate significantly!!! Honestly, all the girls in this office are always helpful and very pleasant to speak with
#autoownersstillsucks