Garden State FCU - Moorestown, New Jersey

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Garden State FCU: A Comprehensive Overview

Garden State Federal Credit Union (Garden State FCU) is a financial institution located at 144 NJ-38, Moorestown, New Jersey, with a phone number of 800-713-2274 and a website at gardenstatefcu.org. Established to serve the financial needs of its members, Garden State FCU specializes in providing federal credit union services and features an ATM on site.

Additional amenities at the facility include wheelchair accessible entrances and parking lots, ensuring ease of access for all visitors. As of the last updates, the institution has garnered 42 reviews on Google My Business, with an average rating of 3.9 out of 5 stars. This suggests that the majority of customers have had satisfactory experiences at this location.

Key Features and Services

• Federal credit union services
• On-site ATM
• Wheelchair accessible entrance and parking

Location and Accessibility

Located at 144 NJ-38, Moorestown, New Jersey, Garden State FCU is situated in a converted house, which can make it slightly tricky to locate off of the main road, NJ-38. The driveway may not be easily noticeable, as the telephone pole just before it may have orange marks indicating that it has been repainted. However, the parking lot and building are equipped with wheelchair accessible features, ensuring that all members can access the facility with ease. There is limited parking on the right side of the building and space up front as well.

It is worth noting that there is no drive-up service, ATM, or bathroom available at the location. Additionally, due to the limited number of tellers (only two), wait times may be longer than expected. This could be a potential drawback for those seeking quick and efficient service.

Staff and Professionalism

Despite the limitations mentioned above, Garden State FCU appears to make an effort to provide a pleasant experience for its members. The staff at the facility is described as friendly and professional, which can help counterbalance any inconvenience caused by the lack of amenities or longer wait times.

In summary, Garden State Federal Credit Union offers a range of financial services and amenities for its members. While the location may be a bit challenging to find, and the facility lacks certain conveniences, the staff's friendliness and professionalism appear to make up for these drawbacks. If you are in the Moorestown area and are looking for a federal credit union with a personal touch, Garden State FCU may be worth considering.

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"summary": "Garden State FCU is a federal credit union located in Moorestown, New Jersey, offering a range of financial services and wheelchair accessible facilities.",
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👍 Reviews of Garden State FCU

Richard D.

4/5

Location is a converted house and is very easy to miss off rt38 speed limit.

Note: The telephone pole just before the driveway may have orange mark out paint.

Parking lot and building are handicap friendly.
Limited parking right side of building and space to park up front of building.
No drive up.
No ATM
No bathroom
Only two tellers, so wait is common.
Staff friendly and professional.

Cathy R.

1/5

Fingerprint login works intermittently. I when I tried to login today to I went to put in my password but it did not work. I had to spend over 40 minutes trying to login. I was finally able to login but I am still unable to use the fingerprint login. I’ve never had this problem with my Capital One account .

Kimberly A.

5/5

Excellent credit union. All of the associates are friendly and knowledgeable. Monique is the best.

Angie V.

5/5

Could not have a nicer group of women in the front office - Sue, Monique and Kathy are professional and friendly ALL the time. The hours are very convenient too!

Glad I switched from my old credit union, nice to do business with people who go above and beyond.

Lois V. C. T.

5/5

Convenient since CUNJ closed its branch in Willingboro. Friendly tellers. I'm a caregiver for my mother so the drive loosens me up and does me good. Don't mind the distance. Beats having to drive to Ewing just to make a deposit. You have to change with the change 🙋🏾‍♀️.

Pat B.

4/5

We visited the credit union today. There was a problem with no connection. It was a shirt delay and finally we were able to deposit money.

Rob W.

1/5

I'd avoid this place, lots and lots of fees, only 1 location, and they can't do anything electronically, so getting anything done requires you to travel to their one location which can be especially difficult for anyone that works 9-5 considering their hours.

For example: Just getting my check for an auto loan required 3 visits to their branch.

Then, just to be able to access your account online you have to go to the branch and fill out a form, can't do it electronically even though it's 2018. Never experienced this before, not even 10 years ago...

Then I noticed they recorded my email address incorrectly, but nope, can't call to correct this, you have to go to the branch.

Ultimately the people I've dealt with there are nice, the rates were okay, but the inconveniences are ridiculous, it's 2018 and everyone else allows you to do this stuff electronically, why would you choose them? Not to mention, if you want at checking account or debit card they charge you fees. Yup, a fee to use your money with your debit card, neither of my banks even do that. Just found out you even get charged a fee if you don't login online often enough. Just overall, zero reason to choose this place over other options.

Stangz T.

5/5

Allie is amazing. She is personable and takes time for every single customer . Also love Monique and Sue. Everyone is so friendly and wonderful.